Unable to connect locally? Contact Military OneSource via secure live chat or call 800-342-9647.
Showing 1 - 1 OF 1
Army
Army Emergency Relief
2530 Crystal Dr
Arlington, VA 22202
866-878-6378
Contact information for key programs and services at this installation.
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
There are several agencies in the local community that can assist in emergency situations. Active-duty military may qualify for an Army Emergency Relief , or AER, loan or grant. The American Red Cross may also process AER loans, see below for contact information. For a list of agencies that may assist you with specific emergencies contact the Rock Island Arsenal Army Community Service at 309-782-0829.
Army Community Service also prepares loans and grants for the other relief societies including; Navy-Marine Corps Relief Society, Air Force Aid Society, and Coast Guard Mutual Assistance.
American Red Cross, 1100 River Dr., Moline IL 61256, phone: 309-743-2166 or toll free: 800-733-2767.
If you have an emergency in transit, you may contact the nearest military facility or the local American Red Cross to apply for an Army Emergency Relief loan. Army Emergency Relief loans or grants can be approved to help with emergency financial needs for food, rent, utilities, transportation, vehicle repair, funeral expenses, medical/dental expenses and personal needs when pay is delayed or stolen.
Where to Apply for Financial Aid
You may apply for Army Emergency Relief, or AER, assistance through the AER Online Assistance Portal. Here you can apply for grants and zero-interest loans using the online portal. Army families have the ability to request assistance from anywhere in the world and if approved, receive funds via ACH, PayPal or Zelle. All branches of service have inter-service agreements to assist any military individual. To apply, visit their website. If you experience trouble, call 866-878-6378.
Army Emergency Relief Eligibility Requirements:
You may qualify for an interest-free loan, a grant (if repayment of loan will cause undue hardship), or part loan and part grant.
What Does Not Qualify for Army Emergency Relief
AER cannot help pay for nonessentials:
What to have When Applying for Financial Assistance
Bring the following items when applying for assistance:
If your spouse is applying for assistance, he/she should bring power of attorney, military ID card and all substantiating documents.