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United States Navy
Fleet and Family Support Center
Naval Base Guam, Bldg. 106
Santa Rita, GU 96915
671-333-2056
671-333-2057
671-333-2058
671-333-2023
315-333-9822
315-333-2023
Moving is a way of life for service members and their families. Resources like MilitaryINSTALLATIONS, Plan My Move and Military OneSource provide important information to help make moving easier. But, for many newcomers, a sponsor adds that personal touch. A sponsor is assigned by a newcomer's gaining unit and helps the newcomer before, during and after a move. If you haven't been assigned a sponsor, you can request a sponsor through your new unit. Units try to match sponsors and service members by rank and family status. We also recognize that the service member isn’t the only one affected by a move, so spouses can also receive training to become a sponsor.
To help prepare sponsors for success, the Sponsorship Program provides training and access to important information and resources. The Sponsorship Program helps sponsors fulfill their duties including:
· Contacting the service member and family with an introductory email
· Staying in contact with the service member throughout the moving process
· Sending information about the new community and duty assignment, responding to questions and providing information about resources
· Confirming transportation and lodging arrangements
· Helping with post office arrangements
· Meeting service members and family members upon arrival
· Going with service members to unit check-in point
· Introducing service members to the Military and Family Support Center and loan closet, if it’s available
· Familiarizing service members and families with the installation and key locations, like the commissary
Note: Responsibilities may vary based on service-specific policies and guidance.
Overall, the Sponsorship Program aims to do the following:
· Provide newcomers with a sense of belonging
· Ease the transition for inbound service members or civilians and their family members
· Increase productivity of service members and loved ones
· Help newcomers make informed decisions
· Cultivate new friendships
· Improve morale
For more information on the Sponsorship Program, contact your installation’s Relocation Assistance Program office or, in the Marine Corps, the Information and Referral office.
Many installations give kids the chance to meet a new friend and become acquainted with their new installation through the installation’s youth program. Where available, youth can exchange emails, talk on the phone or chat online. For more information, visit MilitaryINSTALLATIONS and click on Youth Services and your new installation. The youth program staff at your new installation can offer more information on the Youth Sponsorship Program. Families with children may also want to visit Military Kids Connect, an online community for military children and youth. The site offers games, videos and links to teen-led installation tours.
If you are coming to Guam and have not been assigned a sponsor, contact your gaining command for sponsor assignment or call the Fleet and Family Support Center Guam (FFSC), Monday - Friday, 7:30 a.m. to 4:30 p.m., 671-333-2056/57 or DSN 315-333-2056/57. You may also contact FFSC Guam if you would like to obtain a Welcome Aboard Package. It is imperative that you are in contact with your sponsor prior to departing your current duty station. You must ensure your sponsor is informed of your itinerary so he/she may make proper arrangements for transportation from the Guam airport. You may also visit the nearest Fleet and Family Support Center (FFSC) to attend a Smooth Move Workshop which will better prepare you and your family for your move to Guam.
All personnel arriving on Guam aboard a commercial or contract airline will land at A. B. Won Pat International Airport. If your sponsor does not meet you at the airport after normal working hours, call the Naval Base Guam Command Duty Office (CDO) at 671-488-7147.
Before you leave your current duty station, you should inform the U.S. Postal Service and your departing command of your change of address. Contact your incoming command about setting up a temporary mailing address at the command until a more permanent one is obtained.
FFSC Guam offers Instant Friends, a youth sponsorship program for children five to seventeen that is designed to ease stress of the transition for military or civilian dependents accompanying their sponsors on their PCS move to Guam. Children are linked with children who are already on Guam who are of the same age with similar interests.
Release 2020.04.01.1.11