Unable to connect locally? Contact Military OneSource via secure live chat or call 800-342-9647.
Contact information for key programs and services at this installation.
Health care services provided by the Defense Department are available to you and your family at your installation. We know that finding the right health care is important, especially in special circumstances such as emergency or during recent move. Here, you’ll find information and options about the services you have regarding healthcare.
Aviano Air Base provides outpatient family medicine services to all active-duty service members, active-duty family members and TRICARE enrollees assigned to a primary care manager. Department of Defense civilian personnel and Department of Defense Education Activity personnel can be seen by the PCM of their choice on a space available basis. For appointments, call the central appointments line at 0434-30-5000 (off-base) or 632-5000 (on-base).
Aviano Air Base does not have an emergency medical care department.
The official European emergency number is 112. Call this number for emergency services in Italy. If a translator is needed, call command post at DSN: 314-632-3100 or Comm: +39-04-34-30-3100. The Pordenone Hospital (Via Monterale 24 Pordenone 33170) has the closest emergency room and is located 15 minutes from Aviano Air Base. There are translators available 24/7 at this hospital. The Italian health care system has been providing Aviano with excellent outpatient and inpatient services including emergency care.
More can be read about the TRICARE overseas program on the TRICARE website.
When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.
There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.
Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.
Filling prescriptions while traveling
You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.
Getting dental care while traveling
Getting dental care while traveling depends on your location and whether you are a service member or family member.
With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.
If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."
For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.
Medical Services
The 31st Medical Group is accredited by The Joint Commission. The main hospital and the majority of outpatient clinics are located in Area One. The flight medicine clinic, health and wellness center, physical therapy clinic, and bioenvironmental engineering are located in the flight line area. Referrals are made to regional military facilities through the air evacuation system as well as with excellent host nation network providers and hospitals.
Aviano Air Base provides outpatient family medicine services to all active-duty service members, active-duty family members and TRICARE enrollees assigned to a primary care manager. Department of Defense civilian personnel and Department of Defense Dependent Schools personnel can be seen by the PCM of their choice on a space available basis. Preventive health assessments for active-duty service members are completed annually. Outpatient services are by appointment only. For appointments, call the central appointments line at +39-0434-30-5000 (off-base) or 632-5000 (on-base).
The 31st Medical Group does not have an emergency medical care department. The official European Emergency number is 112. Call this number for emergency services in Italy. The Pordenone Hospital (Via Monterale 24 Pordenone 33170 Coordinates) has the closest emergency room to Aviano and is located 15 minutes from the military installation. Translators for emergency room visits are available 24/7. If a translator is needed, call command post at DSN: 314-632-3100 or +39-0434-30-3100. Check in at the triage department and the interpreter will report there within 30 minutes of being dispatched. The Italian health care system has been providing Aviano with excellent outpatient and inpatient services including emergency care for decades.
Dental Services
AAB provides general dentistry services to all active-duty personnel. Family members and other beneficiaries are seen on a space-available basis only. Space-available dental appointments cannot be filled by active-duty patients. Members wanting space-available appointments are encouraged to call the same day they want an appointment. Pediatric dental services are available for children up to age 7. Orthodontic services are extremely limited. Top priority for orthodontic treatment goes to active-duty service members and their family members who arrive on station with braces placed prior to their receiving notification of assignment to Aviano. Very few orthodontic cases are started at Aviano and availability is reserved only for patients with severe orthodontic problems. Dental sick call is by appointment only. Sick call appointments are open to all beneficiaries. For appointments, call 04-34-30-5060 (off base) or 314-632-5060 (on base).