Contact information for key programs and services at this installation.
When you arrive at your new installation, you’ll need to follow installation-specific procedures. Each installation and service handles in-processing differently. Here, you can find installation-specific guidelines and a list of documents to bring with you when checking- in. Reach out to the contacts provided if you have specific questions.
Most Soldiers and Families arriving in Germany on Permanent Change of Station (PCS) orders will fly in to the Ramstein Army Reception Center (RARC) via Air Mobility Command's (AMC) Military chartered airlift ‘The Patriot Express’. Flights depart from the Baltimore/Washington International Airport AMC Terminal and arrive at Ramstein Air Base, Germany. The RARC staff will be available to guide all newly arrived personnel and accompanying Family Members through the reception process.
If you are a Soldier and are scheduled to fly into Frankfurt International Airport (FRA) instead of Ramstein Air Base, contact your travel office immediately to change your flight to a Patriot Express flight, unless an Exception to Policy (ETP) has been authorized. Not only is it a United States Army Europe policy that Soldiers do not fly into FRA during a permanent change of station move, but there is no support nor oversight at FRA to track your arrival. If you have an ETP and must fly into FRA, please ensure your Sponsor is notified of your itinerary and pickup is arranged. Personnel arriving through a FRA flight or by motor vehicle must report to the appropriate Military Personnel Division (MPD) on the next business day to obtain in-processing instructions.
Upon arrival, Soldiers with orders to the Baumholder Military Community (BMC) will travel from the RARC on the Sponsorship bus to the Lagerhof Hotel on Smith Barracks, where the units’ sponsors will greet the incoming Soldiers and their Family members. Unaccompanied Soldiers in the ranks of PVT through SSG are brought to the barracks, or to ‘transient’ quarters. This is considered the arrival day (A-Day).
On the day after arrival (A+1), newly arrived personnel in-process their unit and prepare to in-process their respective installation. On day two (A+2), newcomers report to the In-processing Training Center (ITC) within the Central Processing Facility (CPF) to receive certain in-briefs and their in-processing checklist. Soldiers will receive instructions for attending scheduled virtual in-processing training and for completing the installation checklist.
The CPF in-person ITC briefings consist of:
Virtual in-processing training includes the following briefings:
Moving overseas can be challenging, and maintaining control of important documents is essential. Be mindful and never ship these documents in unaccompanied baggage, household goods, or through the mail. See below list of suggested “hand-carry only” items:
-Permanent Change of Station (PCS) and Family Travel Orders (at least 5 copies)
-Military Identification Cards
-Medical, Dental and Immunization Records for Service Members and Family Members
-Brand New - Passports (No Fee and Tourist) for Service Members and Family Members
-Transportation/Household Goods/Unaccompanied Baggage/Vehicle Shipment Documentation
-Current Leave and Earnings Statement
-Marriage Certificates
-Birth Certificates of all Service Members and Family Members
-Pet Records
-Insurance Policies, Policy Numbers, Types of Insurance and Business Addresses
-Previous Discharge Papers (DD Form 214)
-Divorce and Annulment Papers
-Social Security Cards for Service Members and Family Members
-Citizenship/Naturalization Papers
-Property Deeds, Automobile Titles and Registrations
-Brand New-Wills
-School Education Records, and copies of Individualized Education Programs (IEPS)
-Savings/Checking Account Books, Stock Certifications, Statements of Savings Bonds
-Employment Records (Electronic Resumes, Letters of Recommendation, College Transcripts)
-State and Federal Taxes
-Brand New-Power of Attorneys
-Death Certificates
-Brand New - Driver License
Temporary Lodging
Work with your Sponsor to make temporary lodging reservations early, ensuring the availability of accommodations upon arrival. For the Kaiserslautern area, call the Ramstein Inn’s Central Reservation line at (Commercial) 011-49-6371-45-4920 or DSN 314-480-4920. Lodging facilities are located on Ramstein AFB, on post near the Landstuhl Army Medical Center, and on Vogelweh. For the Baumholder area, call The Lagerhof Inn at (Commercial) 011-49-0611-143-531-2900 or DSN 341-531-2900. Ask your Sponsor for help if you need assistance in finding off-post lodging, as the garrison covers a very large footprint and your Sponsor is very well equipped to provide assistance with selecting an appropriate facility.
Command Sponsorship
Concurrent travel orders allow your Family Members to travel with you to Germany. To obtain concurrent travel, your Family must be granted Command Sponsorship before you move. A request for Command Sponsorship includes having your Family Members screened by the Exceptional Family Member Program through your current installation hospital or medical clinic. A Department of the Army Form 5888 must be completed and processed before Command Sponsorship is approved. EFMP screenings are mandatory for all military Family Members before a Permanent Change of Station move. The installation EFMP Manager is the point of contact for assistance with the DA Form 5888. Without Command Sponsorship, personnel will not be granted Overseas Housing Allowance with dependents, and Family Members will not be eligible to use the Post Exchange, Commissary, schools, and medical care (except for emergency services). Requesting Command Sponsorship after your arrival in Germany may be difficult. The Service Member’s unit or S-1 is the point of contact for Command Sponsorship.
If you get married during your PCS move, you must inform the commander of your gaining unit to initiate Command Sponsorship. The Military will not pay for travel or housing for your Spouse if proper procedures are not followed. Please note this is essential due to the importance of Command Sponsorship.
Concurrent travel orders allow your Family Members to travel with you to Germany. To obtain concurrent travel, your Family must be granted Command Sponsorship before you move. A request for Command Sponsorship includes having your Family Members screened by the Exceptional Family Member Program (EFMP) through your current installation hospital or medical clinic. A Department of the Army Form 5888 must be completed and processed before Command Sponsorship is approved. EFMP screenings are mandatory for all military Family Members before a Permanent Change of Station move. The installation EFMP Manager is the point of contact for assistance with the DA Form 5888.
Concurrent travel is valid for 30 days after the Soldier’s arrival in the overseas command, IAW AR 55-46, para. 2-12c. Soldiers must request deferred travel with their losing installation if Family Members cannot travel. If approved, Soldiers must contact the Reassignments section to receive a 4001 worksheet and initiate a request for the Family Member Travel Authorization. Making travel arrangements without the Travel Authorization is not advised. The authorization cannot be backdated, which may cause a financial hardship.
Deferred travel is valid between 31 and 140 days after the Soldier’s arrival to their command. Travel Authorizations for Family Members who do not travel within that timeframe will be terminated. Soldiers must then request Command Sponsorship through his/her current unit.
Without Command Sponsorship, personnel will not be granted Overseas Housing Allowance (OHA) with dependents, and Family Members will not be eligible to use the Post Exchange, Commissary, schools, and military medical facilities (excepting emergency services). Requesting Command Sponsorship after your arrival in Germany may be difficult.The Service Member’s unit or S-1 is the point of contact for Command Sponsorship.
In addition to hand carrying important documents, remember to pack the appropriate duty uniforms and accessories. Create yourself - PCS List and make sure everything updated and currents on all of your documents.
Release 2024.03.06.1