Emergency Assistance

Travel emergencies

The best planning can help minimize disruptions, but it can't prevent an emergency. If you are traveling from one duty station to another, it's important to keep all your important documents with you-never allow them to be packed with your household goods. Ensure you have contact information for both your command's quarterdeck and your sponsor while you are en route. Use your personal email address until you can get email update from your command with your CAC card.

In case of an emergency during travel, contact a local hospital or roadside assistance, depending on the emergency. If you are near a military installation, seek help there.  

For after-hours support, or if you're not near a military installation, reach out to the nearest chapter of the American Red Cross at 877-272-7337 to request assistance from the Navy-Marine Corps Relief Society. Military OneSource can provide you with valuable resources; call 800-342-9647 for help.

On-base emergencies

Upon arrival at Naval Construction Battalion Center Gulfport, report any emergency such as fire, police, ambulance, or hazardous spills by calling 911.  Be sure to inform the dispatcher you are located on the NCBC Gulfport Installation. 

Sexual Assault Victim Intervention is available 24 hours a day at 228-596-0697.

Navy-Marine Corps Relief Society (NMCRS)

The NCBC Gulfport Navy-Marine Corps Relief Society is located in the Fleet and Family Support Center. Hours of operation are Monday-Friday, 7:30 a.m. to 3:30 p.m. Call 228-871-2610 for information or to schedule an appointment. Any assistance outside of normal working hours for emergency leave travel is handled through the Red Cross at 877-272-7337.

NMCRS assistance is available to all active-duty and retired members of the Navy and Marine Corps and their eligible family members. The NMCRS can assist with an interest-free loan or grant for needs such as:

• Emergency transportation
• Funeral expenses
• Medical and/or dental bills (patient share)
• Food, rent and utilities
• Disaster assistance
• Pay delay problems
• Essential vehicle repairs

NMCRS operates a thrift shop; please call 228-871-2070 for more information.

American Red Cross

The American Red Cross is always available for emergency aid toll free at 877-272-7337. The local Red Cross is located at 612 E. Pass Road, Gulfport, MS 39507. Their telephone number is 228-896-4511.

Today's Red Cross is keeping pace with the changing military. Using the latest in computer and telecommunications technology, the Red Cross sends communications on behalf of family members who are facing emergencies or other important events to members of the U.S. Armed Forces serving all over the world. These communications are delivered around the clock, seven days a week, 365 days a year.

The Hero Care Network by the Red Cross helps military personnel stay connected with their families during critical times, such as a family member's death, serious illness, or the birth of a child. On behalf of the family, an emergency communication message is sent to service members stationed anywhere in the world, including on ships, at embassies, or in remote military units. These messages inform the service member of the situation, confirm the emergency for their command, and can start a case for assistance from NMCRS if necessary.

To send an emergency communication:

• Call the Hero Care Center at 877-272-7337 to speak with a Hero Care Specialist. Support is available 24/7, every day of the year. 
• Download the free Hero Care App. 
• Submit a request online via computer, smartphone, or tablet. 

When calling, it’s helpful to have the following information about the service member:

• Full name
• Rank or rating
• Branch of service
• Last 4 digits of their Social Security number or Date of Birth
• Military unit address
• Information about the unit and its home base 

Additionally, have the name and contact information of the immediate family member experiencing the emergency, the nature of the emergency, and where it can be verified.

Additional emergency assistance

Another source of assistance is The Salvation Army. Local Salvation Army offices can be contacted at:

• 575 Division St., Biloxi, MS 39530 – 228-207-1218
• 2019 22nd St., Gulfport, MS 39501 – 228-374-8301
• 3808 Arlington St, Pascagoula, MS 39581 – 228-762-7222

The Salvation Army also operates secondhand stores throughout the area and can advise you of the nearest location.

The victim advocate, or VA, provides essential support and care to victims of sexual assault to include providing non-clinical information on available options and resources to assist the victim in making informed decisions as they progress through resolution and healing. For more information or reporting options, please contact the following numbers that are available 24/7:

• DOD Safe Helpline at 877-995-5247
• Uniformed Victim Advocate at 228-596-0697
• Civilian Victim Advocate at 228-323-6973
• The SARC at 228-323-4717

The Domestic Violence Victim Advocate is also available 24/7 by calling 901-671-6588.

Services offered include:

• Continuous victim support throughout the process
• Provides information to the victim so that he/she can make the best decision
• Provides referrals for resources and serves as liaison between victim and service providers
• Support through initial/ongoing investigation
• Support through court proceedings
• Conduct annual sexual assault training and pre-deployment sexual assault briefs for commands (uniformed victim advocate, or UVA)
• Reports directly to sexual assault response coordinator, or SARC, for victim advocate duties
• Facilitates monthly case status updates
• Available to respond 24/7

The DOD offers a confidential Safe Helpline worldwide 24 hours per day at www.safehelpline.org or 877-995-5247.