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United States Navy
Boone Clinic JEB Little Creek
1035 Nider Boulevard, Suite 100
JEB Little Creek-Fort Story
Virginia Beach, VA 23459
Health care services provided by the Department of Defense are available to you and your family at your installation. We know that finding the right health care is important, especially in special circumstances such as emergency or during recent move. Here, you’ll find information and options about the services you have regarding healthcare.
Nurse Advice Line: calling from the continental United States -- 800-874-2273, Option 1; outside the United States -- MHSNurseAdviceLine.com
Federal Employees Dental and Vision Insurance Program (dental): 877-888-FEDS or 877-888-3337
Joint Expeditionary Base Little Creek:
Hospital medical treatment facility, call 757-953-83511035 Nider Blvd., Suite 100, Virginia Beach, VA 23459-2731
Business hours: Monday-Friday, 7 a.m.-6 p.m.Primary care hours: Monday-Sunday, 7 a.m.-3 p.m.Appointments, Hampton Roads appointment center: 866-645-4584
Dental clinic: 757-953-8334Pharmacy and refills: 757-953-6337
Main pharmacy: Monday through Friday, 7 a.m.-4 p.m.; closed on weekends and holidaysDrive-through refills: Monday-Saturday, 7:30 a.m.-5 p.m.
Joint Expeditionary Base Fort Story:
Dental clinic appointments: 757-422-7077
Active Duty Personnel receive dental care at one of the branch dental clinics in the area:
When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.
There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit Moving to learn more.
Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit Getting Care When Traveling to learn what to do.
Filling prescriptions while traveling
You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit Filling Prescriptions When Traveling.
Getting dental care while traveling
Getting dental care while traveling depends on your location and whether you are a service member or family member.
With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.
If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."
For more information on getting copies of medical records, visit Request Copies of Medical Records.
If you use TRICARE Standard/Extra, the Hampton Roads area has many excellent facilities to meet your health care needs. You will find several private hospitals, outpatient treatment facilities, medical practices and many specialty clinics. For more information regarding your choices, call Humana Military at 800-444-5445, or visit their website.
Charette Health Center
The Charette Health Center, Portsmouth (informally known as Portsmouth Naval Medical Center- NMCP) provides a comprehensive range of emergency, outpatient and inpatient health care services to active-duty Navy and Marine Corps personnel, their families and the many retired military members in the Hampton Roads area. There are about 450,000 active-duty, retired and dependent military members who are eligible to use this facility and its clinics.
Hampton Roads Health Clinics
There are seven branch health clinics and three TRICARE Prime clinics in the Hampton Roads region to meet the medical needs of service members and families. Personnel should contact the health care facility nearest them to obtain information on the availability of services.
Sewell’s Point Health Clinic, Norfolk: 757-953-9000
Boone Health Clinic Little Creek: 757-953-8351
Branch Health Clinic Naval Shipyard Norfolk: 757-953-6500
Branch Health Clinic Naval Air Station Oceana: 757-953-3933
Branch Health Clinic Yorktown: 757-953-8454
TRICARE Prime Clinic, Chesapeake: 757-953-6366
TRICARE Prime Clinic, Northwest: 757-953-6250
TRICARE Prime Clinic, Virginia Beach: 757-953-6708
Newly reporting active-duty members must check into Medical Records for a screening and composite health care system computer entry.
All appointments are made through the TRICARE central phone number at 866-645-4584.
Medical care services are offered on a priority basis. First priority of care is to active-duty military; the second priority is to family members of active duty, with retired military and family members of retired military following in the eligibility chain.
Active-duty military are authorized to receive medical and dental care at Fort Story. All other personnel – family members, retirees and other beneficiaries – must receive medical and dental care off post by civilian agencies through TRICARE/TRICARE Prime programs. For Civilian Health And Medical Program of the Uniformed Services-eligible beneficiaries who opt not to enroll into TRICARE Prime, space-available appointments may be available for family members and retirees.
Active duty on Fort Story should call the Fort Story Clinic at 757-422-7851 for an appointment.
Charette Medical Center, Portsmouth, has the only military emergency room on Southside Hampton Roads. The branch health clinics are not equipped to handle life-threatening emergencies. All life-threatening emergencies should be taken to the Charette Health Care Center, Portsmouth, or the nearest civilian facility. On the peninsula side of Hampton Roads, go to the nearest civilian hospital for emergencies.
Active-duty personnel need to remember that they must use military care facilities. If an emergency does arise and an active-duty person must use a civilian hospital, TRICARE must be notified at once or insurance coverage is not assured.
Active-duty personnel receive dental care at one of the branch dental clinics in the area:
Naval Dental Clinic, Norfolk: 757-953-8635
Branch Dental Clinic, Boone Health Clinic Little Creek: 757-953-8351
Branch Dental Clinic, Health Clinic Naval Shipyard Norfolk: 757-953-6509
Branch Dental Clinic, Health Clinic NAS Oceana: 757-953-3917
Branch Dental Clinic, Health Clinic Yorktown: 757-953-8454
At Joint Expeditionary Base Little Creek-Fort Story, the Dental Command mission is to serve active-duty soldiers only. Family members must be enrolled in the United Concordia Dental Plan. This dental plan provides insurance coverage for family members who must see civilian dentists.
The TRICARE Dental Program is a comprehensive dental plan available to family members of active-duty, uniformed services personnel. There are many dentists in the Hampton Roads area who accept TDP. For information regarding participating dentists or other questions you may have call United Concordia, call 800-866-8499 or visit their website.
Civilian Health Care