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Navy
US Naval Hospital Rota Medical Homeport
Flor Street
Bldg. 1802
Rota (Cadiz) Spain 11520
011-34-956-82-3549
011-34-956-82-3606
314-727-3549
Contact information for key programs and services at this installation.
Health care services provided by the Defense Department are available to you and your family at your installation. We know that finding the right health care is important, especially in special circumstances such as emergency or during recent move. Here, you’ll find information and options about the services you have regarding healthcare.
U.S. Naval Hospital Rota Quarterdeck is reachable by phone at 011-34-956-82-3305 // 011-34-956-82-3560 or email usn.rota.navhosprotasp.list.translators@health.mil The branch’s dental clinic can be reached by calling 011-34-956-82-3733.
The U.S. Naval Hospital provides medical care for all military personnel, U.S. civil service personnel and their families in the Rota area. The hospital has 26 beds in the Multi-Service Ward, six beds on the Labor and Delivery Ward and 20 beds in the Contingency Ward. Normal laboratory, pharmacy and X-ray services are available on a full-time basis.
Outpatient clinics provide primary care with specialty support in:
Referral Management
Assistance with referrals generated by a Primary Care Manager or Specialty Provider from U.S. Naval Hospital Rota for care not available within our MTF which must be obtained from our TRICARE Preferred Provider Network.
The assistance provided includes, but is not limited to, the following:
Obtaining authorization from the TRICARE Overseas Program contractor for Prime Beneficiaries.
Obtaining a TRICARE benefit review to determine TRICARE coverage for Standard Beneficiaries.
Scheduling your appointment with the appropriate PPN provider.
Ensuring that patients take all additional medical documentation (i.e., lab results, radiological studies, previous reports, etc.) recommended by Naval Hospital Rota's Utilization Manager (UM) or Primary Care Manager (PCM) to the appointment that has been set up with the civilian specialty clinic.
Providing a translation of the PPN referral along with all necessary instructions required for the appointment with the civilian specialty clinic.
Providing directions to facilitate finding the civilian specialty clinic (GPS coordinates, maps, etc.).
Medical Translation
Translation of medical reports generated by civilian specialty clinics from our Preferred Provider Network that are associated to referrals originally initiated by a Primary Care Manager/Specialty Provider from U.S. Naval Hospital Rota for Prime beneficiaries. Translation of initial medical report for associated referrals for Standard and civilian Beneficiaries.
Translation of these results from Spanish to English.
Ensuring that these reports (original and translated copy) are uploaded into your electronic medical record and that a hard copy is also taken to the Outpatient Records Department to be placed in your physical medical record.
Notifying the referring provider, once the report has been translated, that it is ready for their review.
Providing on-site interpretation services for all beneficiaries as needed.
Providing interpretation services for Preferred Provider Network appointments for Prime Beneficiaries if needed (medical interpretation assistance by telephone is available for Standard & Civilian Beneficiaries).
Beneficiary Counseling and Assistance Coordinator
A BCAC (Beneficiary Counseling and Assistance Coordinator) educates beneficiaries, and enhances a thorough understanding of TRICARE programs.
Counsel beneficiaries and clarify information on their TRICARE benefit and consult with others as necessary, describing or seeking clarification on eligibility requirements and benefits based on the category of the beneficiary seeking assistance.
Provide or directly communicate information on healthcare services that TRICARE covers and excludes and convey how these benefits and policies integrate with other healthcare sources.
Help beneficiaries understand the TRICARE claims process (DD Form 2642), including information on status of claims, resolving unpaid healthcare claims,pre-authorization requirements, and third-party liability (DD Form 2527).
Explain appeals and grievance procedures and advise beneficiaries on the appropriate use of these procedures.
Debt Collection Assistance Officer
Once contacted by a TRICARE-eligible beneficiary, the debt collection assistance officer will intercede with all agencies involved, including military personnel offices, the MTFs, lead agents, network and non-network providers, Defense Health Agency (DHA), managed care contractors, and even debt collection agencies when appropriate, to resolve a collection issue arising from a TRICARE claim.
Are you eligible to receive these services?
These services are available to all patients eligible for care at U.S. Naval Hospital Rota, Spain
When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.
There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.
Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.
Filling prescriptions while traveling
You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.
Getting dental care while traveling
Getting dental care while traveling depends on your location and whether you are a service member or family member.
With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.
If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."
For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.
Medical CareThe U.S. Naval Hospital provides medical care for all military personnel, U.S. civil service personnel and their families in the Rota area. The hospital has several beds in the Multi-Service Ward, including beds on the Labor and Delivery and Contingency Ward.
Normal laboratory, pharmacy and x-ray services are available on a full-time basis. Outpatient clinics provide primary care with specialty support in aviation medicine, dermatology, internal medicine, obstetrics/gynecology, optometry, orthopedics, pediatrics, psychiatry, family practice, urology, ENT (ear, nose and throat), physical therapy and surgery.
Dental Care
The Dental Clinic is located in the north wing of the hospital. Hours of operation are from 7:30 am until 4:30 pm, Monday through Friday. Patients requiring access to care for dental treatment please call 3733/3734 for appointments.The clinic is open after hours until 6 pm on weekdays, 10 am on Saturdays and 9:00 am on Sundays and Holidays. After those hours, please contact the hospital emergency room at 3307 or 3308.