Health Care

Moncrief Army Health Clinic, Fort Jackson's main medical facility, provides more than 400,000 outpatient clinic visits each year. Moncrief facilities consists of a 12-story main facility at 4500 8th Division Rd., with an adjacent Troop Medical Clinic and the Reception Medical Clinic at the 120th. Moncrief provides primary and specialty care management to all active-duty soldiers and TRICARE Prime enrolled beneficiaries.

• Appointment Line: 803-751-2273
• Benefits: 800-TRI-CARE/800-874-2273

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

Moncrief Army Health Clinic (MAHC), in conjunction with Humana Military Health Services (HMHS), our TRICARE partner, is committed to providing high-quality health care within the access standards of the TRICARE program to as many beneficiaries as possible.

Installation Medical Facility

Moncrief Army Health Clinic, Fort. Jackson’s main medical facility provides more than 400,000 outpatient clinic visits each year. Moncrief facilities consists of a 12-story main facility at 4500 Stuart Street with an adjacent Troop Medical Clinic, and the Reception Medical Clinic at the 120th. Moncrief provides primary and specialty care management to all active-duty soldiers and TRICARE Prime enrolled beneficiaries.

Medical Care

DOES NOT offer emergency room services. There are three hospital emergency rooms within 15 minutes of Fort Jackson. In case of emergency, go to the nearest emergency room or call 911.

Active-Duty Sick Call - Active-duty Sick Call for Permanent Party is Monday through Friday 5:30 a.m. to 3:15 a.m. in McWethy Troop Medical Clinic. Closed weekends and federal holidays.

Nurse Advice Line - 800-TRICARE (800-874-2273) - You now have an excellent source for medical advice. This service is staffed by registered nurses who are trained to help you know when an illness or injury can be treated at home and when you should seek professional medical care. The nurses are available 24 hours a day, 7 days a week. They will answer your medical questions quickly with advice you can understand and use.

Preventive Medicine - MAHC Preventive Medicine services focuses on the health of individuals, communities, and the defined Fort Jackson population. Services include The Wellness Center, tuberculosis screening, Child and Youth Services: Special Needs Accommodation Process, food handlers’ certifications, field sanitation team training, STI/HIV counseling, radiation surveillance, and hearing conservation. For information call 803-751-5251.

Pharmacy

MAHC operates three pharmacies (Main Pharmacy, PX Refill Pharmacy, and the Troop Medical Clinic Pharmacy).

The Main Pharmacy is available for new prescription pick-up and located on the ground floor of our main facility and provides a full spectrum of pharmaceutical care in accordance with our approved formulary. Patients must activate their prescriptions before arrival to the pharmacy by completing the online drop off form located at https://moncrief.tricare.mil/Health-Services/Pharmacy or by calling 803-751-7979, Option 1.

The PX Refill Pharmacy is in the main PX (Gate 2) Shopping complex. Refill must be ordered via the call-in refill pharmacy service at 803-751-CARE/2273, option 3, then option 2 or option 3 if you would like to use the automated system. Alternatively, patients may select the Moncrief ScriptCenter (located in the main atrium of the clinic) for pick-up of refilled medications (currently refrigerated and controlled substance medications not supported). Refills may require up to 72 business hours for processing. MHS-Genesis does not currently support online refill capabilities. To speak with a member of the Refill Pharmacy staff, dial 803-751-7979 (Option 2).

The Troop Medical Clinic (TMC) Pharmacy provides medications for Soldiers-In-Training.

Main and PX Refill Pharmacies are open Monday through Friday from 8 a.m. to 5 p.m. All pharmacies are closed on the weekends, federal holidays, and after 12:00 p.m. on the third Thursday of each month (for training purposes).

Dental Care

Fort Jackson has five clinics providing a wide range of dental care. All clinics are open 7:30 am until 4:30 pm, Monday through Friday.

• Caldwell Dental Clinic, located on Strom Thurmond Blvd, treats Basic Trainees AIT and OBC Soldiers-in-training. You may reach the clinic at 803-751-5178/7025. 
• Hagen Dental Clinic located at Bldg. 5330 Moseby St. The clinic can be reached at 803-751-3255/6211.
• Oliver Dental Clinic, located at Bldg. 4323, Champion Hill St. treats permanent party soldiers and is the MOB/DEMOB clinic. You may reach the clinic at 803-751-1624/1894.
• The Oral Surgeon is located at the Department of Dentistry, third floor, Moncrief Army Health Clinic, 803-751-CARE/2273.

For all other information, please visit Moncrief Army Health Clinic's website at: https://moncrief.tricare.mil.