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Contact information for key programs and services at this installation.
Health care and other services for families with special needs are available and accessible to military families across all installations. It’s important to know that programs and services may vary from installation to installation. Make sure to contact your health care provider(s) before your move. Also make sure you know how to reach them during and after your move in case of emergencies.
Whether this is your first move, or you’re a seasoned professional, moving can be a challenge. A little planning and preparation can help make your move as easy as possible. Try the following Defense Department resources to help you get organized:
Make sure your transition is as smooth as possible by visiting Moving on the TRICARE website. Talk to your medical case manager before you move. They can help you find a new doctor and other resources to avoid any interruptions in coverage.
On arrival at your new duty location, you or your sponsor can contact the Beneficiary Counseling and Assistance Coordinator at the military treatment facility. They can help if you have questions or need assistance with authorizations for TRICARE Extended Care Health Option, or ECHO, services.
All TRICARE regional offices and most military treatment facilities are staffed with beneficiary counseling and assistance coordinators who educate beneficiaries and help with TRICARE-related eligibility, enrollment, referrals/authorizations and claims processing questions. If you or your family has more complex needs, contact your TRICARE case manager.
TRICARE debt collection assistance officers are assigned to regional offices and military treatment facilities worldwide. DCAOs assist with confirmed debt collection due to unpaid TRICARE claims. Please note, the debt must be in collections or listed on your credit report.
Medicaid provides health coverage for eligible individuals and families with low incomes or with special needs. The department of social services or the department of medical assistance may administer the Medicaid program in your state. Supplemental Security Income is a cash assistance program intended to assist adults and children with special needs who have limited resources. Families must reapply after moving to a new state.
Medicaid waivers are state-specific Medicaid programs that provide funding for long-term care services to be provided in the community instead of in nursing homes or hospitals. There may be waitlists for waivers, however many states have agreed to the policy of allowing active-duty military families to enroll in their state of legal residence to get on the wait list.
Learn more about Benefits for Families With Special Needs, or review the Government Assistance Programs course on MilLife Learning.
The TRICARE Extended Care Health Option provides supplemental services to:
The qualifying family member’s disability must be entered properly in the Defense Eligibility Enrollment Reporting System to have access to TRICARE ECHO services.
For qualifying medical and/or educational special needs, TRICARE ECHO offers integrated services and supplies beyond those offered by your TRICARE program option (such as TRICARE Prime and TRICARE Select). See this TRICARE ECHO factsheet for more information, or listen to this TRICARE ECHO webinar on Military OneSource.
Military hospitals and clinics are found at military bases and posts around the world. They are also referred to as military treatment facilities. Before you move, find out your new military treatment facility and contact them for local information.
Medical case management involves a team of health care professionals who help you and your family find solutions to complex health problems. It is important to let your medical case manager know if you are moving. They can help you connect with a medical case manager at your new location. Learn more about TRICARE case management services.
If your family member has special transportation needs for the move, such as oxygen or a special bed or wheelchair, contact your TRICARE medical case manager. They can advise you on equipment and transportation.
You can also contact your current installation’s household goods/transportation office (outbound) for information on special procedures for transporting medical equipment.
Exceptional Family Member Program
Enrollment Process
The EFMP Manager is available to offer forms and guidance in the enrollment process. EFMP services that are offered are as follows:
DODD-E Special Education ProgramA variety of special education services are available from the age of 3 until graduation, or, if required, through the age of 21. Services include:
Some students on Individual Education Plans may require additional support services in order for them to benefit from their special education program. Related Services are specific support services provided to students on IEP's to help them be successful in their educational programs.
Related services may include; Occupational Therapy, Physical Therapy, Psychological Counseling, Audiological Services and Developmental pediatrics.
Educational and Developmental Intervention Services (EDIS)
EDIS offers help to children with special needs, through federally mandated Individuals with Disabilities Education Act (IDEA) programs and non-IDEA services. The mission of EDIS is to maximize the potential of children who are identified or at risk for delays and intervene in their development.
EDIS promotes family-based care, closely involving families in the development of treatment plans. The staff of EDIS comes from a variety of fields to include: physical therapy, occupational therapy, speech-language pathology, psychology, social work, and early childhood special education.
Services are based on child/family needs and may include: home visits, parent-child groups, parent support groups, follow-up assessment, referral service and parenting classes.
Educational and Developmental Intervention Services is a military medical department program for children from birth through 2 years of age who are developmentally delayed.
In the United States, EDIS operates only on military installations that have a DDESS school. EDIS provides services only to families who live on the installation. If a family lives off the installation, the children would receive early intervention from the local county program. In overseas locations, EDIS operates where there is a DODDS school. Whether a family lives on or off the installation, the child can still receive EDIS services.
Overseas, the ASD for Health Affairs has assigned each of the Military Services a geographic area of responsibility for EDIS. For example, the Navy serves all of Okinawa and mainland Japan, whether it is a Navy installation or not.
For more information, you can contact EDIS at DSN 314-590-131292 or CIV 06371-9464-1312.CDR USAG
Wiesbaden Attn: MCEUL WB EDISUnit 29623 Box 48APO AE 09096
** Follow the EFMP USAG Wiesbaden FB page for Sensory Funday Monday activities; get access to our monthly EFMP newsletter and be in the know for upcoming events.
Available ACS services and support, ACS EFMP Program at 0611-143-548-9221