Emergency Assistance

Travel emergencies

The best of planning will not prevent an emergency. If you are traveling from your old duty station to a new duty station, make sure you have all your important papers with you. Do not allow them to be packed with your household goods. Telephone numbers should be available to your command duty office and your sponsor while you are in transit. Use your personal email address until you can get email update from your command with your CAC card.

If you are traveling, contact a local hospital or road service, depending on the emergency. If you are near a military installation, go there for aid. If you are not near a military installation or if it’s after hours, contact the nearest chapter of the American Red Cross to request Navy-Marine Corps assistance. Military OneSource can provide you with valuable resources; call 800-342-9647 for help.

On arrival at Naval Construction Battalion Center Gulfport, report any emergency, including fire, police, ambulance or hazardous spill, by calling 228-871-2333. Sexual Assault Victim Intervention is available 24 hours a day at 228-596-0697.

Navy-Marine Corps Relief Society

The NCBC Gulfport Navy-Marine Corps Relief Society is located in the Fleet and Family Support Center. Hours of operation are Monday-Friday, 7:30 a.m. - 3:30 p.m. Call 228-871-2610 for information or to schedule an appointment. Any assistance outside of normal working hours for emergency leave travel is handled through the Red Cross at 877-272-7337.

NMCRS assistance is available to all active-duty and retired members of the Navy and Marine Corps and their eligible family members. The NMCRS can assist with an interest-free loan or grant for needs such as:

• Emergency transportation
• Funeral expenses
• Medical and/or dental bills (patient share)
• Food, rent and utilities
• Disaster assistance
• Pay delay problems
• Essential vehicle repairs

NMCRS operates a thrift shop call  228-871-2070 for more information.

American Red Cross

The ARC is always available for emergency aid toll free at 877-272-7337. The local Red Cross is located at 612 E. Pass Road, Gulfport, MS 39507. That telephone number is 228-896-4511.

Today's Red Cross is keeping pace with the changing military. Using the latest in computer and telecommunications technology, the Red Cross sends communications on behalf of family members who are facing emergencies or other important events to members of the U.S. Armed Forces serving all over the world. These communications are delivered around the clock, seven days a week, 365 days a year.

Red Cross communication services keep military personnel in touch with their families following the death or serious illness of a family member or other important events, such as the birth of a child. The Red Cross quickly sends these emergency communication messages on behalf of the family to members of the armed forces serving anywhere in the world, including ships at sea, embassies and isolated military units. The information or verification in a message assists the service member's commanding officer with making a decision regarding emergency leave.

How to contact the Red Cross to send an emergency communication message:

• Active-duty service members stationed in the United States and their immediate family members may call the Red Cross Service to the Armed Forces Centers for help seven days a week, 24 hours a day, 365 days a year. Call toll free, 877-272-7337.
• Family members who do not reside in the service member’s household, members of the National Guard and reserves, retirees and civilians, may access Red Cross services through their local Red Cross chapter, which is listed in local telephone books.

When calling the Red Cross to send an emergency communication message to a family member, it is helpful to have the following information about the service member:

• Full name
• Rank/rating
• Branch of service
• Social Security number
• Military address
• Information about the deployed unit and the home base unit (for deployed service)

Additional emergency assistance

Another source of assistance is The Salvation Army. Local Salvation Army offices can be contacted at:

• 575 Division St., Biloxi, MS 39530 – 228-207-1218
• 2019 22nd St., Gulfport, MS 39501 – 228-374-8301
• 3217 Nathan Hale Ave., Pascagoula, MS 39581 – 228-762-7222
• The Salvation Army also operates secondhand stores throughout the area and can advise you of the nearest location.

The victim advocate, or VA, provides essential support and care to victims of sexual assault to include providing non-clinical information on available options and resources to assist the victim in making informed decisions as they progress through resolution and healing. You may also contact the Sexual Assault Victim Advocate office at 228-871-3566 or 800-342-3525. The Domestic Abuse victim advocate is available 24 hour-per-day by calling 901-671-6588. 

Services offered include:

• Continuous victim support throughout the process
• Provides information to the victim so that he/she can make the best decision
• Provides referrals for resources and serves as liaison between victim and service providers
• Support through initial/ongoing investigation
• Support through court proceedings
• Conduct annual sexual assault training and pre-deployment sexual assault briefs for commands (uniformed victim advocate, or UVA)
• Reports directly to sexual assault response coordinator, or SARC, for victim advocate duties
• Facilitates monthly case status updates
• Available to respond 24/7

The DOD offers a confidential Safe Helpline worldwide 24 hours per day at www.safehelpline.org or 877-995-5247.