Check-in Procedures

Army

Contact your S1 or Military Personnel Division for instructions.

If you get married before you move, you must inform your commander and follow the procedures exactly as you receive them. The military will not pay for your spouse's, or any other dependents', travel and housing if you do not follow proper procedures. This also applies to moving your family member's personal property. You must have prior approval, or you will not be reimbursed.

Air Force

If you are Air Force and get married enroute, please contact MPF and update DEERS. You can find the nearest DEERS office here.

If you are on assignment with the U.S. Air Force/Space Force

Within 24 hours upon arrival, Airmen and Guardians are required to check-in with their unit Command Support Staff  (CSS) to begin in-processing and be scheduled for the mandatory in-processing briefs. Newly arrived Airmen and Guardians are required to attend the one day Joint Newcomers Orientation and Active Duty only on Tuesday to complete the Finance travel voucher.

First duty station enlisted personnel must attend the First Term Airman's Course.

If you are on assignment with the U.S. Army

For Soldiers flying to Ted Stevens International Airport in Anchorage: Before you fly to Anchorage, let your Sponsor know your date/time of arrival so they can pick you up from the Airport. As soon as you land, call your Sponsor. If you cannot reach your Sponsor or do not have a Sponsor, call the 11th Airborne Division Reception Staff Duty at 907-903-4281. This phone is answered 24/7.

All Soldiers arriving to JBER need to report directly to the 11th Airborne Division Reception, located in Building 55 Chilkoot Ave, Basement Room 011,  JBER AK 99505. This is a 24/7 sign in point.  If you need assistance or have questions, call 907-903-4281.

Barracks rooms are available for Soldiers ranks E-1 through E-5 who are traveling without dependents. Soldiers ranking E-6 through E-9, O-1 through O-6, and WO-1 through WO-5 must make reservations with Lodging at 907-552-2454.

All Soldiers utilizing Temporary Lodging Allowance (TLA) MUST sign in to the 11th Airborne Division Reception in order to be reimbursed TLA expenses.   Failure to sign in with 11th Airborne Division Reception will cause you to pay for lodging and food expenses on your own and you will not be reimbursed.

For All Branches of Service

The Joint Newcomers Orientation is mandatory for all newly arrived Active Duty, spouses are encouraged to attend as well. It is held they every Monday (excluding Federal Holidays, PACAF Family Days, and Army DONSA Days, or if there is delayed reporting). Active Duty will receive the information on how to attend this orientation when they in-process.

If you do not receive any information:

• Soldiers, Sailors, Marines, and Coast Guard personnel need to contact the Military and Family Readiness Center/ACS at 907-552-4943 or 907-384-1517.