Health Care

The Supreme Headquarters Allied Powers Europe health care facility is a multi-national outpatient clinic. It is staffed for routine outpatient care during normal duty days and limited morning hours on weekends and SHAPE holidays.

Patients requiring urgent after-hours medical care will use one of the host nation facilities.

Local Hospitals:

- Helora Constantinople: 5, Avenue Baudouin de Constantinople, 7000 Mons Tel: +32 65 38 55 

- Helora Kennedy: 2, Boulevard John Kennedy, 7000 Mons Tel: +32 65 41 41 41 

- EPICURA ATH, 1 Rue Maria Thomee, 7800 Ath Tel: +32 78  15 01 70

-Hopital De La Haute Senne-Le Tilleriau, 49 Chaussée de Braine, 7060 Soignies Tel: +32 67 348 411

Tricare Referral approval Tel: +44 208 762 83 84

The SHAPE patient liaison Team is available 24/7 to assist you while in the hospital, during medical appointments by dialing Tel:  +32 65 414 009

Patients admitted to a Belgian facility will be contacted and visited by a patient Liaison.

For more information, please call  SHAPE HEALTHCARE FACILITY at 011-32-65-44-5886

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.

Medical Care

The Supreme Headquarters Allied Powers Europe health care facility is a multi-national outpatient clinic. It is staffed for routine outpatient care during normal duty days and limited morning hours on weekends and SHAPE holidays.

There are no inpatient services at SHAPE. Patients requiring urgent after-hours medical care will use one of the host nation facilities, usually Ambroise Pare Hospital in Mons.

Routine and same day appointments may be made through the Central Appointments scheduling office. Current services offered include:

• Well baby/well women
• Physical exams
• Immunizations
• Psychiatry
• Community health
• Exceptional family member
• Radiology
• Optometry
• Physical therapy
• Internal medicine
• Pediatric consultant
• Preventive medicine
• Occupational medicine
• Aviation medicine
• Laboratory

You may obtain emergency care (urgences in French) by proceeding to a host nation hospital. If you have a life- or limb-threatening emergency and you are conversant in French, you may dial 100 on your telephone. Be prepared to provide details about who is sick or injured, the nature of the problem and your location and phone number.

Ambulance service in the SHAPE area is very efficient and will generally reach you within 10 minutes. Some of the staff speak English but be prepared to speak French. If you do not speak French, call the SHAPE Military Police desk.

Local Community Information

At Ambroise Pare Hospital, you may contact the SHAPE Patient Liaison upon arrival to provide translation or additional information. For active-duty service members, care will be paid by U.S. supplemental care funds. Family members should contact the TRICARE office as soon as possible to coordinate all care.