Check-in Procedures

Upon Arrival

The 24-hour arrival point at Scott Air Force Base is the Lodging Office, located at 460 W. Winters Street, Building 1812, directly across from the dining facility, child development centers, and the MetroLink station. Visitors can enjoy accommodations in the visitors quarters during their stay.

Newcomers Orientation

Base Newcomers Orientation is hosted by the Military & Family Readiness Center in Building 1650.

• Held bi-weekly on Tuesdays, and weekly during high PCS season
• Mandatory for all newly arrived personnel
• Spouses are encouraged to attend

For more information, contact the M&FRC at 618-256-8668.

Inclement Weather Guidance:

• If there is a 2-hour reporting delay, orientation will begin at 10 a.m.
• If the base is closed, orientation is canceled and all attendees will be rescheduled
• For updates on delays or closures, call the Scott Straight Talk Information Line: 618-256-7232

In-Processing for Air Force Personnel

All Air Force personnel assigned to the 375th Air Mobility Wing or Air Force tenant units should report to their unit commander’s support staff on their first duty day.

• You will receive an installation in-processing checklist with required agencies and sections to visit.

For military or civilian personnel services, the Military Personnel Flight Customer Support Office is located in Building P-10.

Defense Biometric Identification System Registration

• Scott AFB Dixon Visitor Center, located at the Shiloh Gate (Seibert Rd/Scott Drive) Personnel must present a valid REAL ID-compliant driver's license, passport, or CAC to register, with sponsorship required for visitors.  

If you have not received a sponsor within 60 days of your departure contact your gaining unit using the Major Unit Listing in this publication or the Military & Family Readiness Center at 618-256-8668 or DSN 576-8668.

When you are preparing to travel consider what to bring in your luggage to include all items necessary for duty i.e. utility uniforms, service uniforms, boots and footwear, hats, coats. Also hand carry all paperwork and important records required for in-processing. The following personal documents should also be hand carried not shipped even if not required for travel: all ID cards, passports, social security cards, vehicle registration, proof of vehicle insurance, immunization records for both children and pets, household good shipment records, receipts for new or expensive household items in case a claim must be made, vehicle shipment paperwork and spouse’s employment records and resume.

Temporary living quarters can be reserved by calling the lodging office at 618-256-1844. Lastly, you can contact your sponsor for assistance in reserving quarters. Reservations are recommended to ensure availability. A limited number of pet-friendly temporary lodging facility units are available for an additional fee of $10 per night. Proof of your pet's immunizations is required at check-in. A list of available kennels in the local area is available from the front desk staff.

For mail delivery you may request a Postal Service Center box in advance 30 days prior for stateside and 45 days prior for overseas by sending or faxing your permanent change of station orders or by having your sponsor drop off a copy. Those assigned to the dormitory may be assigned a temporary PSC box until you check into the dorms at which time you will be assigned a box at your dorm. This box is available for 120 days at no charge to the member however it must be closed out as soon as a permanent residence is obtained. Contact the PSC located in building 1650 next to the US Post Office by calling DSN 312-576-2956, 618-256-2956 or at email scott.psc.address.request@us.af.mil.

If you experience an emergency while traveling to Scott AFB, the Air and Space Force Aid Society—or your branch’s relief agency—is available to help. You can submit an application online at www.afas.org.

The American Red Cross can also provide assistance on behalf of Army Emergency Relief, Navy-Marine Corps Relief Society, or the Air and Space Force Aid Society. They can be reached at 1‑877‑272‑7337.

Whether you are single or married make sure you request a sponsor if you don't already have one. Contact your gaining unit's Commander's Support Staff for a sponsor. If you still do not receive a sponsor or have questions contact your current or gaining Military and Family Readiness Center for assistance. The Scott Air Force Base Military and Family Readiness Center can be reached at 618-256-8668.

Your sponsor will be able to tell you about your new unit, the local area and give you contact information to reach him/her. For access to our the MFRC's Virtual Sponsorship Package, please use this link: SAFB Military and Family Readiness Center - Virtual Sponsor Package.

Single airmen should coordinate with their sponsor or the First Sergeant to ensure a dorm room is secured prior to arrival.

The 24-hour arrival point at Scott is the lodging office. Lodging is located at 460 W. Winters street Building 1812. Telephone number 618-256-1844. Families arriving on permanent change of station orders may stay in one of the Temporary Lodging Facilities for up to 30 days space permitting. Some of the units are pet friendly and guests utilizing these quarters incur a pet fee. Guests must abide by the Air Force Lodging Pet policy and provide proof for all vaccinations at the time of check-in.

If you get married while en route to Scott AFB, notify your sponsor or commander and inform the military personnel section when you in‑process. The MPS will issue the necessary amendments to your orders.

Be sure to enroll your spouse in the Defense Enrollment Eligibility Reporting System so they can receive the benefits and coverage they’re entitled to. You should also update your Virtual Record of Emergency Data to accurately reflect your new dependent information.

For questions, contact the military personnel section at 618‑256‑4112.