Relocation Assistance

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

Army Community Service —Welcome to United States Army Garrison Benelux Brunssum and the Netherlands. The Benelux-Brunssum ACS Relocation Readiness Program offers services to include welcome packets on this installation. There is a Lending Closet which loans kitchen items, car seats and strollers, etc. There are other services to include pre-move and post-move briefings and unit/individual sponsorship training.

The Best of the Benelux Newcomer's Guide lists specific services for United States identification card holders and their family members. For more information on the South Limburg region and assignments to NATO’s Joint Force Command located at Brunssum, the Netherlands, refer to the NATO JFC Newcomer's Guide.

Sponsorship — Start your move off right. Ensure that you have a sponsor assigned who is responsive to your needs. Contact your current unit Personnel Advisory Center office for all the information about getting a sponsor. You may also request a sponsor through the Sponsorship Gateway program online.

Arrival — Report to your duty section to initiate unit in-processing. You must in-process within four days of arrival. If you are in an accompanied status, you will receive a few extra days to take care of getting your family settled into housing, school, etc.

Newcomers Orientation — Newcomers will participate in the Newcomers Orientation offered by ACS. This program includes an overview of the military and civilian resources available throughout the tri-border community. The orientation is held monthly. Upon arrival, contact your ACS Relocation Readiness Program to sign up for this. ACS Newcomers Orientation is especially helpful for family members and DOD civilians and contractors.

PERSONAL RECORD CHECKLIST: Never ship important documents in your household goods. Always hand-carry the following items:

1. Marriage certificates/prenuptial agreements

2. Birth certificates of all family members

3. Passports for everyone, to include the Service member 

4. Insurance policies, policy numbers, types of insurance and business address

5. Previous discharge papers (DD FM 214)

6. Divorce and annulment papers pertaining to prior marriages

7. Death certificates

8. Social security cards for all family members

9. Immunization records of all family members

10. Armed Forces identification cards for all qualifying family members

11. Citizenship/naturalization papers

12. Property deeds, automobile titles and registration

13. Wills

14. Medical/dental records for all family members (especially for families enrolled in the Exceptional Family Member Program)

15. School report cards/education record for all children (also individualized education programs)

16. Church/synagogue Records (e.g. baptism, confirmation)

17. Names and addresses of credit card companies you have business with

18. Saving/checking account books with appropriate mailing addresses

19. Statements for saving bonds, certificates of deposit and stock certificates

20. Personal property inventory, including serial numbers

21. Receipts for high-value personal property

22. A list of companies due payments from you during the process of your move (to ensure payment does not become delinquent)

23. Employment records (e.g. SF 171, electronic resume, letters of recommendation)

24. A minimum of three copies of service member's PCS/TDY orders

25. A minimum of three current copies of power of attorney

26. A minimum of three copies of family travel orders

27. Household goods shipping/storage documents

28. Hold baggage documents

29. Privately owned vehicle shipping documents

30. Port call and supporting document

31. State and federal tax records.

Relocation Assistance

The Army Community Service Relocation Program can be reached at 011-31-(0)45-534-0243 or DNS: 314-597-4243.See The Best of the Benelux Newcomer's Guide for specific services for U.S. I.D. card holders and their family members. For more information on the South Limburg region and assignments to NATO’s Joint Force Command located at Brunssum, the Netherlands, refer to the NATO JFC Newcomer's Guide. Once you have arrived in the community, visit ACS Relocation Program to attend the monthly Newcomers Orientation and Tour.