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United States Army
MARVIN LEATH VISITORS CENTER
Battalion Avenue & T.J. Mills Boulevard
Fort Hood, TX 76544
When you arrive at your new installation, you’ll need to follow installation-specific procedures. Each installation and service handles in-processing differently. Here, you can find installation-specific guidelines and a list of documents to bring with you when checking- in. Reach out to the contacts provided if you have specific questions.
Copeland Soldiers Service Center DEERS/ID Cards Office: Supports 175 counties for Enrollment/Update of DEERS and issues CAC/ID Cards to all Family Members, DA Civilians, Retirees and Contractors. Online Appointments can be made at https://rapids-appointments.dmdc.osd.mil/. The sponsor must be present for all transactions or dependent must have a verified DD Form 1172-2 or a valid general or special power of attorney. Two forms of state or federal issued IDs are required for 18 years and older; one must be a valid photo ID. Neither can be expired. All documents must be original copy or certify copy with file number. All documents must be in English. Hours of Operation: Monday - Friday: 7:45 a.m. to 3:15 p.m. Closed on all Weekends and Federal Holidays. Office Number: 254-287-2518.
1. Upon arrival to Fort Hood, all Soldiers will sign in at the front desk of the Copeland Soldier Service Center (CSSC, Building 18010) located on the corner of TJ Mills Boulevard and Battalion Avenue. The Copeland Center is open 24 hours daily. Soldiers will turn in one (1) copy of the order assigning the individual to Fort Hood, and the Medical and Dental Record. The individual will be signed in off leave. If reporting in on Monday, Tuesday, Wednesday or Friday between the hours of 0600 to 1700 or Thursday between the hours of 0600 to 1500 you must be in duty uniform (ACU, DCU, Class A or Class B).
If you have Permissive TDY (PTDY), check in at the CSSC Front Desk to have your DA Form 31 stamped by CSSC, drop off a copy of your paperwork and pass along contact information prior to reporting to Housing. Housing is located in the CSSC on the second floor (Room B209) and their operating hours are 0730-1530 Monday-Friday. They close daily for lunch from 1130-1230. The Housing Office phone number is (254) 287-4212.
2. ALL Soldiers will report to the Ft Hood CSSC, Bldg 18010 Front Desk. At this time, Soldiers will be provided an In-processing Schedule, with the exception of Soldiers assigned to the following commands listed below:
After reporting in, Soldiers in the rank of colonel, lieutenant colonel, CW5, sergeant major and master sergeant (P) will be directed to the Office Personnel Management Division (OPMD) located in III Corps Headquarters, Building 1001, and Room 126 for further assignment processing.
For all other inquiries concerning in-processing, please contact the Front Desk located in the Copeland Soldier Service Center at commercial: (254) 287-3832 or DSN: 737-3832.
Air -- The Airport offers a variety of services for the airline traveler and the General Aviation community; to include two scheduled airlines and ample parking. Scheduled airlines and ample parking. American Eagle Airline and United Airline offers daily flights to Killeen. Flight times are available on the airport's website. To contact the Killeen-Fort Hood Regional Airport, call 254-501-6100.
Bus -- The Greyhound station at 216 E AVE C is open Monday- Sunday from 6:00 a.m. – 6:00 p.m. Holidays 6:00 a.m. – 6:00 p.m. For ticket information, call 254-634-3843 or 1-800-231-2222.
Taxi -- There are many taxi/cab companies in the Killeen- Fort Hood area. Contact information is maintained at the Welcome Desk at the airport.