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Joint Base Elmendorf - Richardson JBER

Topic

Military and Family Support Center

Relocation Assistance

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Military and Family Support CenterDeployment SupportEmploymentFinancial AssistanceFamily Advocacy ProgramRelocation AssistanceNew Parent Support Program

Main Contact Info

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  • Air Force

    ACS Relocation Readiness Program

    4984 Zukert Ave

    Rm 116

    JROC

    JBER, AK 99506

    COMM phone number for Joint Base Elmendorf - Richardson JBER ACS Relocation Readiness Program

    907-384-1517

    COMM phone number for Joint Base Elmendorf - Richardson JBER ACS Relocation Readiness Program

    907-552-4943

    COMM phone number for Joint Base Elmendorf - Richardson JBER ACS Relocation Readiness Program

    907-551-2206

    DSN phone number for Joint Base Elmendorf - Richardson JBER ACS Relocation Readiness Program

    317-384-1517

    DSNFAX phone number for Joint Base Elmendorf - Richardson JBER ACS Relocation Readiness Program

    317-384-0282

    WEBSITEWebsite: www.jber.jb.mil/Services-Resources/Military-Family-Readiness/
    Mon - Fri 7:30 a.m. - 4:30 p.m. Sat, Sun, Family Days & Federal Holidays - closed
    MAPMap: http://maps.google.com/maps?q=+4984+Zukert+Ave,+Rm+116,+JROC,+JBER+AK+99506

All Contacts

Contact information for key programs and services at this installation.

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Content Intro

Relocation Assistance Overview

Service providers are available with support both before and after a PCS move. Learn more about how to put the military’s relocation assistance program to work for you. See below for an overview of Military and Family Support Center Relocation Assistance services. Services vary by installation, so check the “Other” section below to see what other services are available at your location.

Subtopics

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

  • PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
  • Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
  • Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
  • Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
  • Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
  • Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
  • Settling-in services: Look for welcome programs or local area tours that may offered. Overseas services may include introductory language classes and cultural awareness activities.
  • Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
  • Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
  • Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
  • Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

Military and Family Readiness Center relocation services are available to all active duty, Department of Defense civilian members and their families involved in a Permanent Change of Station move to and from Alaska. The Joint Base Elmendorf-Richardson Military and Family Readiness Center maintains a resource library, provides relocation information, and offers individual counseling and trip planning. Visit the JBER Newcomers website for more information about our installation. 

Planning is the key to any successful relocation. Whether you plan to travel by car, plane, ferry or any combination of these, your Relocation Readiness Program can assist you. Traveling to Alaska is an adventure that will provide many unique experiences and memories to last a lifetime.

Relocation Assistance

Moving to Alaska presents many challenges. When you in-process, you will be assigned a day to attend the Joint Newcomers Orientation briefing. Spouses are highly encouraged to attend as well. Additionally, there is a Lending Closet on the JBER-Richardson side located on Richardson Drive in Building 600, Room A114. The Lending Closet offers temporary loans of general household items (dishes, vacuums, microwaves, highchairs, and much more) but does not have bed linens, towels, or sheets. The Lending Closet is open Monday through Friday from 9am to 3:30pm Monday through Friday, except Federal holidays. Please call 907-384-1517 for more information. For other relocation assistance, please contact the Military and Family Readiness Center at 907-552-4943 or 907-384-1517. 

Relocation Assistance Associated Links

AF Wounded Warrior Program
Provides benefits and services available to wounded warriors and families.
DoDTAP
Official web site for verification of military service for transitioning service members.
Military Child Education Coalition
Provides information and resources on military education needs.
Military OneSource
Provides access to 24/7 counseling, information and referral for service families.
Military State Policy Source
Seeks to engage and educate state policymakers, not-for-profit associations, concerned business interests, and other state leaders about the needs of military members and their families.