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Tricare Debt Collection Assistance Officer
4700 Las Vegas Blvd., North
Nellis AFB, NV 89191
Contact information for key programs and services at this installation.
Health care and other services for families with special needs are available and accessible to military families across all installations. It’s important to know that programs and services may vary from installation to installation. Make sure to contact your health care provider(s) before your move. Also make sure you know how to reach them during and after your move in case of emergencies.
Whether this is your first move, or you’re a seasoned professional, moving can be a challenge. A little planning and preparation can help make your move as easy as possible. Try the following Defense Department resources to help you get organized:
Make sure your transition is as smooth as possible by visiting Moving on the TRICARE website. Talk to your medical case manager before you move. They can help you find a new doctor and other resources to avoid any interruptions in coverage.
On arrival at your new duty location, you or your sponsor can contact the Beneficiary Counseling and Assistance Coordinator at the military treatment facility. They can help if you have questions or need assistance with authorizations for TRICARE Extended Care Health Option, or ECHO, services.
All TRICARE regional offices and most military treatment facilities are staffed with beneficiary counseling and assistance coordinators who educate beneficiaries and help with TRICARE-related eligibility, enrollment, referrals/authorizations and claims processing questions. If you or your family has more complex needs, contact your TRICARE case manager.
TRICARE debt collection assistance officers are assigned to regional offices and military treatment facilities worldwide. DCAOs assist with confirmed debt collection due to unpaid TRICARE claims. Please note, the debt must be in collections or listed on your credit report.
Medicaid provides health coverage for eligible individuals and families with low incomes or with special needs. The department of social services or the department of medical assistance may administer the Medicaid program in your state. Supplemental Security Income is a cash assistance program intended to assist adults and children with special needs who have limited resources. Families must reapply after moving to a new state.
Medicaid waivers are state-specific Medicaid programs that provide funding for long-term care services to be provided in the community instead of in nursing homes or hospitals. There may be waitlists for waivers, however many states have agreed to the policy of allowing active-duty military families to enroll in their state of legal residence to get on the wait list.
Learn more about Benefits for Families With Special Needs, or review the Government Assistance Programs course on MilLife Learning.
The TRICARE Extended Care Health Option provides supplemental services to:
The qualifying family member’s disability must be entered properly in the Defense Eligibility Enrollment Reporting System to have access to TRICARE ECHO services.
For qualifying medical and/or educational special needs, TRICARE ECHO offers integrated services and supplies beyond those offered by your TRICARE program option (such as TRICARE Prime and TRICARE Select). See this TRICARE ECHO factsheet for more information, or listen to this TRICARE ECHO webinar on Military OneSource.
Military hospitals and clinics are found at military bases and posts around the world. They are also referred to as military treatment facilities. Before you move, find out your new military treatment facility and contact them for local information.
Medical case management involves a team of health care professionals who help you and your family find solutions to complex health problems. It is important to let your medical case manager know if you are moving. They can help you connect with a medical case manager at your new location. Learn more about TRICARE case management services.
The Exceptional Family Member Program (EFMP) is mandatory for all family members who have been identified with a special medical or educational need. Enrollment in the EFMP ensures that the family member's medical and/or educational needs are considered during the assignment coordination process.
The Exceptional Family Member Program identifies family members with special needs. Military members arriving at Creech AFB with an exceptional family member are required to enroll the family member in EFMP. Contact EFMP Medical or the Special Needs Coordinator (SNC) to enroll. The office is located at the Mike O' Callaghan Federal Medical Center and can be reached at 702-653-3367 or DSN 312-348-3367.
Personnel arriving at Creech AFB with an exceptional family member should also contact the Exceptional Family Member Program Family Support Coordinator to receive information about on- and off-base resources to assist families with all areas of need. Their office is located at the Nellis AFB Airman and Family Readiness Center and can be reached at 702-652-3327 or DSN 312-682-3327.
If your family member has special transportation needs for the move, such as oxygen or a special bed or wheelchair, contact your TRICARE medical case manager. They can advise you on equipment and transportation.
You can also contact your current installation’s household goods/transportation office (outbound) for information on special procedures for transporting medical equipment.
Local Community Information
Southwest Autism and Behavioral Solutions provide trainings and resources in the field of Autism and Behavioral Disorders. Services include early intervention, parent trainings, behavior assessment and consultation, home programming, community instruction, functional living and applied behavior analysis (ABA). You can reach Southwest Autism and Behavioral Solutions at 702-270-3219.
My Left Foot Children's Therapy provides Physical Therapy, Occupational Therapy, Speech Therapy, Group Classes for Children with Special Needs including: Yoga, Tae Kwon Do, Sensory Classes, Social Classes and ABA to children in a fun and kid-friendly environment. You can contact My Left Foot at 702-360-1137.
Desert Regional Center is a State agency that serves children and adults living in Southern Nevada who have a diagnosis of mental impedance or closely related developmental disability. Services include family support, employment/vocational training/day training, community living arrangements, and respite care. You can contact Desert Regional Center at 702-486-7850.
Southern Nevada Centers of Independent Living (SNCIL) provides services to individuals with significant disabilities, whose disability is creating a barrier toward independent living in the family, in the community or in employment. Services include information and referrals, basic independent living skills training, peer counseling - individual and support group, advocacy - individual and systems, benefits counseling, adaptive equipment, housing and transportation - guidance and information, Americans with Disabilities Act Technical Assistance, public awareness and community education, and work incentives program assistance. You can contact Southern Nevada Centers of Independent Living at 702-889-4216.