Health Care

Creech Air Force Base has a medical clinic, dental and pharmacy services for active duty personnel. For more information, call 702-404-1142. More acute needs, as well as family member care, is the mission of the Mike O'Callaghan Federal Medical Center at Nellis AFB. Their appointment line is 702-653-2273.

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Prime options in the United States

If you live in a Prime Service Area, then TRICARE Prime is an option for you. A Prime Service Area is usually within a 40-mile radius of a military clinic or hospital. With Prime, you have a primary care manager, who may be a military or civilian doctor or a team of doctors, who manages your health care needs.

Some active-duty family members may enroll in the U.S. Family Health Plan. The USFHP offers a TRICARE Prime-like option in six areas of the United States. You'll get all care, including prescription drug coverage, from an in-network provider. With the USFHP, you can't get care at military hospitals or clinics or from TRICARE network providers (emergency exceptions). You have to work with USFHP when you get care overseas. Visit the U.S. Family Health Plan page for more information.

If you don't live in a Prime Service Area, TRICARE Prime Remote is your other option. Eligible family members have to live with their active-duty sponsor (with some exceptions) to enroll in TRICARE Prime Remote. In most cases, your primary care manager is a network provider. If there's no local in-network provider, you can choose any TRICARE-authorized provider to act as your PCM.

Prime options overseas, including U.S. territories

In overseas locations, you have two options for care:

• TRICARE Overseas Program Prime is for active-duty service members assigned to overseas bases. Units are near military clinics and hospitals. To enroll in the program, family members must be command sponsored. Your PCM is a military provider or team of providers.
• TRICARE Overseas Program Prime Remote is available in certain remote overseas locations. It's for assigned active-duty service members and their command-sponsored family members. Your PCM is the overseas contractor you contact through regional and country-specific call centers.

Note: Active-duty service members must enroll in a TRICARE Prime option.

When you know you're going to move, call your current TRICARE stateside overseas contractor. Find out if your new location is in a new region and talk about your TRICARE options.

Transferring your TRICARE Prime/Prime Remote coverage

When you move, your Prime options may change. You have to transfer your enrollment if you move to a different region. Some family members may have to disenroll and use TRICARE Standard. Options may vary for each family member. Remember to enroll in a Prime option overseas; family members must be command-sponsored.

If you move within your current region, you still need to find out if your Prime option changes. You may only need to get a new PCM. Again, call your current TRICARE regional or USFHP contractor to talk about your move and your TRICARE options. Follow these steps to transfer your enrollment by phone:

• Call your current TRICARE regional or USFHP contractor to transfer your enrollment or get a new PCM. The contractor will ask about you, your family, where you're moving to and the estimated date on which you'll get to your new duty station. Your current contractor then shares your information with your new contractor. If you only need a new PCM, they will work with you to make that happen. Your new contractor will call you within five business days of your expected arrival date to discuss your Prime enrollment and PCM options. Your enrollment transfer will be the day your new contractor calls and you agree to the transfer. It may take up to four business days to record your transfer. You will still have Prime coverage with your old region until the transfer is complete.
• Update your address in the Defense Enrollment Eligibility Reporting System as soon as you get to your new location, even if you're in temporary housing.
• Log into milConnect to check on your enrollment. You can see who your PCM is and print out an enrollment card.

Note: Don't disenroll from Prime before you move.

Other ways to transfer your enrollment include:

• Transfer your enrollment online using TRICARE's Beneficiary Web Enrollment tool. The BWE became available in 2016 for those moving stateside from an overseas location. With the BWE tool, you can set a date up to 90 days in the future as your enrollment transfer date.
• Call your new contractor when you arrive at your new duty location. They can transfer your enrollment over the phone.
• Download a TRICARE enrollment form and mail it to the regional contractor for your new region. Remember to note the date you want the transfer to go into effect. Enrollment information for the USFHP is available on the U.S. Family Health Plan page.
• Enroll when you in-process at your new duty location.

To learn more, visit the TRICARE Moving page.

TRICARE Standard and Extra are options for active-duty family members. You don't have to enroll: Coverage is automatic as long as you show as TRICARE eligible in the Defense Enrollment Eligibility Reporting System. With TRICARE Standard or TRICARE Extra, you can see any TRICARE-authorized provider, in network or out of network. You pay a deductible and cost shares.

• If you visit an out-of-network provider, you use the TRICARE Standard option. You may have to pay in full up front and file a claim for reimbursement.
• If you visit an in-network provider, you're using the TRICARE Extra option. You only need to pay your cost share at your appointment.

If you're a family member and don't want to enroll in the TRICARE Overseas Program Prime, or can't enroll because you're not command sponsored, you have TRICARE Overseas Program Standard. You can see any civilian provider (except in the Philippines).

If you want or have to use TRICARE Standard when you move, call the new regional contractor to disenroll from TRICARE Prime when you get to your new location.

If you’re already using TRICARE Standard and TRICARE Extra:

• Once you get to your new location, update your personal information in DEERS as soon as possible. You can update your personal information through milConnect, through TRICARE's Beneficiary Web Enrollment tool or by calling the Defense Manpower Data Center toll-free at 800-538-9552 or TTY/TTD 866-363-2883.
• Find a provider. If you are within the United States, you can find in-network and out-of-network providers by region through the TRICARE Find a Doctor page. If you are overseas, you can find a provider through the TRICARE Overseas website or call the TRICARE Overseas Regional Call Center.

