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United States Air Force
General Delivery Office
Building 10437, Elmendorf Post Office
10435 Kuter Ave
JBER, AK 99506
Here, you’ll find contact information for key programs and services and contacts at this installation.
The installation booklet is a resource that allows you to create and print customized installation information. Check out the booklet to create a PDF with the key resources and information.
The mission at Joint Base Elmendorf-Richardson is to support and defend U.S. interests in the Pacific and around the world by providing units capable of worldwide air power projection and to meet Pacific Command's theater staging and throughput requirements.
JBER also provides early entry battle command capability and acts as the Joint Force Land Component Commander for homeland defense and civil support in Alaska. It is prepared to deploy rapidly in the Pacific theater and elsewhere in support of contingency operations, Pacific Command objectives and U.S. national interests.
Today, JBER continues to grow in importance to US National Security due to our strategic location and complementary mix of military capabilities to include F-22 Raptors and E-3 Sentry AW ACS, Pacific Command's only airborne brigade combat team, the C-17 Globemaster getting them to the fight, and HC-130 and HH-60 aircraft conducting search and rescue missions throughout the state and elsewhere during contingencies.JBER's host unit is the 673d Air Base Wing; but we are also home to headquarters, Alaskan Command and 11th Air Force headquarters, US Army Alaska, headquarters, the Alaska National Guard, the 3rd Wing, the 176th Wing (ANG), the 4th Infantry Brigade Combat Team (Airborne), 25th Infantry Division, the 477th Fighter Group, and more than 60 other mission partners.
The Joint Base Elmendorf-Richardson Installation Commander has declared a Public Health Emergency, and directed Health Protection Condition (HPCON) to CHARLIE effective immediately and for the foreseeable future. HPCON CHARLIE is defined as an elevated risk of sustained community transmission. The state of Alaska currently reports a total of 32 confirmed cases.
The installation's top priority is preservation of force and mission while we work to protect the health, safety and welfare of our community. In order to achieve this, the Installation Commander has directed:
- Mission-Essential Personnel Reporting Only--contact your unit chain of command to determine your status and work requirements
- Stop Movement on the Installation--limited to mission essential travel only*
- Suspension of Trusted Travel Program; Closure of Government Hill Gate, and Post Road Gate closed to private auto traffic; Arctic Valley Gate closed on weekends; Richardson VCC closed--expect potential curtailments and closures
- Further reduction of garrison and tenant services
- Commissary and AAFES resources will remain available with current mitigating efforts in place
- CDCs will remain open for currently enrolled children but limited to on-duty mission essential members that are mil to mil, single military and CDC employees. Currently enrolled children with extenuating circumstance need to contact their CDC Director.
*Mission essential travel means remaining at home except to leave for work in critical jobs as prescribed by unit chains of command; to buy groceries or other important goods; to receive or provide health care; to drop off or pick up children from care; and to get fresh air while observing 6-foot social distancing between non-family members. Individuals are also encouraged to practice recommended personal and environmental hygiene, including regular hand washing.
If you are driving to Alaska, and/or crossing the Canadian border at any point, PASSPORTS are REQUIRED for all ACTIVE DUTY and family members of age 16 and above. Official government-issued passports are authorized. Apply at the local Military Personnel Office.
***Mission essential travel means remaining at home except to leave for work in critical jobs as prescribed by unit chains of command; to buy groceries or other important goods; to receive or provide health care; to drop off or pick up children from care; and to get fresh air while observing 6-foot social distancing between non-family members. Individuals are also encouraged to practice recommended personal and environmental hygiene, including regular hand washing.
If you are on assignment with the U.S. Army:
If you have not been contacted by your sponsor, please call 907-384-9341, DSN 317-384-9341. If you are not being met by your sponsor, report to the Welcome Center, Bldg. 600, In/Out Processing, Room 103. If arriving after 1600 hours or weekends, report to the Replacement Center, Bldg 649.The Welcome Center is open from 7 a.m. to 5 p.m. Monday through Friday for in-processing. After 5 p.m., a Staff Duty is available to sign you in off leave only and to contact your unit for a sponsor. Soldiers arriving in Alaska from Oct. 1 to May 1 must arrive with their Gortex jacket, trousers and gloves due to possible extreme frigid temperatures.
If you are on assignment with the U.S. Air Force:
If you have not been contacted by your sponsor, please call your incoming unit CSS for assistance. Upon arrival to the base, you must in-process no later than the next duty day with your unit CSS to ensure you are GAINED to JBER, and be scheduled into Inprocessing.
Looking to learn more about Joint Base Elmendorf - Richardson JBER? View the in-depth overview.
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