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Navy
Naval Medical Center Portsmouth
620 John Paul Jones Cir
Portsmouth, VA 23708-2197
757-953-5000
Information
757-953-2600
Customer Service
757-953-5008
OOD
757-953-5002
Patient Information
312-377-5000
757-953-1365
ER
Contact information for key programs and services at this installation.
Health care services provided by the Defense Department are available to you and your family at your installation. We know that finding the right health care is important, especially in special circumstances such as emergency or during recent move. Here, you’ll find information and options about the services you have regarding healthcare.
Naval Medical Center (NMC) Portsmouth provides healthcare services to active duty, reserve, families and retirees in the Hampton Roads area. Hampton Roads is part of the TRICARE North Region and there are seven branch health clinics (BHC) and three TRICARE Prime Clinics distributed throughout the area.
Active duty
Active-duty personnel may receive dental care at one of the branch dental clinics in the area:
Naval Medica Center Portsmouth (NMCP): 757-953-2711
NMCP Oral Surgery: 757-953-2730
Dam Neck Annex: 757-953-9854/9855
JEB-Little Creek: 757-953-8334/8335
Naval Weapons Station Yorktown: 757-953-8417
Norfolk Naval Shipyard Dental: 757-953-6509
Family members
The TRICARE Dental Program is a comprehensive dental plan available to family members of active-duty uniformed services personnel. There are many dentists in the Hampton Roads area who accept TDP. For information about participating dentists or if you have questions, call United Concordia at 800-332-0366 or visit their website.
When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.
There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.
Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.
Filling prescriptions while traveling
You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.
Getting dental care while traveling
Getting dental care while traveling depends on your location and whether you are a service member or family member.
With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.
If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."
For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.
If you use TRICARE Select, the Hampton Roads area has many excellent facilities to meet your health care needs. You will find several private hospitals, outpatient treatment facilities, medical practices and specialty clinics.
For more information regarding your choices, visit the Humana Military website for Tricare East, or call at 800-444-5445.
Naval Medical Center Portsmouth (NMCP) Health Services
NMCP provides healthcare to active duty, reserve, families and retirees in the Hampton Roads area. This includes the cities of Norfolk, Virginia Beach, Portsmouth, Chesapeake, Suffolk, Hampton, and Newport News. There are three Tricare Prime Clinics (TPC) and seven Branch Health Clinics (BHC) distributed throughout the area.
Tricare Prime Clinics
Branch Health Clinics
Medical records
Newly reporting active-duty members must check into the Medical Records office for a medical record screening and Composite Health Care System computer entry.
Appointments
All appointments are made through the Hampton Roads Appointment Center: 866-645-4584
Eligibility
Medical care services are offered on a priority basis. The first priority of care is to active-duty military. The second priority is to family members of active duty, with retired military and family members of retired military following in the eligibility chain.
Emergency care
NMCP has the only military emergency room in Southside Hampton Roads. On the peninsula side of Hampton Roads, patients should go to the nearest civilian hospital. Branch Health Clinics are not equipped to handle life-threatening emergencies.
The Emergency Department at NMCP offers comprehensive care to all active duty and TRICARE beneficiaries in the Hampton Roads region. They are equipped to handle a wide variety of medical conditions, from minor ailments and injuries to serious illness and life threatening accidents.
Active-duty personnel must use military care facilities. If active-duty persons use a civilian hospital, they should notify TRICARE at once or insurance coverage may not be assured.
Dental care
The TRICARE Dental Program is a comprehensive dental plan available to family members of active-duty uniformed services personnel. There are many dentists in the Hampton Roads area who accept TDP. For information about participating dentists, or if you have other questions, contact United Concordia at 800-866-0366, or visit their website.
Civilian health care
Release 2024.03.06.1