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United States Air Force
General Delivery Office
Building 10437, Elmendorf Post Office
10435 Kuter Ave
JBER, AK 99506
JBER, adjacent to Anchorage, Alaska, is a high cost area.
The Cost-of-Living Allowance, or COLA, is paid to Service Members to partially offset high costs when stationed overseas (including Alaska and Hawaii). COLA helps maintain purchasing power so you can purchase about the same goods and services overseas as in CONUS. It does not reimburse expenses, but is designed to offset higher overseas prices of goods and services. It does not compensate for remoteness, hardship, or non-availability of goods and services.
Overseas COLA Calculator: https://www.defensetravel.dod.mil/site/colaCalc.cfm
The Joint Base Elmendorf-Richardson Installation Commander has declared a Public Health Emergency, and directed Health Protection Condition (HPCON) to CHARLIE effective immediately and for the foreseeable future. HPCON CHARLIE is defined as an elevated risk of sustained community transmission. The state of Alaska currently reports a total of 32 confirmed cases.
The installation's top priority is preservation of force and mission while we work to protect the health, safety and welfare of our community. In order to achieve this, the Installation Commander has directed:
- Mission-Essential Personnel Reporting Only--contact your unit chain of command to determine your status and work requirements
- Stop Movement on the Installation--limited to mission essential travel only*
- Suspension of Trusted Travel Program; Closure of Government Hill Gate, and Post Road Gate closed to private auto traffic; Arctic Valley Gate closed on weekends; Richardson VCC closed--expect potential curtailments and closures
- Further reduction of garrison and tenant services
- Commissary and AAFES resources will remain available with current mitigating efforts in place
- CDCs will remain open for currently enrolled children but limited to on-duty mission essential members that are mil to mil, single military and CDC employees. Currently enrolled children with extenuating circumstance need to contact their CDC Director.
*Mission essential travel means remaining at home except to leave for work in critical jobs as prescribed by unit chains of command; to buy groceries or other important goods; to receive or provide health care; to drop off or pick up children from care; and to get fresh air while observing 6-foot social distancing between non-family members. Individuals are also encouraged to practice recommended personal and environmental hygiene, including regular hand washing.
If you are driving to Alaska, and/or crossing the Canadian border at any point, PASSPORTS are REQUIRED for all ACTIVE DUTY and family members of age 16 and above. Official government-issued passports are authorized. Apply at the local Military Personnel Office.
***Mission essential travel means remaining at home except to leave for work in critical jobs as prescribed by unit chains of command; to buy groceries or other important goods; to receive or provide health care; to drop off or pick up children from care; and to get fresh air while observing 6-foot social distancing between non-family members. Individuals are also encouraged to practice recommended personal and environmental hygiene, including regular hand washing.
If you are on assignment with the U.S. Army:
If you have not been contacted by your sponsor, please call 907-384-9341, DSN 317-384-9341. If you are not being met by your sponsor, report to the Welcome Center, Bldg. 600, In/Out Processing, Room 103. If arriving after 1600 hours or weekends, report to the Replacement Center, Bldg 649.The Welcome Center is open from 7 a.m. to 5 p.m. Monday through Friday for in-processing. After 5 p.m., a Staff Duty is available to sign you in off leave only and to contact your unit for a sponsor. Soldiers arriving in Alaska from Oct. 1 to May 1 must arrive with their Gortex jacket, trousers and gloves due to possible extreme frigid temperatures.
If you are on assignment with the U.S. Air Force:
If you have not been contacted by your sponsor, please call your incoming unit CSS for assistance. Upon arrival to the base, you must in-process no later than the next duty day with your unit CSS to ensure you are GAINED to JBER, and be scheduled into Inprocessing.
The mission at Joint Base Elmendorf-Richardson is to support and defend U.S. interests in the Pacific and around the world by providing units capable of worldwide air power projection and to meet Pacific Command's theater staging and throughput requirements.
JBER also provides early entry battle command capability and acts as the Joint Force Land Component Commander for homeland defense and civil support in Alaska. It is prepared to deploy rapidly in the Pacific theater and elsewhere in support of contingency operations, Pacific Command objectives and U.S. national interests.
