Emergency Assistance

Tobyhanna Army Depot does have an Army Emergency Relief section. AER is located in the Army Community Service Building, building 338. Information and appointments can be made by calling 570-615-6682/8371.

For emergency assistance please call 570-615-7509 or 570-972-6927.

The American Red Cross can also help in times of emergency, when you are not near a military base. The American Red Cross can be reached at 877-272-7337, option 3.

Army Emergency Relief loans or grants can be approved to help with emergency financial needs for food, rent, utilities, transportation, vehicle repair, funeral expenses, medical/dental expenses, and personal needs when pay is delayed or stolen. Tobyhanna Army Depot does have an AER section. The AER section is located in the Army Community Service Building, building 338. You can call 570-615-6682/8371 for more information or to schedule an appointment. If you require after hours assistance, for Emergency Travel or Privation, please contact the American Red Cross at 877-272-7337, select Option 3.

• Telephone numbers and directions for the hotels where you will be staying
• Automobile registration card and insurance
• Contact number for the insurance agent
• Spare set of car keys
• Battery jumper cables and flares for emergencies
• Proof of medical, auto and household good insurance
• Address book
• All important documents including marriage certificate, birth certificate, immunizations record, assignment orders, leave form, passport, proof of citizenship and any other pertinent information
• Telephone number of your sponsor or unit commander

An emergency in transit can happen to anyone. You can be prepared to handle unforeseen problems along the way with a little pre-move planning.

Tips for the road

• Plan a realistic travel schedule.
• Alternative driver should rest as much as possible.
• Pack valuable items inside the trunk during the day and take them into the hotel at night.
• Use well-traveled routes and safe neighborhoods.
• Don't overload the car and obstruct your view.

Or, you may contact our Security Office at 570-615-7550. They are available 24 hours a day, 7 days a week.

Pre-move preparation

• Clearly mark a map of your travel and route plans.
• Make hotel reservations two to four weeks in advance.
• Have your car serviced by your own reliable mechanic.
• Carry a dependable spare tire and tools to change it.
• Check oil, antifreeze and windshield wiper fluid levels.
• Check to be sure that the headlights, taillights and windshield wipers are in proper working order.
• Know where to obtain emergency care along the route, prior to departure.
• Carry the telephone number for the highway patrol.
• Review the route with a passenger. In case of unexpected diversions, he or she can help the driver.