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United States Army
White Sands Transportation Office
143 Crozier Street
White Sands Missile Range, NM 88002
A PCS or military move can be a challenge, especially if you have a lot of stuff. Breaking down your to-dos into more manageable pieces often helps. Here, you’ll find out how to handle household goods, manage your pet and guidelines on the shipping process.
Your installation household goods/transportation office can provide assistance with understanding your entitlements and shipping your personal property. For information on shipping your vehicle, check out the Personal Property Resources page on MilitaryOneSource.mil, or visit the PCSmyPOV website.
To help customers access moving resources more easily, Move.mil has moved to the Military OneSource website. Now, moving resources from the Defense Personal Property Program and Military OneSource are available on the Military OneSource website.
Visit the Moving Your Personal Property page on MilitaryOneSource.mil for comprehensive moving information, resources and services. Access content from the former Move.mil website, including moving guides and tips, videos and FAQs, entitlement brochures, household goods shipment logistics, DPS log in and more. There are also links for retiring and separating members, specific service branch information and comprehensive relocation assistance.
The Personal Property Transportation Office is located in Bldg. 143, 2nd floor, Rm 216
Upon your arrival, contact your Transportation Office (575-678-3506) to check if your shipment has arrived and to update any new information (i.e., phone number/address) into the DPS / ETOP System. Contact your Movement Coordinator or the Transportation Service Provider (TSP) to schedule a delivery date/alternate delivery date for your shipment. Be prepared to accept delivery of your property as soon as it arrives if possible. This will prevent shipment from going into Storage in transit (SIT) or NON-temporary storage.
Please DO NOT SIGN a blank form/s. DD Form 1840 -- This form is a joint statement of loss and damage used for shipments that has come out of Local storage or DPM shipments. On the day of delivery, you will annotate the damage or missing item/s noted at that time of delivery and later once you have had the opportunity to go through your property, you must record all additional loss/damage on the DD Form 1840r (back of DD Form 1840). The DD 1840r must be returned to the Local carrier that delivered your property (by mailed or emailed) with your assessment of damages if there are any. Other shipment/s that are delivered from the DPS System, you will file your claim in the DPS System. This information is also found on the website: www.militaryonesource.mil.
You have 70 days from the day of delivery if you file a claim with the carrier, 9 months to complete. You have 75 days from the date of delivery to file a claim if you go through the government.
Military members are authorized 90 days Storage in Transit (SIT) and IN WRITING you can apply for a 2nd 90-day period of Storage in Transit (SIT). Civilian members: Storage in Transit (SIT) is based on SIT authorized on your orders. Personal Procured Move (PPM)/Self Procured Move (DITY) Do It amendments. 1 Original and copy of the DD 2278. 1 Voucher for advance operating allowance. 1 Copies (original and 1 copy) of certified empty weight ticket with name, signature of weight master. 1 Copies (original and 1 copy) of certified loaded weight ticket with name, signature of weight master. Original and copy of the DD 1351-2 with address, dates and member's signature and phone number. Copies of fuel, oil, and toll receipts. 1 Copy of rental contract.1 Copy of moving equipment receipt. 1 Copies of registration(s) for POV(s), boat(s), or trailer(s), if applicable this checklist will be provided during your briefing, which must be turned in with the final paperwork to Finance.
The Transportation office is available to assistance you. Do not hesitate to contact us at: Counselor - 575-678-3506 and Quality Control Inspector-575-678-5005. Bldg. 143, 2nd floor to the right.
As soon as you receive your permanent change of station orders, it’s important to begin scheduling your move. The Defense Personal Property System, or DPS, is the online system you can use to request and manage your household goods shipment(s). For more information and a DPS log in link, visit the Moving Your Personal Property page on MilitaryOneSource.mil.
Read Preparing for Your PCS Move to learn more about coordinating your shipment and review the Personal Property Quick Reference Guide for actions you can take to ensure a smooth move.
Learn more about Your OCONUS Move: Planning, Resources and Tips. Begin to plan what items will go in unaccompanied baggage, in your household goods shipment and in long-term, Non-Temporary Storage, or NTS, storage – check with your sponsor or overseas housing office to assist in determining what items to ship.
Moving with your pet includes researching airline requirements and quarantine restriction laws in your new location. Many airlines have requirements for size, weight, breed, number of animals, kennel construction, documentation and seasonal limitations. Small pets may be shipped on military flights, but availability and regulations frequently change. Contact your installation household goods/transportation office to request specific country instructions. Military OneSource can make your move easier with helpful tips, resources and hands-on information related to moving with pets and more.