Base Essentials

Emergency Assistance

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Army
Army Community Service -Emergency Relief Services-Army Emergency Relief
9810 Lee Road
Fort Jackson, SC 29207
COMM phone number for Fort Jackson Army Community Service -Emergency Relief Services-Army Emergency Relief
803-751-5256
FAX phone number for Fort Jackson Army Community Service -Emergency Relief Services-Army Emergency Relief
803-751-5524
DSN phone number for Fort Jackson Army Community Service -Emergency Relief Services-Army Emergency Relief
312-734-5256
DSNFAX phone number for Fort Jackson Army Community Service -Emergency Relief Services-Army Emergency Relief
312-734-5524
EMAILEmail: https://apps.militaryonesource.mil/MOS/f?p=AMS:5:0::::P5_APP_NAME,P5_MSG_TYPE,P5_EID:MilitaryINSTALLATIONS,Installation Address,197634
WEBSITEWebsite: jackson.armymwr.com/programs/financial-readiness-progra
Mon – Fri 7:30 a.m. – 4:30 p.m. Weekends & Holidays – closed
MAPMap: http://maps.google.com/maps?q=+9810+Lee+Road,+Fort+Jackson+SC+29207

Contact information for key programs and services at this installation.

Emergency Assistance Overview

If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.

American Red Cross

The American Red Cross supports members of the Military, their families, Military Retirees and Department of Defense civilians overseas anywhere. Some of the services the American Red Cross provides include:

Emergency financial aid
Volunteer opportunities
Summer Youth Volunteer Program
Dental Assistance Program (yearly)
Emergency message communication between service members and their dependents

Contact 1-877-272-7337 after hours or contact Army Community Service, 803-751-5256 for more information.

Army Emergency Relief (AER)

Army Emergency Relief (AER) can provide financial assistance to meet unforseen required travel and related maintenance expenses such as transportation, lodging or food when applicable due to extraordinary costs involved with permanent change of station(PCS).

Emergency Contacts
Contact	Telephone
EOC	803-751-5166/3983 or DSN 312-734-5166/3983
Personnel Processing Section	803-751-7673 or DSN 312-734-7673

Welcome Center	803-782-9802 or 800-276-6984

Army Community Service Relocation	803-751-5256 (option #3) or DSN 312-734-5256 (option #3)
Army Community Service (AER)	803-751-5256 (option #3) or DSN 312-734-5256 (option #3)
American Red Cross (after hours)	877-272-7337

Important Documents

Before you leave, make sure you have all important papers with you, do not pack important documents with your household goods. Make sure you have important numbers such as the Emergency Operations Center, 803-751-5166/3983 or DSN 312-734-5166/3983 and, if possible your sponsor's contact information.