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Air Force
Military and Family Readiness Center
ATTN: Air Force Aid Society Officer
Bldg. 220, Douglas Boulevard
Kadena AB Japan 96368-5134
011-81-98-961-3366
315-634-3366
Contact information for key programs and services at this installation.
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
The Air Force Sexual Assault Prevention and Response (SAPR) office promotes military readiness through sexual assault prevention efforts, victim advocacy, and education. A credentialed SAPR Victim Advocate (VA) is available to respond and assist victims/survivors of sexual assault. This line is available 24 hours a day, 7 days a week and may be reached by calling DSN: 315-634-7272 or cell: 098-961-7272.
A trained Domestic Abuse Victim Advocate is available for 24/7 coverage to help those in situations of domestic violence. During duty hours Monday-Friday 7:30 a.m.-4:30 p.m. (non-holidays and non-family days), please call Family Advocacy, Building 90, at DSN: 315-634-0433. For after hours, or during holidays and family days, please call COMM: 070-1428-0987.
For emergency assistance please call the Military Police at 011-81-611-764-475/734-2476 or DSN 315-634-2475/2476.
The Air Force Aid Society can be reached by contacting a representative at the Military and Family Readiness Center (M&FRC). The Air Force Aid Society offers a number of targeted quality of life community programs to help ease some of the stresses affecting Airmen and their families.
Some of the more popular programs are:
Emergency financial assistance can be provided through the Air Force Aid Society (AFAS) to meet unexpected events and needs such as funeral expenses, emergency travel not funded by Command, basic living expenses, vehicle repairs, and other necessary expenses. The majority of AFAS emergency assistance will be provided in the form of an interest free loan, and the member will be responsible for paying the loan back to AFAS over the course of 6 to 12 months (varies by case). To request assistance, register for an account in the AFAS Application Portal website https://portal.afas.org. Note: AFAS Pet Transportation financial assistance is also available for families PCSing to/from OCONUS locations (please select Standard Assist when applying for Pet Assist).
AFAS Registration Steps:
New users must REGISTER first and then SIGN IN to create an application
Registration Eligibility Check:
- Choose from the drop down - "TYPE OF ASSISTANCE" requested
- Select "ELIGIBILITY CRITERIA" that pertains to your Application
- Complete Tabs one through six of the application process (Upload supporting documents at tab five)
- Select "SUBMIT" when tabs one through six are complete
- Monitor your phone and/or email as AFAS may be trying to reach you!
- Allow 24-36 business hours for processing (Sooner if emergency classified as "Urgent" - eviction, shut-off, etc.)
- If approved, an AFAS contract will be e-mailed
- Sign contract and return for release of approved funds
Contact the AFAS Emergency Assistance Department at 703-972-2604 or Toll-Free at 877-246-7650, option 1. Should you have any questions applying through the Application Portal. The Military & Family Readiness Center (M&FRC) is also available (Mon-Fri 0730 - 1630) to assist with AFAS application questions.
Please call the M&FRC at DSN 634-3366 or COMM 098-961-3366.
The Red Cross helps members of the military, veterans and their families prepare for, cope with, and respond to, the challenges of military service. We also support Department of Defense and organizations members authorized services under the Status of Forces Agreement (SOFA) while overseas.
The American Red Cross Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, to assist with time sensitive emergencies like an illness, death, financial need, or information & referrals.
To speak to a Red Cross Emergency Communications Specialist call: 877-272-7337, visit americanredcrossokinawa.org, or download our Hero Care App to learn more.
To volunteer, enroll in life saving classes, or learn more information about other programs and services contact Kadena office during duty hours at telephone: +81 0-98-961-1294/1979 or DSN 315-634-1979/1294 stop by Bldg. 6800. Email: Okinawa@redcross.org