Contact information for key programs and services at this installation.
When you arrive at your new installation, you’ll need to follow installation-specific procedures. Each installation and service handles in-processing differently. Here, you can find installation-specific guidelines and a list of documents to bring with you when checking- in. Reach out to the contacts provided if you have specific questions.
In-processing procedures for Navy personnel assigned to Joint Expeditionary Base Little Creek
All personnel reporting to JEB Little Creek or one of the tenant commands, should report directly to their assigned command. All personnel reporting to the ships, report directly to the ship. If you do not know where to find the ship, call the ship information line at 757-444-0000 and request the pier number and directions. If the ship is on deployment, report to the Naval Station Norfolk, Transient Personnel Unit, or TPU.
The Fleet and Family Support Center Relocation Specialist is available to assist you with all your relocation needs.
In-processing procedures for Army personnel assigned to Fort Story
Fort Story is a sub-installation of Fort Eustis, Virginia. Fort Eustis is located 50 miles away. Personnel assigned to Fort Story must first in-process at Fort Eustis. When in-processing at Fort Eustis, be aware, your assignment could change. The Military Personnel Office bases assignments on the present needs of the command. Therefore, your assignment may be at either of the installations. Military Personnel Office: Fort Eustis - Building 650, phone: 757-878-4431.
Keep copies of all important papers. These should include: orders, passports, birth certificates, marriage certificates, ID cards, insurance cards, etc. Keep your sponsor, quarterdeck, and command ombudsman's phone numbers with you at all times.
Make lodging reservations in advance, make kennel arrangements for pets if you will be staying in the military lodge system or hotel/motels that are not pet friendly. Keep important travel numbers with you such as the American Red Cross, Navy-Marine Corps Relief Society, or Fleet and Family Support Centers, and remember to have a safe and fun trip.
Service members are strongly encouraged to ask their detaching or gaining command about Temporary Lodging Expense or Temporary Lodging Allowance, which can off-set the cost of temporary housing at the losing or gaining duty station. This financial entitlement is obtained at the command and should be applied for before expecting reimbursement for lodging costs.
Important phone numbers are listed below:
If you get married before you PCS, you must inform your command and follow the procedures exactly as you are given them. In order to be reimbursed for spouse travel and housing, you must follow proper procedure.