Today, JBER continues to grow in importance to US National Security due to our strategic location and complementary mix of military capabilities to include F-22 Raptors and E-3 Sentry AW ACS, Pacific Command's only airborne brigade combat team, the C-17 Globemaster getting them to the fight, and HC-130 and HH-60 aircraft conducting search and rescue missions throughout the state and elsewhere during contingencies.JBER's host unit is the 673d Air Base Wing; but we are also home to headquarters, Alaskan Command and 11th Air Force headquarters, US Army Alaska, headquarters, the Alaska National Guard, the 3rd Wing, the 176th Wing (ANG), the 4th Infantry Brigade Combat Team (Airborne), 25th Infantry Division, the 477th Fighter Group, and more than 60 other mission partners.
The military's long and important history in the Great Land began at the very moment Alaska became American soil, Oct. 18, 1867. Elements of the Army's 9th Infantry were on hand as the Russian Golden Eagle was lowered and the Stars and Stripes was raised in Sitka, which became headquarters for the U.S. Military District, Alaska. The military has had a presence, even if very small at times, ever since. Fort Richardson, named for Wilds P. Richardson, was built in 1940-1941 near Anchorage. Construction of the base began on June 8, 1940. The first Army Air Corps personnel arrived on Aug. 12, 1940, led by Maj. Everett S. Davis. On Nov. 12, 1940, the War Department formally designated the installation Fort Richardson. The air facilities and flying field on the post were named Elmendorf Field in honor of Capt. Hugh M. Elmendorf. In 1947 the Army planned to move its operations to a new site named Fort Richardson, adjacent to the WWII installation. The Air Force assumed control of the original Fort Richardson and re-named it Elmendorf Air Force Base. The two installations combined in October 2010 and became Joint Base Elmendorf-Richardson. For a more thorough history, visit: https://www.jber.jb.mil/Info/History/
Active Duty Population
Total Anchorage/Mat-Su Economic Region=401,108 (2018 Census)
Combined Populations for Joint Base-Elmendorf and Joint Base-Richardson
Joint Base Elmendorf-Richardson (JBER) is located in Southcentral, Alaska amid picturesque, majestic, snow-capped mountains, lakes, rivers and glaciers. The area abounds with wildlife. Many northern tier states such as Montana, Minnesota, Wisconsin and Michigan have shorter but much colder winters than south central Alaska.
JBER is 2,090 miles north of Seattle, Washington, and 300 miles south of Fairbanks, Alaska. The Anchorage community has a military presence of over 42,000 people and accounts for more than 10 percent of the local population. Alaska is a very military friendly state! Come prepared to be awed by this beautiful base, and state. There's nowhere else like Alaska!
Anchorage provides most of the conveniences of a large city. There are greenbelts and parks throughout the city, and has recently been ranked as one of the BEST outdoor-living cities. Access to dozens of activities for families: world-class fishing, skiing, snow-machining, ice skating, sledding, hiking, biking & rafting are just a stone's throw away.
Alaska is the ONLY state that does not collect state sales taxes OR levy an individual income tax.
Midnight sun gives Alaskans long days to enjoy summer. You can expect highs in the 60s & 70s (and possibly a week or 2 in the low 80s). During the weeks leading up to late June's summer solstice, the sun is above the horizon 18-21 hours/per day, creating opportunities for midnight hikes & fishing at 10pm as a typical Alaskan lifestyle.
Anchorage actually has warmer climate than other cold-weather cities like Chicago or Minneapolis because it's on the ocean. The temperature is a "micro-climate" in Alaska-no matter where you are in the state, you are a 1-2 hour drive away in any direction resulting in a 30 degree temperature change.
JBER and the adjacent area, is considered a high cost area. The national average is 100 and Anchorage is at 137.1.
The base operator's phone number is 907-384-1110/DSN: 317-384-1110 OR 907-552-1110/DSN: 317-552-1110.
