Emergency Assistance

Being prepared does not have to be a solitary task. There are many organizations that are designed to help before, during and after emergencies.

For additional assistance to prepare for, or after an emergency/disaster:

• If you are currently experiencing an emergency and need emergency assistance, call 911.
• American Red Cross at 877-272-7337, 24 hours a day, seven days a week.
• Navy Marine Corps Relief Society at, phone 800-654-8364 or 425-304-3203 (Smokey Point).
• Military OneSource at 800-342-9647, 24 hours a day, seven days a week.
• For community support services, call 211.
• For Naval Station Everett Fleet and Family Support Center Scheduling, 866-854-0638
• Naval Station Everett Fleet and Family Support Center Information and Referral, 425-304-3367
• Ready Navy — Ready Navy
• Navy Family Accountability and Assessment System — NFAAS

Sexual Assault/Abuse

For assistance, please call the Sexual Assault Response Coordinator at the Fleet and Family Support Center at 425-304-3712 or the 24-hour Advocate Response line at 425-754-5977. For immediate emergency assistance, please call 911.

Department of Defense Safe Helpline is also available for anonymous and confidential 24/7 support at 877-995-5247 or online.

Community Program for Sexual Assault and Domestic Abuse

Providence Intervention Center for Sexual Assault located in Everett WA at 425-297-5771. Their 24-hour crisis line is 425-252-4800.

Emergencies can happen anytime, anywhere. An emergency is by definition an unexpected and sudden event. The listed resources can assist in all of these situations but the preparation is very different for each. In the military, there is another emergency we should be aware of, command emergencies. There are three times we should be prepared for emergencies when traveling, when at work and at home.

Travel Emergencies

Travel in Washington can lead to many emergency situations, from sudden snow storms to flash floods. Remember to always have an emergency contact card in your possession. Plan your trip and follow your plan.

Communication is critical in an emergency. While traveling, it is important to have contact information on a card, to include family members, gaining and losing command, insurance companies, roadside assistance and emergency numbers (American Red Cross, 211, Military OneSource). It is a good idea to have any pertinent medical information on the card as well, such as allergies to medicines and foods, medical conditions like diabetes). It is recommended to have this information on a small card in several convenient locations (i.e. the glove compartment of the car, wallet and/or purse).

Make sure you have appropriate travel emergency supplies with you, whether traveling by car, boat, plane, train or however you travel. Public transportation will normally have first aid kits and some supplies for breakdowns in isolated places; however, they won't have medicines and materials unique to your personal needs. If you'd like a list of emergency kits for your person, car, home or family, there are several web sites that contain these lists. Ready Navy Website can provide you with many resources, guides, and information to help you be prepared. You can also visit your local Fleet and Family Support Center, American Red Cross or other local resources. Like insurance, it is better to have it before you need it.

Emergencies at Home

Home preparedness should be a priority for all individuals. Remember to plan for seven days of basic needs: food, clothing, shelter. Being prepared before the emergency can help you resettle afterwards. All important documents should be safeguarded and protected. Being prepared is not hard, just smart. Visit your local Fleet and Family Support Center for an Emergency Preparedness kit!

Preparing for emergencies at home requires more planning, mainly because home emergencies can vary widely. They can be anything from an in-home emergency, like a personal injury or limited damage to your home, to a local, regional, state or national emergency, such as: pandemic, earthquake, flood, industrial accident or terrorist attack. In some cases, you may need to shelter in place. In others, you may need to evacuate quickly. As in travel emergencies, you must be prepared before the event takes place. That means having a kit, knowing how to communicate, and having and practicing a plan with all family members involved. Have contact information readily available by writing it down on your emergency contact card and also making it part of your emergency kit.

Work Preparedness

Know your building evacuation routes and emergency protocols. Find out where your mustering/meeting location will be in case of a building evacuation. Locate first aid materials so you can quickly access them if necessary. Make sure your supervisor or trusted co-worker knows who your emergency contact is and how to communicate with them. Think about whom you will contact in case of an emergency when you cannot get home. You may have children in day care, pets at home, other needs such as medication that you may need and would require outside assistance.

Command Emergencies

Once again, communication is the key. As the military member, you should ensure all emergency contact information is accurate and current on the Navy Family Accountability and Assessment System, a web-based tool that the Navy uses to account, assess and monitor the recovery process for personnel and their families affected by an emergency event. Make sure you update NFAAS with your dependents and their current addresses and contact information, and create accounts for them. To access NFAAS, click here or call 877-414-5358. The family should be aware of how to respond to command emergencies and it's up to the command to develop contingency plans. Your command ombudsman and possibly your command Family Readiness Group may be an integral part in assisting your family in an emergency.