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Army
Army Emergency Relief at ACS
ACS Wiesbaden
Bldg 7790 Mississippi Str 22
Hainerberg Housing
Wiesbaden Germany 65189
+049-611-143-548-9201
+049-611-143-548-9202
314-548-9201
314-548-9202
Contact information for key programs and services at this installation.
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
ON POST
OFF POST EMERGENCIES
Note : As of March 1, 2024
USAG Wiesbaden is currently experiencing a temporary telephone dialing service disruption across the community that is impacting the ability to call from commercial to DSN phone lines
INTERIM EMERGENCY SERVICES TELPHONE PHONE NUMBERS
ON-POST EMERGENCIESDSN 110 (Military Police) 0964-170-548-0110DSN 112 (Fire and Ambulance) 0964-170-548-0112
OFF-POST EMERGENCIESCiv 110 (Polizei)Civ 112 (German Fire & Rescue)
ARMY EMERGENCY RELIEF at ACS
Army Emergency Relief provides no-interest loans and grants to soldiers and their families through their local installation's AER section. AER is a private nonprofit organization incorporated in 1942 by the Secretary of War and the Army Chief of Staff.
If the commander approves the soldier’s request, under the Command Referral Program, they complete item 10 of AER Form 600. The request is then taken to the local AER section along with a current leave and earnings statement where a check is issued and allotment for repayment is prepared. The American Red Cross also maintains emergency message services and coordinates financial assistance for all branches of the military.
Categories of Assistance
For more information on Emergency Assistance call the AER office at Army Community Service.
Please call, DSN 314-548-9201 or 9202 or 011-49-611-143-548-9201 or 9202.
Sexual assault and sexual harassment are incompatible with the Army Values and the Warrior Ethos
https://home.army.mil/wiesbaden/about/Garrison/sharp
The Army's Sexual Harassment/Assault Response and Prevention program, known as SHARP, exists so the Army can prevent sexual harassment and sexual assaults before they occur. The goal is to eliminate sexual assaults and sexual harassment by creating a climate that respects the dignity of every member of the Army Family. Additionally, the program strives to:
SHARP Victim Advocates are on call 24/7 to assist Soldiers, Civilians and adult Family members who are in need of assistance
due to non-domestic sexual assault and can be reached 24 hours/7 days a week SHARP hotline at 0162-296-6741.
The focus is to support Soldiers, Civilians and adult Family members who have been impacted by sexual assault. The SHARP Program all provides support to Soldiers for all Sexual harassment incidents.
Wiesbaden SHARP 24/7 Helpline:
Location : Clay Kaserne, Building 1201 Room 125 or Building 1007, Room 101
DoD Safe Helpline: DSN: 537-7233 or CIV: 0611-143-537-7233
Army Emergency Relief is located at the Army Community Service in Hainerberg Housing.
Army Emergency Relief can provide financial assistance for a variety of conditions/situations.
It provides assistance with transportation requirements when ordinary leave has been granted under emergency conditions or emergency leave
Eligibility
The following individuals are eligible for AER assistance in accordance with Army Regulation 930-4:
AER can be reached by calling Army Community Service at CIV 011-49-611-143-548-9201 or 9202 or DSN 314-548-9201/ 9202.
If an emergency should occur while you are in transit to Wiesbaden, contact your nearest military installation.
If there is no military installation in the area Contact the American Red Cross at 001-877-272-7337 or a hospital or local auto club, depending on the nature of the emergency.
Make sure you have your sponsor's name and contact number with you during your journey to your new duty station.
Here are some important numbers to keep:
As of March 1, 2024, if numbers below don't work, please
The US Army Garrison Directorate of Emergency Services provides military police law and order operations within the Wiesbaden, Wackernheim and the Mainz areas.
Release 2024.03.06.1