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Air Force
Legal Services/JAG
308 N 1st Street
Building 52, Suite 1701
Altus AFB, OK 73523-5316
580-481-7294
580-481-5922
312-866-7294
312-866-5922
Contact information for key programs and services at this installation.
Legal assistance is available to you and your family. Below, you’ll find information about claims and installation specific programs and services. If you have questions, reach out to the legal assistance program at your installation.
Legal Assistance Overview
Legal assistance is available to you and your family. Below, you’ll find information about claims and installation specific programs and services. If you have any questions, reach out to the legal assistance program at your installation.
Remember to Just Ask!
Claims
The household claims process has been streamlined with the development of the Air Force Claims Service Center.
You can contact the CSC help desk at:
We are also reachable via email at afcsc.ja@us.af.mil.
They are open 7 a.m. to 7 p.m. Eastern Time, Monday through Friday (except federal holidays).
We are here to assist you regarding the scanning of your documents and obtaining the contact information for the carriers that may be involved in your move.
Please come to our office for guidance regarding the submission and completion of any other claims, such as government, hospital and Army and Air Force Exchange Service claims.
INCONVENIENCE CLAIMS: The Air Force Claims Service Center does not handle inconvenience claims and we do not have any updated information on the inconvenience claims process. We handle personal property claims only. Your local Traffic Management Office is the subject matter expert on the Inconvenience Claims process. Find your local TMO by clicking here. Additionally, the USTRANSCOM website (click here) has up-to-date information related to the Inconvenience Claims process.DPS HELP DESK: The Air Force Claims Service Center is not the Help Desk for DPS-related issues. The DPS Technical Help Desk can be reached at Toll Free: 800-462-2176 or commercial 618-589-9445. Alternatively, they can be reached via email at usarmy.scott.sddc.mbx.g6-SRC-DPS-HD@mail.mil or by submitting an Online Ticket at click here.
Tort Claims Information!! If you would like to file a tort claim for damages or injuries, submit a Standard Form 95 to the legal office at the Air Force installation nearest to where the incident occurred.
Key Dates to Remember
Not Later Than 180 DAYS FROM DELIVERY - File your Notification of Loss or Damage After Delivery directly with your Transportation Service Provider in the DPS Claims Module at www.move.mil (you must log into your DPS account to do so.).
Not Later Than 9 MONTHS FROM DELIVERY - File your claim directly with the carrier for Full Replacement Value protection.
Not Later Than 2 YEARS FROM DELIVERY (but after 9 months) - File your claim directly with the Claims Center under the standard depreciation rules.
Not later than 30 DAYS FROM THE DATE OF PICKUP AT THE VEHICLE PROCESSING CENTER - Contact the base legal office if you find additional vehicle damage and it was NOT annotated on the Vehicle Inspection and Shipping Form. They will inspect your vehicle and document the later discovered damage.
The Altus Air Force Base Office of the Staff Judge Advocate offers free professional legal advice concerning a wide range of personal civil legal matters. Legal assistance appointments may be provided to those with valid military identification. Specifically, legal assistance is available to active-duty personnel (including National Guard and reservists on Title 10 status or in preparation for deployment), their dependents and retired military personnel, regardless of service branch or unit of assignment.
Air Force attorneys may give legal advice but cannot draft court documents, represent members or their families in court, provide advice regarding civilian business matters, or provide advice regarding criminal matters. You can call the Legal Office to schedule an appointment. However, Air Force attorneys may not provide any legal advice or legal information by phone. Attorney-client confidentiality is strictly observed.
Location/Hours of Operation/Phone Number
Our goal is to make appointments available during the week requested or soon thereafter. Emergency cases will be seen as soon as possible.
Notary, powers of attorney, and claims services do not need appointments; these are walk-in services.
For POAs, please make sure to have the name and address of the person to whom you are granting the power as well as any relevant information for the specific POA you would like. For example, if the POA involves a car, please bring the VIN, license plate number, and other identifying information for the vehicle.
The Legal Office is equipped to perform basic estate planning. Please go online to Air Force Legal Assistance website and complete the will worksheet. Once completed, call the Legal Office with the will worksheet ticket number exactly as it shows to make an appointment. Paper copies of the will worksheets are available at the Legal Office. Will appointments are scheduled for Wednesday afternoons.
Types of Services
Legal advice is available on personal civil legal matters, such as:
Area Defense Counsel
The Area Defense Counsel serves as the public defender for Altus AFB. The ADC is separate from the Legal Office. The ADC defends military members in courts-martial or when any negative administrative actions are being brought against the member. These types of actions include Article 15s, unfavorable information files, control rosters, letters of reprimand, admonishment, and counseling, Officer Performance Report and Enlisted Performance Report referrals, denials of reenlistment and just about any other action that could negatively affect a member’s career. The ADC staff ensures confidentiality with regard to the information provided by clients. Again, the ADC is independent of the base Legal Office and the base command structure, meaning the ADC reports to no one on Altus AFB. Please call 580-481-7501 or DSN 312-866-7501 for assistance. The ADC is located on the second floor of Building 52 in Room 2101.