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Air Force
Visitors Center Pass and Registration
5164 Maxwell Blvd
Building 518
Maxwell AFB, AL 36112
334-953-4283
312-493-4283
Contact information for key programs and services at this installation.
When you arrive at your new installation, you’ll need to follow installation-specific procedures. Each installation and service handles in-processing differently. Here, you can find installation-specific guidelines and a list of documents to bring with you when checking- in. Reach out to the contacts provided if you have specific questions.
Students
In-processing for Air University Students is handled by respective schools.
Permanent Party
In-processing for permanent party personnel reporting to both Maxwell and Gunter is conducted by the unit commander's support staff. Please bring all hand-carried documents given to you during your out-processing briefing from your losing base (i.e. medical records, personnel records, and finance records). Your commander's support staff will schedule you for central in-processing to accomplish personnel records screening, completion of travel vouchers and military pay matters. Your CSS will schedule you for Right Start in-processing during unit in-processing.
FINANCE
Located in Building 804. Hours of operation are Customer Service Counter 9 a.m. to 3 p.m. Monday, Tuesday, Wednesday, Friday, and 9 a.m. to noon on Thursdays. In-processing briefing is held at 9 a.m. on Mondays and Wednesdays. Members should utilize Comptroller Services Portal, https://csp.cce.af.mil/#/ to create inquiries.
Comptroller Services Portal is our new customer inquiry system that allows customers to reach out to us and provide visibility for all inquiries.
Checking In
All incoming military members arriving during duty hours should report to their respective units or schools. If you arrive after hours, check in with lodging until your commander's support staff, or CSS, is open the next duty day. Your sponsor will be a big help in pointing you in the right direction or taking you to the key locations until you are settled into your new community.
M&FRC
Visit Military & Family Readiness Center for information on employment opportunities, financial counseling, volunteer resources, personal and work life counseling, Air Force aide, or assistance for your family member with special needs. Phone: 334-953-2353
https://www.lifeatthemax.us/military-family-readiness-center/
If you get married before you PCS, you must inform your commander and follow the procedures exactly as you are given them. The military will not pay for travel and housing of your spouse if you do not follow proper procedures.