Naval Station Norfolk  Health

• Naval Medical Center Portsmouth -- 757-953-5000
• Branch Medical Clinic Sewells Point -- 757-953-9000
• Naval Base Branch Dental Clinic -- 757-953-8635

The Charette Health Center of Portsmouth (informally known as Portsmouth Naval Medical Center) provides a comprehensive range of emergency, outpatient and inpatient health care services to active-duty Navy and Marine Corps personnel, their families and the many retired military members in the Hampton Roads area. Hampton Roads is part of the TRICARE North Region.

Active duty

Active-duty personnel may receive dental care at one of the branch dental clinics in the area:

• Naval Dental Clinic Norfolk -- 757-953-8635
• Branch Dental Clinic, Boone Health Clinic Little Creek -- 757-953-8334
• Branch Dental Clinic, Health Clinic Naval Shipyard Norfolk -- 757-953-6509
• Branch Dental Clinic, Health Clinic Naval Air Station Oceana -- 757-953-3917
• Branch Dental Clinic, Health Clinic Yorktown -- 757-953-8454
• Branch Dental Clinic, Naval Medical Portsmouth -- 757-953-2711

Family members

The TRICARE Dental Program is a comprehensive dental plan available to family members of active-duty uniformed services personnel. There are many dentists in the Hampton Roads area who accept TDP. For information about participating dentists or if you have questions, call United Concordia at 800-332-0366 or visit their website.

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.

If you use TRICARE Standard or Extra, the Hampton Roads area has many excellent facilities to meet your health care needs. You will find several private hospitals, outpatient treatment facilities, medical practices and specialty clinics.

For more information regarding your choices, call Humana at 800-444-5445, or visit their website.

Charette Health Center

Charette Health Center, Portsmouth (informally known as Portsmouth Naval Medical Center) provides a comprehensive range of emergency, outpatient and inpatient health care services to active-duty Navy and Marine Corps personnel, their families and the many retired military members in the Hampton Roads area.

Hampton Roads health clinics

There are seven branch health clinics and three TRICARE Prime clinics in the Hampton Roads region to meet the medical needs of service members and their families. Personnel should contact the health care facility nearest them to obtain information on the availability of services.  

• Branch Health Clinic, Naval Air Station Oceana -- 866-645-4584
• Branch Health Clinic, Dam Neck Annex -- 757-953-9915 
• Adm. Joel T. Boone Branch Health Clinic, Naval Air Base Little Creek -- 757-953-8351 
• Sewells Point Branch Health Clinic, Norfolk Naval Base -- 757-953-9000 
• Branch Health Clinic, Norfolk Naval Shipyard -- 757-953-6500
• Branch Health Clinic, Yorktown Naval Weapons Station -- 757-953-8454 
• TRICARE Prime clinic, Chesapeake -- 757-953-6366
• TRICARE Prime clinic, Virginia Beach -- 757-953-6708

Medical records

Newly reporting active-duty members must check into the Medical Records office for a medical record screening and Composite Health Care System computer entry.

Appointments

All appointments are made through the TRICARE central phone number at 866-645-4584.

Eligibility

Medical care services are offered on a priority basis. The first priority of care is to active-duty military. The second priority is to family members of active duty, with retired military and family members of retired military following in the eligibility chain.

Emergency care

Charette Medical Center, Portsmouth has the only military emergency room in Southside Hampton Roads. Branch health clinics are not equipped to handle life-threatening emergencies. All life-threatening emergencies should be taken to the Charette Health Care Center, Portsmouth or the nearest civilian facility. On the peninsula side of Hampton Roads, go to the nearest civilian hospital.

Active-duty personnel need to remember that they must use military care facilities. If an emergency does arise and an active-duty person must use a civilian hospital, TRICARE must be notified at once -- or insurance coverage is not assured.

Dental care

Active-duty personnel receive dental care at one of the branch dental clinics in the area:

• Naval Dental Clinic, Norfolk -- 757-953-8535
• Branch Dental Clinic, Boone Health Clinic Little Creek -- 757-953-8334
• Branch Dental Clinic, Health Clinic Naval Shipyard Norfolk -- 757-953-6509
• Branch Dental Clinic, Health Clinic NAS Oceana -- 757-953-3917
• Branch Dental Clinic, Health Clinic Yorktown -- 757-953-8454

The TRICARE Dental Program is a comprehensive dental plan available to family members of active-duty uniformed services personnel. There are many dentists in the Hampton Roads area who accept TDP. For information about participating dentists or if you have other questions, call United Concordia at
800-866-0366, or visit their website.

Civilian health care

If you use TRICARE Standard or Extra, the Hampton Roads area has many excellent facilities to meet your health care needs. You will find several private hospitals, outpatient treatment facilities, medical practices and specialty clinics.

For more information regarding your choices, call Humana at 800-444-5445.