The installation's top priority is the preservation of force and mission while we work to protect the health, safety and welfare of our community. In order to achieve this, the Installation Commander has directed:
UNDER NORMAL OPERATING CONDITIONS
If you have not been contacted by your sponsor, please call 907-384-9341, DSN 317-384-9341. If you are not being met by your sponsor, report to the Welcome Center, Bldg. 600, In/Out Processing, Room 103. If arriving after 1600 hours or weekends, report to the Replacement Center, Bldg 649. The Welcome Center is open from 7 a.m. to 5 p.m. Monday through Friday for in-processing. After 5 p.m., a Staff Duty is available to sign you in off leave only and to contact your unit for a sponsor. Soldiers arriving in Alaska from Oct. 1 to May 1 must arrive with their Gortex jacket, trousers and gloves due to possible extreme frigid temperatures.
Upon arrival at JBER Richardson/Artic Valley Gate, proceed to the Visitor Center located on the right side of the gate area. You will need a copy of your orders, military ID card, driver's license, current vehicle registration and proof of insurance (make sure your insurance carrier insures you while driving in Canada). Request a JBER map and ask for directions to the Welcome Center, Bldg. 600, Richardson Drive (Army) where you must sign in with In/Out Processing Center, Room 103. If you have any questions, you may call In/Out Processing at 907-384-0425.
Air Force Specific:
Upon arrival at the JBER Boniface Gate, proceed to the Visitor Center located on the right side of the gate area. You will need a copy of your orders, military ID card, driver's license, current vehicle registration and proof of insurance (make sure your insurance carrier insures you while driving in Canada). Request a JBER map and directions to Temporary Lodging Facility (TLF). You'll want to check in with your sponsor and your unit no later than the 1st business day after your arrival.
JBER is located amid picturesque majestic snow-capped mountains, lakes, rivers, and glaciers abound with wildlife. JBER is 2,090 miles north of Seattle, Washington, and 300 miles south of Fairbanks, Alaska.
For your awareness: Driving in and out of Anchorage there is 1 road heading North (Glenn Hwy-Hwy 1) and 1 road heading South (Seward Hwy-Hwy 1 & turns into Hwy 9 close to Seward)
Traveling by Airplane to Anchorage:
If you choose to fly here you will fly into Ted Stevens Anchorage International Airport. There are two terminals, the South (Main) terminal and the North (International) terminal. Be sure your sponsor will meet you at the airport, otherwise you will have to hire a taxi from there to the base. There is no shuttle service from the airport to the base. Get a receipt for the taxi fare for travel voucher purposes.
If you are flying to Anchorage and do not have transportation to JBER you may stop in the Atwood Military Lounge, courtesy of the Armed Services YMCA 907-248-2535 from 8:00 a.m. to midnight to ask for directions/information. They are located in the South Terminal near Baggage Claim.
Taxi Service -- To take a taxi from the airport to JBER, the only taxi service with installation access is The Yellow Cab Co: 907-222-2255/907-222-2222.
Traveling by Rental Car/POV from the Airport:
Army Specific: Directions from Anchorage International Airport (approx. 30min)
Air Force Specific: Directions from Anchorage International Airport (approx. 30min)
Traveling by Ferry & Driving from the Ferry:
If you are considering taking the Alaska Marine Highway System, contact your local Transporation Office for details. The Ferry boards in Bellingham, Washington and departs either Haines or Whittier, Alaska.
From Haines it is an additional 765 miles (roughly a 15 hour drive depending upon weather). If traveling from Haines, you will travel from Alaska into Canada and back into Alaska.
From Whittier, you will need to check the Whittier Tunnel schedule: http://www.dot.state.ak.us/creg/whittiertunnel/schedule.shtml. This is a unique experience, as you will be traveling through North America's longest controlled 1 lane tunnel with alternating train and vehicle use. Once you get through the tunnel, it is about a 1.5 hour drive (39 miles) to Anchorage-heading North on the Seward Hwy.
