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Air Force
Air Force Aid Society
1-877-272-7337
Contact information for key programs and services at this installation.
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
Emergency Assistance:
Air Force Aid Society (AFAS)_The Air Force Aid Society, or AFAS, can assist with emergency financial needs such as emergency travel for death or serious illness in the family, car repairs, rent/mortgage, utilities, food, gas, funeral expenses, non-TRICARE covered dental/medical expenses (not cosmetic), childcare, car payment/insurance, and cell phone bill. Other needs will be considered on a case-by-case basis. Legal fees, credit card payments, reimbursement for emergency travel do not meet the criteria for AFAS assistance.
Financial assistance is provided in the form of a no-interest loan that is typically re-paid within a 10-month period as a monthly allotment from the member’s military pay. Loans over one thousand dollars require First Sergeant's or Commander's endorsement and a budget is required. Grants may be given under special circumstances.
Apply online at https://portal.afas.org or call AFAS HQ Emergency Assistance Department: 703-972-2604 (M-F); ea@afas-hq.org
American Red Cross at 1-877-272-7337 (M-F after hours & Sat-Sun)
Spouses are not eligible to apply unless the active-duty member has granted a Special Power of Attorney that specifically states, “Air Force Aid Society assistance” and “Spouse may start an allotment from the member’s military pay.”
Your First Sergeant is a key player with AFAS, as well as any personal emergency, so we recommend you go through your supervisory chain of command to keep them advised. The Military and Family Readiness Center does not process AFAS requests, but we can answer general AFAS questions and provide financial counseling and education. Call 575-784-4228 with any questions.
The Cannon Air Force Base Sexual Assault Prevention and Response (SAPR) team provides a 24-hour, seven-day a week sexual assault response capability for all victims on the installation and assigned geographically separated units. Anyone who feels they have been a victim of sexual assault may contact the SAPR office located at Bldg. 600, 1st floor, Cannon AFB, NM 88103.
SAPR Hotline: 24/7: 575-784-7272: SAPR Office: 575-784-1014, 575-784-1069 (M-F 0730-1630): Security Forces: 575-784-4111: Chapel: 575-784-2507: Safe Help Line: 877-995-5247
First make sure you have all your important papers with you and not packed with your household goods. Phone numbers for your gaining Commander, Commander Support Staff/Orderly Room and your sponsor can be invaluable in case of emergency while in transit. Also have contact information for your creditors don't list your full account number just the last four digits available in case of a lost wallet or other emergency.
No matter how well you've planned emergencies still happen. What should you do in case of emergency while traveling?
Contact your unit First Sergeant, sponsor or the Cannon Air Force Base Command Post at 575-784-2253 to report an emergency. Advance planning is essential. An emergency fund can relieve stress and allow you to overcome many difficulties.