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United States Navy
Navy Gateway Inns & Suites
Naval Base Guam, Bldg. 2000
Santa Rita, GU 96915
With certain military moves, you may find yourself looking for housing that’s a little less permanent before making long-term arrangements. There are several temporary housing options that may be right for you. Explore the information about temporary housing facilities including allowances, lodging rates and eligibility.
Prior to arriving on island, individuals with dependents should contact the Family Housing Office at 671-333-2081/2082 to schedule an appointment. The office is open Monday – Friday, 7 a.m. to 5 p.m. You are further advised to submit an advanced housing application (DD-1746) to verify housing eligibility and planning of government quarters availability. Applications should be faxed to 671-339-4048, along with a copy of the member's orders and service record Page 2 (for dependent verification).
Service members with dependents must contact the Guam Navy Gateway Inns & Suites at 671-339-5259/5139 for reservations once a firm arrival date to Guam is made. If temporary government quarters are not available, Guam NGIS will issue a non-availability letter with a control number which authorizes Temporary Lodging Allowance to be used at TLA-approved hotels. A list of TLA-approved hotels will be provided to you. After choosing a hotel, we recommend you call the hotel directly to make a reservation. Please provide the hotel with your control number that was issued to you by Guam NGIS when making the reservation. If government quarters are available for your arrival dates, please make reservations with Guam NGIS. It is imperative that you follow this process; this will determine whether or not your first nights on Guam will be spent at the Guam NGIS or a TLA-approved hotel. If this process is not followed, you may be in jeopardy of losing your TLA, and your hotel stay may be paid out of pocket.
If you plan to travel with pets, check with the Guam NGIS or the TLA-approved hotel where you plan to make reservations to review their pet policy. Please note that shipping pets to Guam is a lengthy and expensive process and should be started well in advance of your arrival to Guam.
Upon arrival, members must report to their command and Personnel Support Detachment/Disbursing to receive a TLA brief. TLA is not authorized while in transit, and orders must be stamped. Individuals with dependents are also required to report to the Family Housing office within 48 hours of arrival in order to be eligible for TLA. You must report to the Family Housing Office even if you have already purchased a home or plan to buy one, found a place to rent and/or plan to live with family or friends.
The majority of enlisted bachelors move into government quarters upon arrival. Since assignments are made prior to arrival, it is important to coordinate your arrival date with your sponsor or your command who arranges your assignment. Bachelor quarters are limited due to major repairs and renovations. All bachelors must check in with the Bachelor Housing Office, 671-333-2284/2285, Monday – Friday, 7 a.m.-7 p.m., for berthing availability before searching for a private community rental.
Prior to arriving on island, individuals with command-sponsored dependents should contact the Family Housing Office to schedule an appointment at 671-333-2081/2082. You are further advised to submit an advanced housing application (DD-1746) to verify housing eligibility and planning of government quarters availability. This determines if TLA will be authorized and for how long. Applications should be faxed to 671-339-4048, along with a copy of the member's orders and service record page 2 (for dependent verification).
Incoming service members with command-sponsored families will be authorized TLA pending assignment to government quarters. Members must contact the Guam NGIS at 671-339-5259 for reservations or to obtain a non-availability letter with a control number prior to making reservations with a TLA-approved hotel. This process will determine whether or not your first night on Guam will be spent at Guam NGIS or a TLA-approved hotel. It is highly recommended that you call the Guam NGIS directly and not use the toll-free 800 number or online reservations.
If you plan to travel with pets, check with the Guam NGIS or the TLA-approved hotel where you have made reservations to review their pet policy.
Upon arrival, members must report to their command and PSD/Disbursing to receive a TLA brief. TLA is not authorized while in transit and orders must be stamped. Individuals are also required to report to the Family Housing office within 48 hours of arrival in order to be eligible for TLA. You must report to the Family Housing Office even if you have already purchased a home or plan to buy one, found a place to rent and/or plan to live with family or friends.
Guam does not have a Navy Lodge at this time; however, Andersen Gateway Inns & Suites, 671-362-5501, is available for HSC-25 families at Andersen Air Force Base. Naval Base Guam has several houses or barracks that can be used as visitor quarters, but space is limited.
Visitor quarters on NBG are very limited so the possibility of staying at a TLA-approved hotel is quite high. A letter of non-availability must be obtained prior to making reservations at a TLA-approved hotel. Your orders must be stamped by your incoming command, and housing must see those stamped orders before you will be approved for TLA. TLA-approved hotels are available around the island. When making reservations, specify that you are requesting TLA accommodations, so government discounts will apply. TLA is paid on a reimbursable basis every 10 days. Arrival TLA is granted in 10-day increments for a maximum of 30 days, computed from the date the member reported for duty.
Because Guam is a prime tourist spot in the Pacific and has a high cost-of-living, hotels tend to be quite pricey. Rates will depend on how many people are staying in the room(s) and the hotel in which you stay. Rates are approximately $150 per night. Because your TLA is paid to you after your stay, it is highly recommended that you budget enough money for your hotel expenses.
Maximum Length of Stay
Incoming service members with families will be authorized TLA pending assignment to government quarters or until a private rental is established. Establishing private rental quarters must be aggressively pursued; please contact the Housing Office for more information.
Temporary Lodging Allowance
The member's orders must be endorsed indicating the date and time of arrival at the new duty station. The purpose of TLA is to partially reimburse the member for expenses incurred at restaurants and TLA-approved accommodations. Reimbursement may not exceed a predetermined amount. Check with the PSD for the current rates. Guam's PSD is located on NBG in Building 3191, or call 671-339-4120. Arrival TLA is for the member and their family members. Receipts are required for the cost of lodging while on TLA. Receipts must not be altered in any way. If receipts are altered, the claim will be disallowed. If there is an error on the receipt, the hotel must provide a corrected receipt.
Temporary Lodging Allowance Hotel Lodging Information
For a complete list of TLA-approved hotels, contact your new command, the Housing Office or the Fleet and Family Support Center. Rates for all hotels are subject to change without notice and may be cheaper or more expensive depending on the time of year. Guam is a prime tourist area and reservations should be made as soon as you receive your arrival date. Please contact Guam NGIS at 671-339-5259 or DSN 315-339-5259 to obtain a letter of non-availability, as well as book a reservation at a TLA-approved hotel.