From Seward, AK you will drive North out of Seward on Alaska Highway 9 "Seward Hwy" (becoming Hwy 1) for approximately 130 miles
You will need your orders, photo ID and birth certificates for your children. Effective January 31, 2008, U.S. and Canadian citizens need to present a government-issued photo ID, such as a driver's license, along with proof of citizenship, such as a birth certificate or naturalization certificate. Due to State budget cuts in recent years, the Ferry has a limited travel schedule, and needs to be booked early (typically months in advance) to ensure slots are available.
Traveling through Canada/ALCAN:
If you do the drive it will be a trip to remember - getting here is half the fun! Traveling the Alaska/Canadian (ALCAN) Highway, will be a journey lined with fantastic scenery. If you come in the winter, beware of changing weather. IT IS NOT RECOMMENDED TO DRIVE TO ALASKA DURING OCTOBER-MARCH due to severe weather conditions and even more limited access to food, emergency assistance, and gasoline outside the summer travel months. An atlas and current road maps with states, provinces and territories (The MILEPOST magazine is useful and available in several forms online) you are traveling through will make your trip to your new home in Anchorage a smooth one. Ensure that your orders state that you are authorized to travel the ALCAN. If you deviate from your travel plans your orders might have to be amended. You may not receive all your travel pay reimbursements as well. Any family members traveling with you need to have a valid passport going through Canada.
BE AWARE: towns are sparse through this drive especially in northern Canada and Alaska, so it is recommended anytime you see a gas station you'll want to fill up and have an additional gas tank filled up in case you run low. Also, cell phone service, food and emergency services will be limited through these areas. Plan accordingly-bring extra food and water with you as well as emergency kits for changing tires, etc. Many miles on this drive will be on dirt/gravel road, be prepared. Traveling through Canada
NOTE: Alcohol and cannabis related driving offenses (DWI & DUI) are criminal offenses in Canada. US citizens with these offenses musk seek approval for rehabilitation from Canadian authorities before traveling to Canada, which requires several weeks or months process, please check Canada's CBSA website for details.
JBER is located off the Glenn Highway (South), Alaska highway 1.
You will take the Richardson/ Artic Valley Exit. Turn right, the gate is straight in front of you and is open 24/7
Air Force specific: You will take the Boniface Parkway Exit. Turn right at the light to enter the base via the Boniface Gate.
Driving to JBER:
Plan ahead for gas stops (run at the top half of your tank), lodging/camping or rest stops. There can be many miles between these. Take extra care on planning to reduce the risk of being stranded. Roads may be rough or under repairs due to frost heaves. There are areas where dirt roads and highway maintenance will slow your travel and the possibility of gravel hitting and chipping or breaking your windshield is high. Don't follow other vehicles too closely. Be prepared for most minor vehicle repairs such as flat tires or broken belts. Have the appropriate emergency/safety gear and clothing for all weather conditions & pack extra food, water, and gasoline as there is limited access for purchasing these while driving through the ALCAN. Also be aware of the wildlife that may be on the roadways: moose, bear, caribou and buffalo.
Shipping your Vehicle:
If you plan on shipping a vehicle to JBER/Anchorage, Alaska between October and April or plan on shipping the vehicle earlier with the intentions of the vehicle arriving during this time frame the vehicle must have anti-freeze protection to -20F. The vehicle should also have a strong battery.
There is limited transportation available on JBER.
The Armed Services YMCA has a shuttle available on JBER. Typical Operating hours: 0700-1900 Monday-Friday. Cost is $1.00 a ride for Active duty military & their dependents, and cost is $3.00 a ride for all others. To schedule a ride, call 907-384-3733 (recommend scheduling a ride in advance to ensure availability).
Lyft and Uber are now available in Alaska. Please confirm the driver has base access prior to making reservation.
Soldiers arriving at the Anchorage Airport can call the Welcome Center at 907-384-0425 for transportation to the Welcome Center.
The Alaska Base Operators are for all installations in Alaska. When calling the base operator, please indicate on which base the number is being requested.
907-384-1110/ DSN: 317-384-1110
907-552-1110/ DSN: 317-552-1110