Health Care

Naval Branch Health Clinic Mayport is one of Naval Hospital Jacksonville’s six health care facilities. BHC Mayport is located on Massey Avenue, Building 2104 Jacksonville, FL 32228. Information Desk 904-270-4446/4303.

Medical Home Port https://jacksonville.tricare.mil/Clinics/Branch-Health-Clinic-Mayport/

Select BHC Mayport

• Medical Home Port care teams (Gray, Orange and Pink teams)
• Family Medicine Gray Team: 904-270-4270
• Family Medicine Orange Team: 904-270-4220
• Pediatrics Pink Team: 904-270-4210

To make an appointment, call our Appointment Line at 904-270-3248 weekdays from 7:30 a.m. to 4 p.m. If you have a referral from your PCM to a specialty clinic at the hospital, call our command Appointment Line at 800-529-4677 weekdays from 7:30 a.m. to 4 p.m. For clinical advice, call the Nurse Advice Line 24/7 at 800-874-2273 option 1.

Hours are subject to change. On federal holidays, all clinics are closed, but the Nurse Advice Line is open 24/7/365 at 800-874-2277. You can also use TRICARE Online Patient Portal Secure Messaging to make appointments, refill prescriptions, securely email your care team, or access medical records at www.TRICAREonline.com or www.tolsecuremessaging.com.

BHC Mayport is an outpatient clinic does not have an ER. In a medical emergency call 911 or go to the nearest emergency room.

Dental Clinic. For dental appointments active duty, call 904-270-4460.

Pharmacy:

• Call-in refills…..800-628-7427
• Telephone……904-270-4205

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.

If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."

For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.