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United States Army
Consumer Affairs Financial Assistance Program
Bldg. 36000, Shoemaker Lane
Fort Hood, TX 76544
Resources are available to help you understand and manage your finances, including one-on-one financial counseling to assist you and your family with financial readiness. Services are designed to focus on money management issues throughout your active-duty lifecycle and into retirement. Financial readiness educational opportunities range from basic planning to long-term investing. Check out the information below to see what’s available at your installation.
The Financial Readiness Program is your resource for information on money matters. We can help you better understand financial topics like:
Car Insurance Requirements
The current minimum liability limits are $30,000 for each injured person, up to a total of $60,000 per accident, and $25,000 for property damage per accident. This basic coverage is called 30/60/25 coverage.
Command Financial Specialist Program
Our command program, helps prepare Soldiers and Families to deal with financial situations for deployments as well as the financial realities of day-to-day military life. We provide commanders a mechanism through which financial education, training, counseling, and referral procedures are established in their units to promote sound financial practices, personal integrity, and financial responsibility.
Our objective is to enhance and maintain mission readiness and quality of life by providing Soldiers and their Family members a ready-made program to help achieve personal financial readiness and deployability through the use of sound money management and consumer skills.
Army Emergency Relief (AER)
We play a unique and important role in helping the Army "Take Care of Its Own." Our office provides emergency financial assistance to Soldiers, both active and retired, and their family members during period of valid emergencies.
Approval of an AER loan is based on the need created by an emergency beyond the control of the Soldier. Although each loan application is considered on its own merit, our office should be the last aid station when all other agencies have been unable to assist (Red Cross, Finance, other ACS programs, etc.)
We will consider cases in the following areas:
We are unable to provide assistance for abortions, bad checks, civilian court fees, fines or judgments, bail bonds, liens, legal fees, credit card bills, telephone bills, marriages, divorces, ordinary leaves or vacations, liquidation/consolidation of debts, overdrawn bank accounts/overdrafts, state or federal income taxes.
The Consumer Affairs Office (CAO) offers pre-purchase information and advice, as well as brochures and other literature covering a multitude of consumer topics. The CAO has the most up to date information on scams and schemes, and how to protect yourself and your money. Consumers who need complaint resolution assistance in resolving problems can call for an appointment. Walk-ins will be seen on a space available basis.