USAG BENELUX-SHAPE/Chievres

Mission

USAG BENELUX primary mission is to operate U.S. garrison and support joint communities in order to execute national defense strategy, support theater lines of communication throughout the entire footprint. USAG BENELUX provides Army base operations services for joint military and interagency communities to support U.S. interests in NATO.

Our mission is to provide Base Operations to joint military, civilians and their families, to include interagency community members with a quality of life equal to the quality of their service.

Vision

Provide consistent, quality services that serve as a force multiplier for supported organizations and materially enhance U.S. community and Family well-being and readiness while contributing to the reputation of the U.S. as a valued alliance partner within the North Atlantic Treaty Organization.

Goals

Improve customer satisfaction - Increase community support and foster community relationships - Enhance the professional development of our workforce - Continue to be the benchmark for IMCOM-E customer-driven quality of life - Revitalize facilities and infrastructure.

For those lucky enough to be stationed here in the BENELUX, you will immediately recognize that this tour is different from any other in the Army. Why? Because of the operational support provided to the NATO communities. All of our communities are filled with diverse, multinational members with about 40 percent of the entire work force coming from our host nations. In fact, you will receive two identification cards: one for the Department of Defense and one for NATO. You are also required to register with your host nation and are provided with a permit of residence. This permit of residence must be carried by the holder at all times. Additionally, many of the facilities and services available to you are geographically separated with some facilities located on the U.S. Army installation and some on the NATO/Joint Services installation. This can create some confusion (like Housing for example). Check here for: US Army Garrison Benelux http://www.usagbenelux.eur.army.mil/ 

Service members and civilians assigned to Belgium who has non U.S. or non EU spouses must check with their servicing personnel office and the State Department regarding visa or other entry requirements. Belgium requires a document known as a Type C Visa for citizens of certain countries. Failure to comply with visa requirements can prevent a family member from entering or residing in Belgium. It can also result in denial of important overseas privileges such as tax-exemption, access to tax-free shopping facilities, and employment rights.

Public Affairs Office

Public Affairs fulfills the Army's obligation to keep the entire USAG Benelux community informed. It is also the primary point of contact for news media and establishes and maintains sustainable relations with the Host Nation community.

How do we fulfill our mission:

• Publishes an electronic weekly publication The Gazette for the U.S. community in the Netherlands and Belgium,
• Hosts various events with the Host Nation or participates in events organized by the Host Nation (commemorative ceremonies, festivals, working luncheons)
• Manages the three Facebook pages (USAG Benelux/USAG Benelux-Brussels and Tri-Border Community) for urgent news
• Manages the official USAG Benelux website for all three communities.
• Sends out Public Service Announcements

Contact information:

At USAG Benelux and USAG Benelux-Brussels:

Generic email address to submit requests for coverage or request to be added to the Gazette distribution list:

Usarmy.benelux.id-europe.list.pao@army.mil

Phone numbers: DSN 597- 5420/5423/5421 or civilian 32(0)68-25-5420/5423/5421

Facebook pages:
USAG Benelux
 

Website: U.S. Army Garrison Benelux 

Plesae enroll yourself and your Family members at Alert Notification messaging system - https://alert.csd.disa.mil/

Defense Service Network Dialing Instructions:

The DSN is the provider of long-distance communications service for the Department of Defense. Every installation has a special DSN number and the numbers vary by world-wide location. In order to place a call using DSN, the caller must be using a military phone on an installation. Cell phones cannot dial DSN numbers. When dialing a DSN number from a U.S. installation to another U.S. installation it is unnecessary to dial the DSN 314 area code. When dialing a DSN number to/from overseas locations, the DSN area code must be included.

To dial a phone number: If the number is +32 (0)65 75 7365 

Use the country code when calling from outside of Belgium or using a non Belgian number: 0032 (drop the 0) 65 75 7365

Do not use the country code if you are dialing from within Belgium from a Belgian phone number: 065 75 7365