Temporary Housing

The North Star Inn provides all temporary lodging on Joint Base Elmendorf-Richardson. Reservations for lodging should be made as far in advance as possible to ensure temporary lodging facilities are available upon arrival. Call the North Star Inn at 907-552-2454 to make lodging reservations as soon as possible. Rooms fill up quickly, especially during the summer months.

If no reservations are available, the accompanied member may be issued a non-availability letter to go off base and obtain a hotel/motel in Anchorage. Speak with a reservation clerk for a list of hotels/motels that are within the Temporary Lodging Allowance costs. They can also provide listings of off-base hotels/motels that accept pets.

For more information on JBER TLF, please visit Department of Defense Lodging website or the JBER Life lodging page.

TLA is a financial allowance that is intended to partially pay members for the more than normal living expenses incurred while in temporary lodging OCONUS due to a PCS.

The maximum allowance is 45 days (JBERI32-6000). TLA computations are very complex and involve the number of dependents, whether lodging has cooking facilities, amount paid for lodging, Basic Allowance for Housing, Basic Allowance for Subsistence and Cost of Living Allowance.

Army member must first sign in to Reception (Bldg 55) to start TLA authorization. TLA ends the night prior to accepting keys/date of occupancy. Non-receipt of HHG does not constitute authorization for TLA extension. JBER offers 90-day loaner furniture through the Furnishings Management Section.

Any delays in finding adequate housing beyond the authorized 45 days does not automatically constitute authorization for an extension. Any extension requests beyond the initial authorized 45 days must be submitted to the Military Housing Office for coordination.

Filing TLA:

TLA claims are submitted every 15 days.

Required Documents are obtained from the Military Housing Office

All eligibility requirements must be met, to include providing documentation of aggressive house hunting (minimum of one home viewing per day).

Contact the Military Housing Office at 907-551-4439 to obtain the required finance paperwork to submit for TLA reimbursement.

Unaccompanied Personnel: Temporary Lodging Allowance is not authorized for single unaccompanied service members.

There are limited pet friendly family rooms available at Joint Base Elmendorf-Richardson, and those are on a first-come, first-served basis. There is an additional $10 per night charge. If there are no pet friendly rooms available, you may obtain a list of local kennels for pet boarding by calling the lodging office at 907-552-2454 or a letter of non-availability. Keep in mind that hotel room rates in Alaska increase during the summer. Call Lodging as soon as you know you are PCSing to make a reservation.

Joint Base Elmendorf-Richardson has two family camping areas (also called famcamps) on our installation, one of which is open year-round. Famcamps operate on a first-come, first-served basis. Visit Outdoor Recreation website or call 907-552-2023 for more information.

The North Star Inn does not accept mail for its guests. If you need to have your mail forwarded to Joint Base Elmendorf Richardson until you obtain a permanent address, you can use the General Delivery address.

Your Name (Army)
General Delivery (HOLD)
724 Quartermaster Road, Door 32
JBER, AK 99505-4000
907-384-0307

Your Name (Air Force/Space Force)
General Delivery (HOLD)
10437 Lindberg Ave. Unit 3000
JBER, AK 99506-9998
907-552-2038

It is critical that you include “HOLD” on the address line or your mail will just be sent back to your previous address. Once you arrive on Richardson, you can retrieve your mail at this address. Door 32 is on the back side of the building. Mail will be held for no more than 60 days.