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Army
MARVIN LEATH VISITORS CENTER
T.J. Mills Boulevard
Building 69012
Fort Hood, TX 76544
254-287-9909
312-737-9909
Contact information for key programs and services at this installation.
When you arrive at your new installation, you’ll need to follow installation-specific procedures. Each installation and service handles in-processing differently. Here, you can find installation-specific guidelines and a list of documents to bring with you when checking- in. Reach out to the contacts provided if you have specific questions.
Fort Hood ID Cards Facility/DEERS/ID Cards Office Building 130
The Fort Hood ID Cards Facility supports 175 counties in the Central Texas area for enrollment/update of DEERS and issues Next Generation USID Cards to assign active-duty dependents, retirees, 100% disabled veterans and their family members. Common Access Cards will be issued to all DOW/DA civilians and government contractor employees and assigned active-duty units under 1st Army and Division West. Online appointments can be made at https://idco.dmdc.osd.mil/idco/, Contact management for extreme cases. Family members, retirees, and disabled veterans must make their appointments within 90 days of expiration to replace their ID cards. Remember this is not for the initial ID cards but only for replacing the old cards.
Initial retirements, separating from the military and extension updates must bring in their DD Form 214’s service page to DEERs to out-process in DEERs. Initial Medicare Part A and Part B recipients are advised to ensure that they have gotten their Medicare card A + B before they schedule their ID card appointments a week prior to the expiration date on their card. Ensure that you contact the Social Security Administration to apply for your Medicare card 4 to 6 months prior to when your military ID card expires. You must have your Medicare card before you come in for your ID card appointment. If you are not sure, it is recommended that you contact the ID Cards Facility at 254-287-5670 to get further guidance on when you should schedule your appointment. It is recommended that you use Google Chrome or Microsoft Edge Browsers to make your appointment.
To make an appointment, follow these instructions:
From a desktop computer, type in “IDCO” in the address line of your browser, and the rest of the website will populate in the address line as https://idco.dmdc.osd.mil/idco/.
Click the continue button in the ID Card Office Locator and Appointments; it would be in the first box on the left, however, if using a cell phone, it would be located at the top of the selection boxes.
On the next pop-up window, “Skip the Line and Request Online” select “CONTINUE TO ID CARD OFFICE LOCATOR”.
From a cell phone, once on the application the box from the top of your page is the Make Appointment request box, press “Continue”. Click “Continue” to ID Card Office Locator. The next page have TABs at the top, chose the Tab “Alternate Search.” If you turn the cell phone into Landscape mode; left to right, not vertically, you will see more of your page. Next you would click the “Search by Site Name or Site ID” radio button. You would scroll your page upward and on the line under the Site Name or ID, you would Type the site ID number of “101420” for Dependent IDs, Retiree’s, and DAV’s. For CAC card users, DA Civilians, Contractors and Assigned Active-duty members under the 1st Army and Division West Command. Remember, Dependents do not get CAC Cards, they would get a “Dependent USID card”. CAC cards have a metal chip on them.
Next after you type in the Site ID number you click on the “Search button”. You follow these instruction for both Site ID numbers.
The page will show “Bldg. 130 Only for Dep/Retirees/DAV (No CACs)” for the 101420 Site ID number.
For the 175737 Site ID number it will show “Bldg. 130 Only CAC CARDS (NO DEPENDENT/RET/DAV ALLOWED”.
Click the “Select button.”
Click the next button that says, “Schedule an Appoint” On the next page, select a date on the month calendar that has “AVAILABLE APPOINTMENTS” to schedule an appointment. Ensure you click on the forward or back button to change to the applied calendar month that you would like an appointment.
Once you select a date, you will scroll the page down and select the time that is available.
On the next screen, input your information and save.
Print out your confirmation when you see it populate.
Authorized active-duty units under Division West, DOW/DA civilians and contractors must make their appointments within 90 days of expiration by selecting the “Bldg. 130 Only CAC CARDS (NO DEPENDENT/RET/DAV ALLOWED” BUILDING 130 Legends Way and T.J. Blvd., Fort Hood, TX 76544 link. Then follow the steps as outlined above.
The new location for the Fort Hood ID Card Facility is on the corner of T.J. Mills and Legend’s Way. The ID Card Facility Building 130 is on the next block over from the AAFES’s gas station and Shoppette. The sponsor must be present for all transactions while the dependent is receiving an ID card, or the dependent must have a DD Form 1172-2 verified by a Verified Official from a DEERS/ID Cards Facility, or a notarized DD Form 1172-2 or a valid general or special power of attorney to receive service without the sponsor. Also, active duty can go to the ID Card Office Online website at https://idco.dmdc.osd.mil/idco/ and select the Family ID Cards tabs to print out a digitally signed DD Form 1172-2 that can be accepted for dependent ID card requests and housing verification. For detailed instructions, we recommend and advise contacting our office at the following number: 254-287-5670.
Two forms of state or federal issued IDs are required for customers 18 years and older; one must be a valid state or federal photo ID, and the secondary ID can be a Social Security Card, birth certificate, or a valid voter’s registration card. The state or federal photo ID cannot be expired. All names on the IDs presented for validation must match the names in DEERS. All documents, i.e. Marriage Certificates, Divorce Decrees’ must be original signed by a Judge and certified by the courts with a file number. All documents must be in English or have documents translated by Military OneSource or by an official U.S.-recognized translation agency. Finally, the sponsor must accompany all dependents to get their ID cards, or the dependent must have a power of attorney in lieu of the sponsor not being present.
Hours of Operation: Monday through Friday: 8 a.m. to 11:30 a.m. and 1 p.m. to 3:30 p.m. Closed on all weekends and federal holidays
Welcome to Fort Hood, Texas!
The Fort Hood Installation Reception Center is a 24-hour operation providing reception and in-processing services for incoming Soldiers and Families at Fort Hood, Texas. We conduct customer service for all soldiers reporting to III Armored Corps, 1st Cavalry Division, 1st Army Division, 3d Cavalry Regiment, U.S. Army Garrison, 13th Sustainment Command, 1 Medical Brigade, 11th Corps Signal Brigade, 36th Engineer Brigade, 89th Military Police Brigade, 504th Military Intelligence Brigade, 3 Security Force Assistance Brigade, 48 Air Defense Artillery Brigade, U.S. Army Operational Test Command, and the Carl R. Darnall Army Medical Center.
Fort Hood Check-In Procedures
As you arrive to Fort Hood, all soldiers will in-process the Fort Hood Installation Reception Center located at Building 16008, 42 Street, Fort Hood, Texas 76544. The Reception Center operates 24/7 daily. For new arrivals to reach the Reception Process Control Station, please enter post through Bernie Beck Gate and follow T.J. Mills Blvd. until you reach Old Ironsides Ave. Turn right on Old Ironsides Ave. and then turn right again on 42nd Street. The reception area is located on the right. Parking is on the left.
Privately Owned Firearms
All personnel arriving to Fort Hood in possession of a privately owned firearm must register their POF in person at the Marvin Leath Visitor Welcome Center BEFORE attempting to access post. This applies to all Soldiers who will live on the installation, will possess, transport, or carry a firearm on the installation. The welcome center is open 7 days a week from 0500-2100. You may complete registration at the Main Gate afterhours.
For more detailed information, visit the Fort Hood Firearms Registration and FAQs page.
After completing registration, you can store your weapons in the IRC Arms Room. You will need to sign a memorandum of stating the weapon type, serial number and registration date. To remove your weapons stored at the Fort Hood IRC Arms Room you will need a memorandum from your unit commander stating authorization to transport weapons to the gaining unit’s arms room. Ask the Reception Cadre for the appropriate memorandum once at the Fort Hood IRC.
What to Expect During In-Processing
Monday through Friday during duty hours (8 a.m. to 5 p.m.), soldiers will wear Operational Camouflage Pattern. Civilian attire is only authorized if signing in outside duty hours. The Army Physical Fitness Uniform is not authorized for wear while reporting.
Required Sign-In Documents
As you are met by Reception Cadre, Soldiers can expect to fill out paperwork, turn in the required documents listed above and be assigned temporary lodging in building 16008 if needed.
Barracks and Lodging
Upon signing in E-1 to E-5 unaccompanied soldiers will be assigned a barracks room at the Reception Barracks. You will be provided clean linens and a pillow. You will also have access to cleaning supplies. You are expected to ensure you room stays clean and prepared for room inspections. Male soldiers are not allowed in the female barracks and female soldiers are not allowed in the male barracks.
E-6 and above soldiers and those with families are encouraged to make temporary living arrangements prior to signing in. You may contact the housing office to be put on the waitlist for on-post housing if need be. Below is the housing office phone number and hotels on-post:
IAW USAFCFS Regulation 190 — Personnel residing on Fort Hood who possess a firearm will register the weapon with the Provost Marshall at Building 23020, 58th Street. Firearms kept in IHG Army Hotels on Fort Hood will be unloaded and stored in separate from ammunition, under locks when unattended. A copy of the registration must be provided to the Front Desk for their files.
Transportation
If you are arriving via Killeen-Fort Hood Regional Airport, the 13th Expeditionary Support Command will provide transportation 24/7. If 13th ESC is unavailable at the terminal, soldiers can either call the 13th ESC Operations Center at 254-287-8800 to request transportation or coordinate for local taxi service and request reimbursement during the Day 2-Finance Brief.
Permissive Temporary Duty
The Fort Hood Installation Reception Center will NOT authorize PTDY upon arrival. We recommend you have your losing unit authorize PTDY before arriving to Fort Hood. Soldiers must report when their leave is complete. If the soldier wishes to take PTDY after their report date it will need to be requested through your gaining unit on Fort Hood.
Leaves and Passes
You have a 150-mile travel radius from Fort Hood. The Fort Hood Installation Reception Center Commander will only approve leave by exception, including emergency leave and extenuating circumstances. All other leave and passes will need to be submitted through your gaining unit after leaving Reception.
Housing Services Office — If after 14 days you have not found off-post housing or are on the housing waitlist you are eligible to receive a memorandum (located in the Reception Welcome Packet pg. 7) from the Housing Office to adjust the hotel rate to your Basic Allowance for Housing appropriate for your rank. The housing office is in Building #18015.
Mail
Prior to departing their losing installation, we recommend that soldiers place a hold on their personal mail until they arrive at their gaining unit. Once you arrive to your gaining unit and are issued a new mail address, the hold will be lifted and mail from your previous duty station will be rerouted to you. If you are living in the IRC barracks during in-processing DO NOT SEND MAIL to the IRC barracks. You will not receive it, and it will be returned to sender.
Soldier Recovery Unit
Soldiers coming to SRU will report to Fort Hood IRC with orders and leave form if required. From there, soldiers will conduct the rest of in-processing at SRU.
Helpful Phone Numbers
If you have any questions, please contact the Fort Hood Installation Reception Center Staff Duty Desk at 254-368-1768 or email us at usarmy.hood.iii-corps.list.irc-fort-hood@army.mil. Welcome!
Airport Information
All information regarding flying with American Airlines — including baggage status, baggage fees and information, status of your flight, create flight status notification, traveling with pets, travel restrictions, and travel updates — can be found on the American Airlines website.
Passengers can fly to any destination worldwide from the Killeen-Fort Hood Regional Airport. Currently, there is one airline carriers servicing KFHRA – American’s hub is Dallas-Fort Worth Airport.
For domestic flights, passengers need to arrive at the Airport 1.5 hours prior to their departure time. For international flights, passengers need to arrive at the airport two hours prior to departure time.
Killeen Bus Station
200 E Avenue CKilleen, TX 76541
Monday-Sunday 8:30 a.m. - 3:30 p.m.
800-231-2222
Taxi
There are many taxi/cab companies in the Killeen-Fort Hood area. Contact information is maintained at the Welcome Desk at the airport.