Health Care

MCAFEE U.S. ARMY HEALTH CLINIC

Ambulance Services are Available 24/7. Ambulance Services can be Activated by Calling 575-678-1234 (On Your Cell Phone) or through the 911 System (From a Landline). McAfee U.S. Army Health Clinic Does NOT Have Emergency or Urgent Care Capabilities.

• Appointment Line: 575-674-3500
• Pharmacy Automated Refill Line: 575-214-6375

Operating Hours

Lobby

• Monday through Wednesday & Friday: 7:30 a.m. to 5 p.m.
• Closed for Training the 2^nd, 4^th, and 5^th Thursday 12 to 5 p.m.

Sick Call and After Hours

Sick Call Sign-In: Monday-Friday: 7:30 to 8 a.m.. Active-Duty Service Members Only. Service Members Should Report to Sick Call NLT 0745 to be Triaged.

Nurse Advice Line (24/7): 1-800-Tricare (874-2273); Option 1.

Urgent Care (Active-Duty Service Members require a referral from the Nurse Advice Line or your PCM before seeking care. Dependents do not require a referral.

Lab

• Monday through Wednesday & Friday: 8 a.m. to 4 p.m. Last Ticket Pulled NLT 1600 Thursday 8 a.m. to 12 p.m. Closed for Training the 2^nd, 4^th, and 5^th Thursday 12 to 5 p.m.

Pharmacy

• Monday through Wednesday & Friday: 8 a.m. to 4 p.m. Last Ticket Pulled NLT 1545 Thursday 8 a.m. to 12 p.m. Closed for Training the 2^nd, 4^th, and 5^th Thursday 12 to 5 p.m.

Radiology (X-Ray Only)

• Monday through Wednesday & Friday: 8 a.m. to 4:30 p.m. Last Ticket Pulled NLT 1630 Thursday 8 a.m. to 12 p.m. Closed for Training the 2^nd, 4^th, and 5^th Thursday 12 to 5 p.m.

Behavioral Health

• Monday through Wednesday & Friday: 8 a.m. to 5 p.m.
• Thursday 8 a.m. to 12 p.m. Closed for Training the 2^nd, 4^th, and 5^th Thursday 12 to 5 p.m.

Patient Administration

• Monday through Wednesday & Friday: 8 a.m. to 4:30 p.m.
• Thursday 8 a.m. to 12 p.m. Closed for Training the 2^nd, 4^th, and 5^th Thursday 12 to 5 p.m.

Occupational Health

• Monday through Wednesday & Friday: 8 a.m. to 3 p.m.
• Thursday 8 a.m. to 12 p.m. Closed for Training the 2^nd, 4^th, and 5^th Thursday 12 to 5 p.m.

Industrial Hygiene

• Monday through Wednesday & Friday: 6:30 a.m. to 3 p.m.
• Thursday 8 a.m. to 12 p.m. Closed for Training the 2^nd, 4^th, and 5^th Thursday 12 to 5 p.m.

Dental Clinic

• Monday through Wednesday: 8 a.m. to 3 p.m.
• Thursday: 8 to 11:30 a.m. Closed for Training Every Thursday 12 to 5 p.m.
• Friday: 8 to 11:30 a.m.
• Closed for Lunch: 11:30 a.m. to 1 p.m.

Holidays and Training Closures

• McAfee U.S. Army Health Clinic is Closed All Federal Holidays.
• McAfee U.S. Army Health Clinic is Closed for Training the 2^nd, 4^th, and 5^th Thursday 12 to 5 p.m.

To ensure you are receiving the most up to date information on flu immunizations, closures and other special events, be sure to search Facebook for “McAfee US Army Health Clinic” and ‘like’ our page. You can also use Tricare Online, https://tricare.mil/, a web-based system that allows TRICARE beneficiaries to make medical appointments on-line, anytime, 24/7. It also provides a variety of other helpful medical information and services.

You can now send a secure email to your care team through TRICARE Online Secure Messaging to receive test results, ask health questions, and renew scripts!

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

Medical Care

Health Care services are provided through McAfee Health Clinic, and include primary (outpatient) care in general medicine, occupational health and behavioral health. Our family practice providers are able to provide care for pediatrics to include well baby exams. The clinic contains support services in laboratory, radiology, and pharmacy. McAfee has no inpatient services, emergency services, or facilities. McAfee supports the Nuclear Surety program and medical response at White Sands Missile Range.

Emergency Room locations are at William Beaumont Army Medical Center is El Paso or Mountain View or Memorial Medical Center in Las Cruces.

Urgent Care: Active Duty Service Members require a referral to use urgent care sites. Contact your Primary Care Provider or call The Nurse Advice Line at 1-800-TRICARE.

Specialty Care - Specialty care appointments are determined by your primary care provider and referrals are determined based on your Tricare Plan. If you require specialty care, you will either be sent to William Beaumont Army Medical Center or to the Network.

DEERS enrollment is done by phone: 1-800-538-9552 or log onto http://milconnect.dmdc.osd.mil or visit the ID section, building 465. Tricare is available by Health Net Federal Services and you MUST enroll into DEERS and choose a Tricare plan.

• Tricare Prime: online at https://dwp.dmdc.osd.mil/dwp/app/main
• Tricare Select: www.tricare.mil/select.