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Department of the Air Force
Air Force Aid Society
7282 North 137th Avenue
Luke AFB, AZ 85309-1520
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
It is important that family members know how to contact you while you are en route to your new assignment. All military members in transit should give a copy of their orders and itinerary to a family member who is not traveling with them. This gives family members, law enforcement officials etc., a way to contact you in case of an emergency. Always carry a copy of your orders and Leave and Earnings Statement with you!
The Air Force Aid Society is the official charity of the United States Air Force. Incorporated in 1942 as a private, non-profit organization, the Army Air Forces Relief Society transformed into today's Air Force Aid Society. The Society has promoted the Air Force mission by providing worldwide emergency assistance, sponsoring education assistance programs, and offering a variety of base community enhancement programs that improve quality of life for airmen and their families.
Emergency assistance is available through the Air Force Aid Society at the Airman and Family Readiness Center or A&FRC, and the American Red Cross. The Air Force Aid Society may be able to assist active-duty and retired military members and their families with an interest free loan for basic needs (rent, food, utilities, vehicle insurance), medical bills, or emergency travel (death in the family, etc). Each case is reviewed on an individual basis. The Air Force Aid Society serves all branches of service by coordinating with the other emergency relief programs. Often, services are joined with the efforts of the Red Cross to ensure total assistance to the member and their families.
Where do you go for help?
American Red Cross
Active-duty service members stationed in the United States and their immediate family members may call the Red Cross Armed Forces Emergency Service Centers for help 7 days a week, 24 hours a day, 365 days a year. The toll-free telephone number is 877-272-7337, website: https://www.redcross.org/about-us/our-work/military-families.html.
Salvation Army social service programs meet the basic needs of daily life for those without the resources to do so themselves. Often, the programs provide food, shelter, clothing, financial assistance to pay utilities, and other necessities based on the need. For information about available assistance and other local services, contact the Corps Community Center in your area.
The Arizona Department of Transportation now offers the 511 Traveler Information Service. By just dialing 511, you can get information on closures, construction, delays, public transit services, major airports, tourism, weather, and more. You can also visit az511.gov for more information.
Information and Referral Services
If at any time you need assistance and do not know where to turn, your Airman and Family Readiness Center office is available to assist and direct you to appropriate on-base agencies and to off-base community service agencies. Please call 623-856-6550 or DSN 312-896-6550.
Security Forces Law Enforcement Desk commercial phone number: 623-856-5970.