Military and Family Support Center

The Federal Voting Assistance Program (FVAP.gov) ensures that service members, their eligible family members and overseas citizens have the tools and resources to register to vote and request an absentee ballot, regardless of their state of residence. The Voting Assistance Guide is a reference guide for everything you need to know about absentee voting in all 50 states, the U.S. territories and the District of Columbia. Select your state to find your local election office’s contact information. Voting forms are also available online.

Installation Voting Assistance Officers provide voting assistance to unit personnel. They train all uniformed service members on absentee registration and voting procedures, and provide dates and forms to unit personnel. IVAO provide permanent change of station arrival and departure voting information, deployment support and absentee voting information, and address legislative and other policy-level matters involving voting assistance and elections.

The Military and Family Readiness Center is the IVAO and can be reached at 575-784-4228.

Military and Family Support Centers provide information, education and support programs to help balance the demands of military life. Offerings include:

• Deployment support to assist you and your family during all phases of the deployment cycle. Learn more about deployment support.
• Relocation assistance to help you prepare for an upcoming move and get settled into your new location. Learn more about the military Relocation Assistance Program.
• Confidential non-medical clinical counseling provides support for a wide range of issues from marital conflicts and stress management to coping with grief and deployment adjustments Learn more about confidential non-medical counseling.
• Personal and family life education assists with developing knowledge and skills to help you navigate your mobile military life.
• Personal financial readiness assists you and your family in building and maintaining your financial readiness.
• Employment assistance supports career exploration, education, training and licensing, career connections and employment readiness for military spouses, transitioning service members, and other family members. Learn more about the Spouse Education and Career Opportunities program, or SECO.
• Information and referral can assist you in identifying and clarifying needs and locating and connecting to services and programs available both on and off your installation.
• Morale, Welfare and Recreation, or MWR services provide lots of ways for you to connect with friends and others for entertainment, rest and relaxation — all at reduced or no cost. Learn more about MWR programs and services.
• The Transition Assistance Program provides the information, skills and knowledge necessary for a successful transition from military to civilian life. Learn more about transition assistance programs and resources.

Military and Family Support Centers may provide other programs such as the following:

Exceptional Family Member Program

Family Advocacy Program

New Parent Support Program

Federal Voting Assistance Program

Services may vary by location and installation. Use the Search tool to find contact information for your installation Military and Family Support Center. Just enter your installation name, Zip code or state.

Transition Assistance Program – The Military and Family Readiness Center fully delivers all Veterans Opportunity to Work mandates to provide information, tools and training to ensure service members are prepared for the next step in civilian life, whether pursuing additional education, finding a career or starting their own business. All separating and retiring military personnel must begin the Federal TAP requirements, NLT 365 days from your DOS/DOR/ADSC, regardless of intent to re-enlist/extend.  It is highly encouraged for Separates/Retirees to start the Transition process up to 2 years prior to their estimated Separation/Retirement date. Below is a breakdown of the 5 Congressional Steps:

5 Congressionally mandated steps for transition:

• Step 1: Initial Counseling appointment: A 1:1 appointment to determine your individual TAP needs (Required even if extending/re-enlisting)
• Step 2: Pre-Separation: A 2.0-hour class that is a pre-requisite to the TAP workshop (Required even if extending/re-enlisting)
• Step 3: Transition Workshop: A 3-day mandated class offered twice a month
• Step 4: 2 Day Tracks- determined at your initial counseling, based upon your initial self-assessment. (Employment, Education, Entrepreneurship and Vocational)
• Step 5: Capstone: A 1:1 final appointment to complete the TAP requirements.

Please note: participation in the TAP program DOES NOT initialize separation or retirement. Anyone can take these classes…even as a fact-finding mission and are now valid for 4 years!

Please contact the Transition team at the Airman and Family Readiness Center for more information or to get signed up! 575-784-4228 or via 27 SOW/TAP Org Box: 27SOFSS.FSH.TAP@us.af.mil

Volunteer Resource Program -All volunteers will need to create a volunteer profile online at https://www.volunteerenm.org/ and add Cannon M&FRC as favorite agency on their profile.

Discovery Center –The Discovery Center contains computers with internet access, fax machine, printers, scanners and copiers are available for your use. 

Military and Family Life Counseling Program – Provides short-term, situational, problem-solving counseling services to service members and their families. Provides psych education to help military service members and their families understand the impact of stress, deployments, family reunions following deployments and the stresses of the military lifestyle. MFLC services augment existing military support services.

Relocation Assistance

• Commando Newcomers Orientation
• Plan My Move
• Sponsorship  

Personal/Work Life Education-enhance the quality of your family life

• Parenting support: Bundles for babies & Labor, Love and Lactation
• Adoption 101
• Heart Link/Spouse Newcomers briefing.

Key Spouse Program

Exceptional Family Member Program (EFMP) -Family Support

• Resource navigation for base and community support
• Family needs assessment
• Deployment/Transitions/PCS-times of change
• Respite Care/STOMP/Direct Step e-learning.

Voting-Installation Voting Assistance Officers

Career Information and Referral - web-based employment search; employment skills/career consultations; resume basics; interviewing skills. 

Personal Financial Management- establish guidelines for managing your income; First Duty Station finance briefing.

Information & Referral- assist with gathering information on local resources.

Casualty Assistance/Survivor Benefit Plan

• Casualty Notification:  Provides training to casualty notification officers and commanders to ensure prompt, accurate and humane notification to next-of-kin. Assists notification officers by assembling notification teams, preparing notification officers and locating next of kin.
• Casualty Reporting:  Completes all aspects of casualty reporting upon the serious illness/injury or death of active-duty members and DOD civilian personnel.
• Casualty assistance:  Provides assistance to ill/injured military personnel including submission of Traumatic Injury SGLI claims and Emergency Family Member Travel requests.  Provides benefit claims assistance to the survivors of deceased military personnel and family members, retirees and separatees.
• Survivor Benefit Plan:  Briefs and counsel's retirees and their spouses on SBP and assists them in completing required documents for initiation of retired pay.

AF Families Forever/Gold Star Families

Resources for Wounded Warriers and Recovering Service Members