Emergency Assistance

Newly arriving personnel in an emergency or in need of assistance can contact their appointed command sponsor, or if the sponsor is unavailable, contact the NAS Pensacola Quarterdeck at 850-452-4785. 

The Fleet and Family Support Center (FFSC) can also assist with information regarding the military and community services available, such as:

Emergency Assistance

Benefits

Family Resources

Community Services Agencies

Exceptional Family Member Program

Emergency Family Assistance Center

To contact the NASP FFSC, call 850-452-5990 ext. 0, or Monday, to Friday, 7:30 a.m. to 4 p.m., closed holidays and weekends.

The Navy-Marine Corps Relief Society provides emergency financial assistance in the form of no-interest loans and grants to Sailors, Marines and their families.

Categories of financial assistance include:

Basic living expenses (food, shelter, utilities)

Medical and dental not covered by insurance

Funeral expenses

Emergency transportation

Essential car repairs

Military Pay problems

Natural Disasters

Contact NMCRS at 850-452-2300 or pensacola@nmcrs.org for more information.

Sexual assault advocates are available 24 hours a day, 7 days a week, 365 days a year. The Sexual Assault Prevention and Response Program is located on-board NAS Pensacola at the Fleet and Family Support Center. The sexual assault victim advocate is designed to meet the needs of victims of adult sexual assault regardless of service affiliation, this includes active duty members, family members and DoD civilians. Members have a choice of reporting options, either unrestricted or restricted. Note that all SAPR services are voluntary.

Restricted reporting involves the victim reporting to any of the following confidential personnel: A SAPR unit military victim advocate or a civilian victim advocate (SAPR CVA), the sexual assault response coordinator (SARC), healthcare provider, or chaplain and Special Victim's Counsel or Victim's Legal Counsel. Know that you do not lose the opportunity to make a restricted report even if you talk to your chain of command.  They are still mandated reporters however, you still retain your right to file a RESTRICTED Report as long as you don't speak to the law enforcement /security directly. >

Unrestricted reporting is when a sexual assault victim reports openly to law enforcement, Local Police Department, NCIS, etc.

SAPR unit victim advocates are trained volunteers who:

• Respond immediately to victims of sexual assault
• Provide information and explain reporting options
• Help victims work through barriers
• Accompany victims during medical, investigative and legal procedures
• Make referrals for military and community assistance
• Help victims sort through overwhelming feelings

Victims' services include:

• Victim advocacy
• Information and Referrals
• Medical attention/Forensic exam
• Counseling referrals
• Investigation by law enforcement
• Victim’s Legal Counsel
• Military Protective Order/Civilian Restraining Order
• Chaplain support
• CATCH database>
• Retaliation reporting

If you have been sexually assaulted or think you have been:

Go to a safe location away from your attacker
Seek medical care as soon as possible. Even if you do not have any visible physical injuries, you may be injured or be at risk of becoming pregnant or acquiring a sexually-transmitted disease.
Contact a victims' advocate or SARC
If you suspect you may have been drugged, request a urine sample be collected. Preserve all evidence of the assault. Do not bathe, wash your hands or brush your teeth.
Do not clean or straighten up the crime scene. Write down, or record by any means, any details you can recall about the assault and your assailant.

To contact a sexual assault advocate call:

• SAPR Unit VA 24 hours, 7 days a week: 850-449-9231
• To reach the SAPR civilian victim advocate: 850-293-4561
• To reach the SARC on duty: 850-554-5606

The Navy's Family Advocacy Program (FAP) is designed to support operational readiness by addressing prevention, education, identification, treatment and reporting of child abuse and intimate partner abuse (physical, sexual, emotional and neglect).  The priority for the FAP is to ensure victims are safe and protected from further abuse with a focus of treatment for both, victims and offender to reduce the likelihood.  We are here to help! Victim Advocacy and FAP Case Management are core component of prevention and intervention.  A FAP Victim Advocate responds directly to help victims of child or intimate partner abuse navigate military and community systems, including the criminal justice system, health care and social services, as they attempt to acquire needed resources.

1. Support and crisis intervention
2. Safety, lethality and danger assessment and planning
3. Advocacy requesting Military Protective Orders or No Contact Orders when needed for safety, and assist filing Civilian Injunctions for Protection
4. Accompany victims to court hearings, legal proceedings, investigational interviews, medical exams, and other civilian and military proceedings.
5. Provide Victim Rights Information
6. Provides resources and referrals.
7. Provides advocacy for victims with commands and community agencies, as needed.
8. Discusses restricted and unrestricted reporting options.
9. Clinical treatment and resources.

Please contact NAS Pensacola's Family Advocacy Program and FAP Victim Advocate by calling 850-452-5990, Monday - Friday, 7:30 a.m. – 4 p.m. For afterhours assistance, please call NAS Pensacola Quarter Deck at 850-452-4785 and ask to speak with FAP.

The American Red Cross has helped the United States military, veterans and their families prepare for, manage and respond to the challenges of service. The legacy continues as the Red Cross serves the military community 24/7, throughout their military service and as veterans. In hometowns across America to military installations around the world, the Red Cross is there. When a crisis arises for a military family, the Red Cross provides emergency communications that link active-duty and community-based service members and families through it is confidential and assists 24/7/365.

In an emergency (serious illness, death or birth) involving an immediate family member, military families can initiate a request for Red Cross emergency assistance and the Red Cross will verify and deliver the message.

Disaster assistance

When disaster strikes, the Red Cross is there, responding to emergencies, helping military families who have been severely affected. Contact 877-272-7337 for assistance, or The Northwest Florida chapter for Escambia County and the surrounding area phone number is 850-432-7601.

The Navy-Marine Corps Relief Society (NMCRS) provides emergency financial assistance in the form of no-interest loans and grants to Sailors, Marines and their families.

Categories of financial assistance include:

• Basic living expenses (food, shelter, utilities)
• Medical and dental not covered by insurance
• Funeral expenses
• Emergency transportation
• Essential car repairs
• Military Pay problems
• Natural Disasters

NMCRS Pensacola also offers Budget for Baby Workshops, Budget Counseling/Financial Education, a Visiting Nurse, a Uniform Locker, and Thrift Store.

Contact NMCRS at 850-452-2300 or pensacola@nmcrs.org for more information.

Regardless of how well you have planned, emergencies do happen. What should you do in case of an emergency while you are traveling? Military members and their families should look for the nearest military installation for help. The Navy-Marine Corps Relief Society/Air Force Aid Society/Army Emergency Relief are ready to assist. Military OneSource can help you locate the closest aid by calling 1-800-342-9647. 

To find updated road conditions while traveling, call 511. 

Navy Police/Security Force/Law Enforcement/Fire/Ambulance

To report an emergency on-board NAS Pensacola, Corry Station, and Saufley Field or in the community call 911.