Relocation Assistance

Your Military and Family Support Center provides relocation assistance to help make PCS moves as smooth as possible. Resources include:

• PCS planning: Most relocation assistance programs offer consultations to help you with the moving process. If this your first military move, your first time moving overseas or you have challenging or complex circumstances contact your installation Relocation Assistance Program as soon as possible for support.
• Plan My Move: An online Defense Department relocation tool that provides you with customizable checklists and links to helpful resources for the tasks ahead.
• Military OneSource: A website and call center that offer 24/7 support for moving information and resources. Learn more about PCS basics and download this fact sheet 7 Steps to Make Your Household Goods Move a Smart Move. For comprehensive moving resources and information, including Defense Personal Property log in details, visit Moving Your Personal Property.
• Workshops and briefings: Workshops vary by location. You may find classes on housing options, moving with children, moving with pets and more.
• Predeparture briefings: These sessions provide essential information about your move and may be required for some populations.
• Special needs: If you have a child or family member enrolled in the Exceptional Family Member Program, contact your installation EFMP-Family Support office to assist you.
• Settling-in services: Look for welcome programs or local area tours that may offered. Overseas services may include introductory language classes and cultural awareness activities.
• Foreign-born spouse support: Assistance includes information and referral to resources such as immigration and naturalization.
• Emergency assistance: Sometime emergencies occur while moving. The Military and Family Support Center has the resources to provide emergency financial assistance, as well as information and referrals.
• Authorized housing flexibility options: Eligible service members with PCS orders may be entitled to flexibilities such as extended stays in government housing and early housing eligibility. Contact your military personnel office for more information.
• Spouse licensure reimbursement: Your service branch may reimburse spouses up to $1,000 for relicensure and certification costs resulting from relocations or PCS moves. See this Military OneSource article Transferring Your Professional License for more information and specific service branch policies.

The Fleet and Family Support Center provides support and information before and after your move through the Relocation Assistance Program. The RAP specialist can help with general information, phone numbers and contacts for civilian and military resources such as the Exceptional Family Member Program, child care, employment, housing, immigration, food resources and financial planning. We also maintain a lending locker which includes kitchen supplies for your temporary use. RAP is your connection to information for the Mayport and Jacksonville area bases and communities. Contact the FFSC at 904-270-6600

Installation Specific Information

Relocation to any duty assignment requires much pre-planning and as necessary, family cooperation and involvement. Children are particularly affected by the stress and changes involved with a major move, and their needs must not be overlooked. All family members should become active players in the relocation effort. Even single sailors need to be aware of their needs and expectations when ordered to an overseas assignment.

The Fleet and Family Support Center Relocation Assistance Program assists single, married, married with children, single parents and family members of active-duty and mobilized reservist and active reservist personnel relocating to Mayport, Florida. Welcome Aboard packages are available for newcomers, as is housing and apartment locator information.

We cannot stress enough how important it is to request a sponsor from your gaining command. Your sponsor will be your eyes and ears and will assist in a smooth transition. If you have not been assigned a sponsor yet please see the major unit listing to request one.

The FFSC’s RAP can make your move a lot easier. The center will provide you with all the necessary resources to make your transition to a new base efficient and simple.

We can help you with information about:

• Housing
• Schools
• Getting help with planning your move 
• Shipping personal belongings
• Temporary household goods
• Obtaining information on your new location
• Medical needs
• Legal concerns

Contact your Mayport Housing Referral Office representative, who will assist you in locating, contacting and communicating with rental agencies for off-base housing. You can also put your name on the waiting list for on-base housing. The Housing Referral Office is located in building 289. You can call 904-270-5730/5738.

Inquire at the Personal Property Office about the status of your inbound household goods and make arrangements for delivery once you have found a house. During delivery of your household goods, tell the movers where you want your things to be placed. Carefully check your belongings and note in the inventory any missing or damaged items for future claim.

Contact the Relocation Office in Mayport upon your arrival. FFSC Relocation Offices provide a complete relocation service that may include welcome aboard packages, relocation information workshops, sponsor training and individual relocation assistance counseling. Call the FFSC for an appointment.

Naval Station Mayport’s FFSC is open from 7:30 a.m. until 4 p.m. Monday through Thursday and 7:30 a.m. - 3 p.m. on Friday. We are closed on weekends and holidays.