Check-in Procedures

If you reach Nellis Air Force Base after duty hours, go directly to the 24-hour arrival point in the Lodging Office to sign in. If you arrive during normal duty hours, go directly to your unit.

All newly-arrived active duty members are required to in-process the base through their Commanders Support Staff (CSS) or with Customer Support in the Military Personnel Flight (MPF); they will assist with scheduling the Newcomers Orientation (Right Start). The hours of operations for the MPF are Monday through Friday 8:00 a.m. to 3:00 p.m. If your unit does not have a CSS, please contact Customer Support at COMM: 702-652-1628 or DSN: 312-682-1628.

All newly-arrived active duty members are required to in-process with Finance using the following link; Nellis Air Force Base Units 99 CPTS (af.mil) and clicking on the "Chat with us" at the bottom of the screen. This will ensure that the member has been gained to Nellis AFB, travel vouchers are processed and their pay (e.g. BAH) and leave are correct. The “Chat with us” Customer Service hours are Monday through Thursday from 8:30 a.m. to 1:30 p.m.

Remember, if you want to use the Permissive House Hunting benefit, you must sign in first. Your unit is the granting authority for the benefit.

1. At LEAST 10 copies of your orders
2. Birth certificates (or certified copy)
3. Marriage certificate
4. Copy of advance travel pay or allowances paperwork
5. All moving paperwork including: inventory, Traffic Management Office information, self-procured move paperwork and all receipts associated with moving
6. Employment records or resume of civilian family members
7. Medical/dental records from your previous duty station - entire family
8. Immunization records for all children and all active-duty members
9. School records/transcripts for children and adults
10. Pet medical and immunization records
11. RECOMMENDATION: Letters of credit from utilities companies (telephone, electric, water, etc., may result in waiver for deposits

It is important to make temporary lodging reservations early. You may contact Nellis Air Force Base Lodging at 702-652-2711 or DSN 312-682-2711.

Contact either your current Military and Family Readiness Center or the Nellis AFB Military and Family Readiness Center at 702-652-3327 for relocation or sponsorship program information.

Make sure to keep all receipts - food, gas, lodging, pet expenses, etc., while in transit. Some receipts may be needed when you file your travel voucher upon your arrival. Some receipts may be needed when you file your taxes next year.

Air Force permanent party personnel - Contact your unit commander's support staff for a sponsor. Sponsorship is mandatory for all personnel below the grade of colonel. If you still do not receive a sponsor, contact the Nellis Air Force Base Military and Family Readiness Center for assistance at 702-652-3327 or DSN 312-682-3327.

For more information on sponsorship program, see link below: 

• https://www.militaryonesource.mil/resources/millife-guides/military-sponsorship/

Air Force permanent party spouse - Your military spouse may ask his/her sponsor to get a sponsor for you.

Sister service members/spouses, permanent party - Your unit may appoint a sponsor for you and/or send you a sponsor/welcome package. If not, contact the Nellis AFB Military and Family Readiness Center for a welcome package

Department of Defense civilians - Contact your selecting official or Civilian personnel office for a sponsor. Sponsorship is mandatory for all personnel below the grade of colonel or civilian equivalent. If you still do not receive a sponsor, contact the Nellis AFB Military and Family Readiness Center for assistance.

If you get married before you PCS you must inform your commander and follow the procedures exactly as directed. The military will not pay for travel and housing of your spouse if you do not follow the proper procedures. Your spouse and dependents must be registered in DEERS through Customer Service in the Military Personnel Flight. 702-652-5212.

If you have not been contacted by a sponsor within 45 days of your estimated arrival date with a dorm room assignment, please contact Nellis Air Force Base Dorm Management at 702-652-4974 to start the process to ensure you will have a dorm room assigned upon your arrival to Nellis AFB.