Health Care

Moncrief Army Health Clinic, Fort Jackson's main medical facility, provides more than 400,000 outpatient clinic visits each year. Moncrief facilities consists of a 12-story main facility at 4500 Stuart Street with an adjacent Troop Medical Clinic, and the Reception Medical Clinic at the 120th. Moncrief provides primary and specialty care management to all active-duty soldiers and TRICARE Prime enrolled beneficiaries. Appointments: 803-751-2273; benefits: 803-751-2425.

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.

Moncrief Army Health Clinic (MAHC), in conjunction with Humana Military Health Services (HMHS), our TRICARE partner, is committed to providing high-quality health care within the access standards of the TRICARE program to as many beneficiaries as possible.

Installation Medical Facility

Moncrief Army Health Clinic, Fort. Jackson’s main medical facility provides more than 400,000 outpatient clinic visits each year. Moncrief facilities consists of a 12-story main facility at 4500 Stuart Street with an adjacent Troop Medical Clinic, and the Reception Medical Clinic at the 120th. Moncrief provides primary and specialty care management to all active-duty soldiers and TRICARE Prime enrolled beneficiaries.

Medical Care

DOES NOT  offer emergency room services. There are three hospital emergency rooms within 15 minutes of Fort Jackson. In case of emergency, go to the nearest emergency room or call 911.

Acute and After-Hours Care:

MAHC operates a primary care after hours and overflow clinic on the ground floor of the clinic. Open from 10:00 a.m. to 8:00 p.m. with the last patient being checked in at 7:00 p.m. Monday through Saturday the clinic provides walk-in care to TRICARE Prime beneficiaries and Soldiers-in-Training along with space available care for other Tricare Prime beneficiaries.

Active-Duty Sick Call -- Active-duty Sick Call for Permanent Party is Monday through Friday 0630 to 0730 in McWethy Troop Medical Clinic.

Nurse Advice Line -- 800-TRICARE (800-874-2273) - You now have an excellent source for medical advice. This service is staffed by registered nurses who are trained to help you know when an illness or injury can be treated at home and when you should seek professional medical care. The nurses are available 24 hours a day, 7 days a week. They will answer your medical questions quickly with advice you can understand and use.

Preventive Medicine -- MAHC Preventive Medicine services focuses on the health of individuals, communities, and the defined Fort Jackson population. Services include The Wellness Center, tuberculosis screening, Child and Youth Services: Special Needs Accommodation Process, food handlers’ certifications, field sanitation team training, STI/HIV counseling, radiation surveillance, and hearing conservation. For information call 803-751-5251 or DSN 312-734-5251.

Pharmacy

MAHC operates three pharmacies (Main Pharmacy, PX Refill Pharmacy, and the Troop Medical Clinic Pharmacy).

The Main Pharmacy is available for new prescription pick-up and located on the ground floor of our main facility and provides a full spectrum of pharmaceutical care in accordance with our approved formulary. Patients must activate their prescriptions before arrival to the pharmacy by completing the online drop off form located at https://moncrief.tricare.mil/Health-Services/Pharmacy or by calling 803-751-7979, Option 1.

The PX Refill Pharmacy is in the main PX (Gate 2) shopping complex. Refills must be ordered via the call-in refill pharmacy service at 803-751-2250 or 866-489-0950. Alternatively, patients may select the Moncrief ScriptCenter (located in the main atrium of the clinic) for pick-up of refilled medications (currently refrigerated and controlled substance medications not supported). Refills may require up to 72 business hours for processing. MHS-Genesis does not currently support online refill capabilities. To speak with a member of the Refill Pharmacy staff, dial 803-751-7979 (Option 2).

The Troop Medical Clinic (TMC) Pharmacy provides medications for Soldiers-In-Training.

Main and PX Refill Pharmacies are open Monday through Friday from 8 a.m. to 5 p.m. and from 8 a.m. to Noon on Saturdays*.

*Prescription pick-up only, cannot process new prescriptions*

Dental Care

Fort Jackson has five clinics providing a wide range of dental care. All clinics are open 7:30 am until 4:30 pm, Monday through Friday.

You may reach the Fort Jackson Dental Activity Readiness Coordinator, Ms Baker at 803-751-5280 or DSN 312 734-5280.

Caldwell Dental Clinic, located on Strom Thurmond Blvd, treats Basic Trainees AIT and OBC Soldiers-in-training. You may reach the clinic at 803-751-5178/6017/5529 or DSN 312-734-5178/6017/5529.

Hagen Dental Clinic located near the intersection of Johnson Street and Jackson Boulevard, treats permanent party. The clinic can be reached at 803-751-3255/4091/6211 or DSN 312-734-3255/4091/6211.

Oliver Dental Clinic, located on 4323 Hill Street, treats permanent party soldiers and is the MOB/DEMOB clinic. You may reach the clinic at 803-751-1624/1909 or DSN 312 734-1624/1909. DENTAC HQ is in this clinic. You may reach HQ at 751-6213 or DSN 312-751-6213.

The Reception Medical Clinic, on Washington Road, primarily makes dental records and takes panographic x-rays for incoming recruits. The station can be reached at 803-751-3105/2021 or DSN 312-734-3105/2021.

The Oral Surgeon is located at the Department of Dentistry, third floor, Moncrief Army Health Clinic, 803-751-2108/2241 or DSN 312-734-2108/2241.

For treatment of dental emergencies during non-duty hours, go to the UCC at Moncrief Army Health Clinic.