Service Specific Information

• Morale, Welfare and Recreation facilities: Recreation at Rock Island Arsenal includes an auto service center, camping, fishing, a fitness center and outdoor recreation. 
• Commissaries: There is one commissary on post. Call 309-782-4614.
• Exchange System: There is one exchange on post. Call 309-788-4940.
• Financial Institution on post: Visit the Rock Island Arsenal Credit Union website or call
  563-355-3800, ext. 1003.

Army Community Service 309-782-0829, located in Building 110 SE Corner. 

Army Community Service (ACS) offers a comprehensive array of programs and services dedicated to maintaining the readiness of Service members (active, reserves and retired), ID card Family members and Department of Defense Civilians by fostering self-reliance, resiliency and stability. It is the commanders’ principal family readiness agency, providing comprehensive, coordinated and responsive prevention services that support readiness during peace and war.

Army Emergency Relief (AER): “Soldiers Helping Soldiers” provides emergency financial assistance with an interest free loan or a grant, scholarship programs and assistance to all other Relief Societies (Navy and Marine Corps, Air Force and the Coast Guard).

Army Family Action Plan (AFAP): Grassroots, Army-wide initiative to identify and prioritize issues to enhance standards of living for Soldiers and their families. The AFAP mission is to provide a mechanism to influence quality of life changes by alerting Army leadership at all levels to well-being concerns.

Army Volunteer Corps: Offers quality volunteer work experiences in environments where volunteers are appreciated and valued. Volunteers are afforded an opportunity to learn a new skill or enhance existing skills to add to their résumés, become familiar with the community and meet new people.

Employment Readiness: Provides timely and accurate employment information, assistance with career development, job search, federal/private sector résumé development, cover letters, interviewing, goal setting, federal employment process, portable careers and entrepreneurship primarily for military spouses.

Exceptional Family Member Program (EFMP): Provides information and referral, recreational programs, respite care, advocacy, education support and non-clinical case management services to Soldiers and families enrolled because of a physical, emotional, developmental or intellectual special need that requires special treatment, therapy, education, training or counseling. EFMP goal is to ensure that the needs of family members are addressed in the course of meeting the needs of the Army.

Family Advocacy Program (FAP): Provides a variety of services to Service members and their families to enhance their relationship skills and improve their quality of life. Services include: parenting and relationship classes, stress management ideas, enrichment materials and information for families. Also offered are the Fatherhood Program and Discovery Time Playgroup. FAP can provide home visitation services for active-duty military families for support, child development information and many other parenting topics. The FAP is committed to the strong Army families and the prevention and treatment of family violence. Its coordinated efforts are designed to prevent and intervene in cases of family distress and to promote healthy family life.

Financial Readiness: Provides personal financial management, consumer affairs, coaching and information. Specializes in debt reduction, budgeting, retirement planning, tax planning and consumer education. Emphasis is placed upon the training portion of the program designed to educate Service members and spouses in money management, proper use of credit, financial planning, deployment, transition and relocation, credit improvement, investment information and check writing principles. Our goal is to help families prevent financial difficulties before they arise and prepare them for their financial future.

Information and Referral Services: Provides on- and off-post information designed to assist the community in meeting their basic needs and improving quality of life. Your source for solutions to everyday situations.

Relocation Services: Designed to minimize the stress of relocation by offering information, resources and online tools to educate and empower Service members and families so they are able to make informed decisions that will help ease the moving process. These services include relocation planning, welcome information, newcomers’ orientation and tour, cultural workshops, lending closet, immigration application assistance and sponsorship training.

Survivor Outreach Services (SOS): Uses a holistic and multi-agency approach to deliver services to families of the fallen. SOS provides long-term support, resources and emotional connections.