Base Essentials

Emergency Assistance

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Air Force
Military and Family Readiness Center-- Air Force Aid Society (AFAS)
COMM phone number for Sheppard AFB Military and Family Readiness Center-- Air Force Aid Society (AFAS)
703-972-2650
EMAILEmail: https://apps.militaryonesource.mil/MOS/f?p=AMS:5:0::::P5_APP_NAME,P5_MSG_TYPE,P5_EID:MilitaryINSTALLATIONS,Installation Address,153321
WEBSITEWebsite: www.afas.org/
Air Force Aid has moved its services to AFAS Headquarters. Members may apply for AF Aid assistance by visiting AFAS.org 703-972-2650 After Hours: 1-800-733-2767

Contact information for key programs and services at this installation.

Emergency Assistance Overview

If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.

Victim Assistance

For immediate emergency assistance, please contact the Security Forces at 940-676-2982 or DSN 312-736-2982.

For sexual assault victim assistance, please contact the Sexual Assault Prevention and Response hotline at 940-676-7272 or DSN 312-736-7272.

Important Documents

Carry important documents with you, not packed with your household goods. Include orders, passports, medical records, birth certificates, marriage certificates, divorce decrees, insurance papers, powers-of-attorney, etc.

Financial Assistance

If a financial emergency occurs while you are traveling you have several options:

1. If you are near any military installation of any branch of service (Army, Air Force, Navy, Marine, Coast Guard), contact that installation's emergency relief office (Army Emergency Relief, Air Force Aid Society, Navy Relief Society, Coast Guard Mutual Assistance) for assistance. You will need your ID card and a copy of your PCS orders. That office will advise you as to what other documentation you might need.

2. If you are not near a military installation, contact the nearest chapter of the American Red Cross. They can provide financial assistance directly, or contact Air Force Aid Society headquarters for assistance.

In other cases, or when referred to the Air Force Aid Society:

1. Register online (afas.org).

2. After completing the online application, call the Military and Family Readiness Center for an appointment at 940-676-4358 or DSN 312-736-4358.

Other programs offered by the Air Force Aid Society include: Child Care for PCS and Give Parents a Break.

Other

No matter how well you plan, emergencies do happen. Emergency assistance is available from the Air Force Aid Society and Army Emergency Relief at the Military and Family Readiness Center. Grants and no interest loans are available for emergencies. The Military and Family Readiness Center is available to provide assistance to those experiencing an emergency situation.