If you're in a new region, the claims’ address changes. Check the TRICARE Filing Claims page for your new mailing address.

TRICARE For Life is for those who have Medicare and TRICARE. You don't have to enroll; coverage is automatic as long as you show in Defense Enrollment Eligibility Reporting System as TRICARE-eligible and have Medicare Part A and Part B, if needed. When you go to a Medicare doctor, show both your Medicare and uniformed service identification cards. Your provider files your claims with Medicare. Medicare pays first, then sends the claim to the TRICARE For Life claims processor. TRICARE then pays second for TRICARE-covered services.

If you're an active-duty family member, you don't need to have Medicare Part B to keep your TRICARE benefits, but you must have Part B to keep TRICARE once your sponsor retires.

When you move, update your personal information in DEERS as soon as possible. To find a new provider:

• If you are within the United States or in U.S. territories (Guam, Puerto Rico, the Northern Mariana Islands, American Samoa or the U.S. Virgin Islands), you can search the Medicare Provider Directory or call 800-633-4227 to find a Medicare-certified provider. Visit the Medicare website or the TRICARE For Life website to learn more.
• If you are at an overseas location, TRICARE For Life works a little differently. Medicare doesn't pay for care overseas; TRICARE is your primary payer. You may get care from any civilian provider. You pay up front and then file a claim with the TRICARE overseas contractor. You have to pay TRICARE Standard deductibles and cost shares. You can find a provider through the TRICARE Overseas website or call the TRICARE overseas regional call center.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.

Medical Care at Creech Air Force Base

Creech Air Force Base has a medical aid station, dental and pharmacy services for military personnel assigned to the installation. Family member care is the mission of the Mike O'Callaghan Federal Medical Center at Nellis Air Force Base.

Sick Call

Monday to Friday, from 7:30 to 8:30 a.m. and 2:30 to 3 p.m., sick call is for flight medicine only. All non-urgent issues will need to be scheduled with the primary care team.

Family Health Clinic Appointments
Flyers: Call to make appointment with Flight Medicine at 702-404-1142.

Non-flyers: Call to make an appointment with the primary care team at 702-404-1142. You may be directed to call the Nellis appointment Line at 702-653-2273 and identify as being assigned to Creech AFB.

Immunizations & Laboratory Services

Immunizations: Walk-ins are taken from 7:30 a.m. to 4 p.m. Monday to Friday.

Labs: Walk-ins are taken 7:30 a.m. - 12 p.m. Monday to Friday.

Physical Therapy: Call 702-404-1142 for an appointment.

Behavioral Health Optimization Program: Patients are seen 7:30 a.m. - 4 p.m. Monday to Friday. Call 702-404-1142 for an appointment.

Nutritional Medicine: Open on the first Wednesday. Call 702-653-2906 for an appointment at Creech AFB.

Optometry: By appointment only at Creech AFB. Call 702-653-2273.

Pharmacy Prescription Pick-up: A 24-hour ScriptCenter is located in the Creech dining facility, Building 1210. Contact activate enrollment at 702-653-3201.

Dental: Hours are 7:30 a.m. to 4 p.m. Monday to Friday, closed 11:30 a.m. - 12:30 p.m., daily and second Tuesday of every month. To schedule routine appointments, call 702-404-0259.

Medical Care at Nellis Air Force Base

The 99th Medical Group is comprised of approximately 850 members dedicated to providing preventive, emergency and acute care services for approximately 22,000 active-duty members and their dependents. Health care services are also provided directly or coordinated for over 40,000 retirees, their dependents or other eligible beneficiaries on a space-available basis.

The 99th MDG oversees operations of six squadrons:

• 99th Aerospace Medicine Squadron
• 99th Medical Support Squadron
• 99th Dental Squadron
• 99th Medical Operations Squadron
• 99th Surgical Operations Squadron
• 99th Inpatient Operations Squadron

Please visit the Mike O'Callaghan Federal Medical Center Facebook page.

The 99th MDG hosts a 104-bed medical treatment facility with an intensive care unit.

Available services:

• Allergy
• Anesthesia
• Audiology
• Blood bank services
• Cardiology
• Cardiopulmonary lab
• Dermatology
• Emergency services
• Endodontics
• Ear, nose and throat
• Family advocacy
• Family practice
• Gastroenterology
• General dentistry
• General surgery
• Geriatrics
• Health promotions
• Immunizations
• Internal medicine
• Interventional CT scan
• Laboratory
• MRI
• Neurology
• Nuclear medicine
• Nutritional medicine
• Obstetrics/gynecology
• Occupational medicine
• Ophthalmology
• Optometry
• Oral maxillofacial surgery
• Orthopedics
• Pain clinic
• Pastoral care
• Pathology
• Pediatrics
• Periodontics
• Pharmacy
• Physical exams
• Physical therapy
• Plastic surgery
• Podiatry
• Prosthodontics
• Psychiatry
• Psychology
• Public health
• Pulmonology
• Radiology
• Same day surgery
• Social work
• Substance abuse
• Ultrasound and urology