Emergency Assistance

The Service to the Armed Forces mission is to provide care and comfort to the service members of the United States Armed Forces and their families. The SAF team supports military families during deployments and emergencies, serves in military and veterans' hospitals, conducts emergency communications and continues supporting our nation's veterans after their service ends. The team also adapts services and creates new programs to meet the needs of today's service members, veterans and their families.

The American Red Cross supports service members, their families, military retirees and Department of War civilians overseas anywhere.

Some of the services the American Red Cross provides:

• Volunteer opportunities
• Dental Assistance Program (yearly)
• Emergency communication
• Resiliency skills: The Red Cross teaches resiliency skills through three impactful programs - Coping with Deployments, Reconnection Workshops and Mind-Body Workshops
• Financial assistance: The American Red Cross works in partnership with military aid societies to provide quality, reliable financial assistance to eligible applicants 24/7/365
• Information Referral services: The American Red Cross offers confidential services to all service members, veterans and their families by connecting them local, state and national resources

The Fort Jackson American Red Cross Office is located at 9810 Liberty Division Rd. Call 877-272-7337 after hours or contact Army Community Service at 803-904-0761 for more information.

Army Emergency Relief is available to active and retired soldiers and their dependent family members. AER can provide emergency financial assistance to meet unforeseen needs. Categories of assistance may include but not limited to essential travel expenses, auto maintenance and repair, utilities, food, gasoline, rent, mortgage, etc.

Applicants may apply on the AER website by clicking on "Apply for Assistance".

Before you leave, make sure you have all important papers with you. Do not pack important documents with your household goods. Make sure you have important numbers such as the Emergency Operations Center at 803-751-5166/3983 or DSN 312-734-5166/3983, and, if possible your sponsor's contact information.

Emergency Contacts

• Emergency Operations Center - 803-751-5166/3983 or DSN 312-734-5166/3983
• Personnel Processing Section - 803-751-7673 or DSN 312-734-7673
• Welcome Center / Holiday Inn Express - 803-782-9802 or 800-276-6984
• Army Community Service (Army Emergency Relief) - 803-751-5256 (option #3) or DSN 312-734-5256 (option #3)
  • For after hours assistance, contact American Red Cross at 877-272-7337
• American Red Cross (after hours, federal holidays, or outside a 50-mile radius of a military installation) - 877-272-7337