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Naval Medical Center Portsmouth
620 John Paul Jones Cir
Portsmouth, VA 23708-2197
Contact information for key programs and services at this installation.
Health care services provided by the Defense Department are available to you and your family at your installation. We know that finding the right health care is important, especially in special circumstances such as emergency or during recent move. Here, you’ll find information and options about the services you have regarding healthcare.
The Charette Health Center of Portsmouth (informally known as Portsmouth Naval Medical Center) provides a comprehensive range of emergency, outpatient and inpatient health care services to active-duty Navy and Marine Corps personnel, their families and the many retired military members in the Hampton Roads area. Hampton Roads is part of the TRICARE North Region.
Active-duty personnel may receive dental care at one of the branch dental clinics in the area:
The TRICARE Dental Program is a comprehensive dental plan available to family members of active-duty uniformed services personnel. There are many dentists in the Hampton Roads area who accept TDP. For information about participating dentists or if you have questions, call United Concordia at 800-332-0366 or visit their website.
When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.
There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.
Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.
Filling prescriptions while traveling
You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.
Getting dental care while traveling
Getting dental care while traveling depends on your location and whether you are a service member or family member.
With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.
If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."
For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.
If you use TRICARE Standard or Extra, the Hampton Roads area has many excellent facilities to meet your health care needs. You will find several private hospitals, outpatient treatment facilities, medical practices and specialty clinics.
For more information regarding your choices, call Humana at 800-444-5445, or visit their website.
Charette Health Center
Charette Health Center, Portsmouth (informally known as Portsmouth Naval Medical Center) provides a comprehensive range of emergency, outpatient and inpatient health care services to active-duty Navy and Marine Corps personnel, their families and the many retired military members in the Hampton Roads area.
Hampton Roads health clinics
There are seven branch health clinics and three TRICARE Prime clinics in the Hampton Roads region to meet the medical needs of service members and their families. Personnel should contact the health care facility nearest them to obtain information on the availability of services.
Newly reporting active-duty members must check into the Medical Records office for a medical record screening and Composite Health Care System computer entry.
All appointments are made through the TRICARE central phone number at 866-645-4584.
Medical care services are offered on a priority basis. The first priority of care is to active-duty military. The second priority is to family members of active duty, with retired military and family members of retired military following in the eligibility chain.
Charette Medical Center, Portsmouth has the only military emergency room in Southside Hampton Roads. Branch health clinics are not equipped to handle life-threatening emergencies. All life-threatening emergencies should be taken to the Charette Health Care Center, Portsmouth or the nearest civilian facility. On the peninsula side of Hampton Roads, go to the nearest civilian hospital.
Active-duty personnel need to remember that they must use military care facilities. If an emergency does arise and an active-duty person must use a civilian hospital, TRICARE must be notified at once -- or insurance coverage is not assured.
Active-duty personnel receive dental care at one of the branch dental clinics in the area:
The TRICARE Dental Program is a comprehensive dental plan available to family members of active-duty uniformed services personnel. There are many dentists in the Hampton Roads area who accept TDP. For information about participating dentists or if you have other questions, call United Concordia at800-866-0366, or visit their website.
Civilian health care
For more information regarding your choices, call Humana at 800-444-5445.