Relocation Assistance

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

Your sponsor will provide you with information about the base and area. Please read the sponsorship section above for more information on requesting a sponsor. Another great resource is Military OneSource, which offers information about preparing for your move and tips for after you arrive. Joint Base Andrews’ Airman and Family Support Center also offers many services to assist you, including on-base services, schools and spouse employment information. Our JB Andrews Relocation Page can be found at https://www.andrewsfss.com/relocation-assistance-program. 

Installation Specific Information

Your sponsor will be your most important support system at JB Andrews prior to your arrival. You may request a sponsor through your local Military Personnel Flight. The request will be forwarded to JB Andrews. Your sponsor may be able to meet you when you arrive. If you are bringing your family, your sponsor can also assist with making lodging arrangements. If you are single and E-4 with less than three years of time in the service, email your sponsor a copy of your orders to arrange a dorm room in advance.

You will be scheduled for a mandatory Welcome to Andrews Newcomer's Orientation once you check in to the MPF or your unit. Please note that commanders are notified of no-shows. The Newcomers Orientation also holds an information fair where you will have the opportunity to meet with representatives from many base and local community agencies.