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United States Air Force
Army Emergency Relief - Army
600 Richardson Dr, Bld 600, Rm A120
JBER, AK 99505-4800
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
For immediate emergency assistance call 911.
Joint Base Elmendorf-Richardson (JBER)
National Crisis Numbers
If emergency financial assistance is required while en route, you can contact the Red Cross office 1-877-272-7337 and they will coordinate assistance with Air Force Aid Society (907-552-4943), Army Emergency Relief (907-384-7478) or any other military relief agency needed.
When driving through Canada:
If you need urgent care, contact the International SOS (1-215-942-8393) for a prior authorization to use urgent care. If you don't contact the contractor for authorization, you may have to pay the provider and file a claim for reimbursement. If you do end up paying the provider, keep a copy of all your receipts, overseas claims require proof of payment.
When traveling in the United States:
It's necessary to have all of your important papers with you and not packed in your household goods, such as: