Relocation Assistance

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may be offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

Relocation Readiness

Army Community Service hours of operation 0800-1630

Situated at Building 250 on Rock Island Avenue, our team eagerly awaits the opportunity to meet you and your family, and to facilitate a smoother transition into the White Sands Community.

The White Sands Missile Range in New Mexico (WSMR) is a remote military installation. It is located about 27 miles from Las Cruces, 51 miles from Alamogordo, and 45.3 miles from El Paso. On-Post housing is accessible to Active Duty personnel, Retirees, DOD Civilians, Contractors, and Community Civilians, pending a background check. For details regarding On-Post Housing, please contact Balfour Beatty at 575-678-4691.

The Newcomers Orientation takes place on the third Wednesday of every month at the Army Community Service (ACS), starting at 0800. Service Members are required to attend, while attendance for Civilians and Contractors is strongly recommended. Adult family members are also invited. The orientation session concludes around 10:30, followed by an interactive bus tour of the installation. This tour allows Newcomers to visit the facilities discussed in the morning briefing and includes a walking tour of selected sites. 

For any inquiries or to RSVP, please contact ACS at 575-678-6767.

NOTE: If your arrival is scheduled for a weekend, consider stocking up on food and toiletries, as the Commissary is closed on Mondays.