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United States Air Force
Douglas Boulevard, Bldg. 6 (Gate 1)
Okinawa City Japan 96368-5134
Health care and other services for families with special needs are available and accessible to military families across all installations. It’s important to know that programs and service may vary from installation to installation. Make sure you make contact with your health care provider(s) before your move. Also make sure you know how to reach them during and after your move in case of emergencies.
If you anticipate a move to another TRICARE region, learn the steps you should take to make sure your transition is as smooth as possible by visiting Moving. On arrival at the new duty location, you or your sponsor can contact the Beneficiary Counseling and Assistance Coordinator, or BCAC, at the military treatment facility if you have questions or need assistance to obtain authorizations for TRICARE Extended Care Health Option services, if applicable.
All TRICARE regional offices and most military treatment facilities are staffed with beneficiary counseling and assistance coordinators, or BCAC, who can provide help with understanding your health care benefit and guidance on getting the services needed. If you or your family member has more severe needs, contact your TRICARE case manager.
Medicaid provides health coverage for individuals and families with low incomes or have a disability. The department of social services or the department of medical assistance may administer the Medicaid program in your state. Supplemental Security Income, or SSI, is a cash assistance program intended to meet basic needs for disabled adults and children who have limited resources. Families must reapply after moving to a new state.
Many states offer services for children with special health care needs funded by the Maternal and Child Health Services Block Grant, or Title V. State departments of health websites and local health departments can provide information on state health benefits. The Maternal and Child Health Bureau website has more information, including state points of contact.
The Extended Care Health Option provides financial assistance to beneficiaries of active-duty service members who qualify based on specific mental or physical disabilities. The Extended Care Health Option offers an integrated set of services and supplies beyond the basic TRICARE program. Regional contractors in each of the TRICARE regions and overseas administer the program.
The clinics and services available at military treatment facilities vary by location. Before you move, identify the military treatment facility that will serve you, visit its website to learn about the services available and get contact information.
Case management involves a team of health care professionals who help you and your family find solutions to complex health problems. It is important to inform your case manager if you are moving as he or she will connect you with the case manager at your new location.
Contact your installation’s household goods/transportation office for information on special procedures for the transportation of medical equipment.
TRICARE debt collection assistance officers, or DCAO, are assigned to regional offices and military treatment facilities worldwide and can help beneficiaries understand and get assistance with debt collection issues related to TRICARE.
This is a multi-service program designed to ensure families with special medical or educational needs are stationed near facilities, military or civilian, that can meet their special needs. Enrollment into the program is mandatory and failure to reveal potential problems could result in administrative actions.
This program is beneficial to your family and the Air Force. It prevents you from relocating with your family, only to relocate again due to inadequate medical or educational services in the area. It precludes the Air Force from incurring costly expenses unnecessarily. Enrollment in the program will not affect your career adversely nor will it prevent you from advancing professionally.
Family Member Relocation Clearance
The Family Member Relocation Clearance (FMRC) is a mandatory process for all family members traveling overseas with their sponsors and for those sponsors with Q-code identification traveling to a stateside base. This process must be completed in order for your family members to be placed on your Permanent Change of Station (PCS) orders. The checklist should help the process go smoothly. Please keep in mind that this process can take some time, therefore, the sponsor is advised to contact the FMRC coordinator to initiate the clearance within 7 working days of the initial outbound appointment.
It is extremely critical that family members identified with exceptional needs during the AF Form 1466 travel clearance process be reviewed by the Medical Treatment Facility at Kadena AB prior to finalizing approval for travel clearance. This requires close coordination between the losing installation's medical facility and the gaining medical facility at Kadena AB. A reassignment to Kadena when inadequate resources exist to meet the particular needs of the exceptional family member may prove to be a hardship for the sponsor, family members and the U.S. Air Force, occasionally resulting in the Early Return of Dependents or EFMP reassignments.
Medical services on Okinawa are provided by the 18th Medical Group on Kadena AB and U.S. Naval Hospital Okinawa (USNHO) at Camp Lester. Education services for children with special educational needs are provided through Department of Defense Dependents Schools (DoDDS). Medically related services are provided by the Medically Related Services Department at USNHO, Camp Foster. These services include speech, occupational and physical therapies, audiology, developmental pediatrics, child psychiatry/psychology, etc.
Medical or support services in the civilian community on Okinawa are not available to military family members.For additional information, you may also contact the Kadena EFMP-M Office at DSN 315-630-4531.