Check-in Procedures

325 Comptroller Squadron is located in Building 647.

Customer Service Portal

You can input a case or question. Track your inquiry from start to finish. Finance has open office hours Tuesday, Wednesday, and Thursday from 9 a.m. to 3 p.m.

For Finance Pay Inquiries

Visit the Comptroller Services Portal at: https://usaf.dps.mil/teams/saffmCSP/portal/.

In-processing and retirement/separation briefings are held in Building 647. PCS In-processing briefings are Tuesdays and Thursday at 8 a.m. Log into the Comptroller Services Portal for more information.

Retirement/separation briefings: Retirement/separation: You may walk in during regular customer service hours with a copy of your orders. Also if separating bring separation package, which can also be found on the home page of our CSP site: https://usaf.dps.mil/teams/saffmCSP/portal/.

Contact the Finance Office at 850-283-3580 or 312-523-3580 for additional information.

Items required for PCS in-processing:

• Envelope/folder provided to you by your last base (if applicable)
• Copies of orders and amendments
• Government Travel Charge Card statement or know the balance (for payment to GTC)
• Temporary lodging receipts
• Any receipts for reimbursable expenses over $74.99
• Commercial airfare ticket
• Temporary duty travel lodging receipts
• Recruiters Assistance Program memorandum
• Lodging receipts (If coming from OCONUS)

Military Personnel Flight Customer Service:

• Office Hours: 7:30 a.m. to 2:30 p.m.
• Phone: 850-283-2387
• Bldg. 662, Suite 186
• Tyndall Finance Office

Comptroller Squadron Finance Customer Service office is excited to announce the launch of the Air Force Comptroller Services Portal.

The CSP is a user-friendly interface that delivers virtual CPTS customer service to regular Air Force military and civilian airmen where and when you need it here at Tyndall. CSP will be used as our primary means of communication so email will be secondary.

This self-help tool pulls information from a customer's common access card to catalog key documents and pay information.

CSP capabilities include:

• Create and submit all regular Air Force military pay, travel pay and civilian pay inquiries on your schedule
• Track your inquiry from start to finish with notifications alerting you of status changes

To get started, visit the CSP today: https://usaf.dps.mil/teams/SAFFMCSP/portal which is PII protected. (CAC-enabled device required). For best results use Chrome!  You will need to update your profile. Customer service appointments in person. Schedule your appointment at https://tyndallfinance.setmore.com. Please ensure you wear a mask to your appointment.

Phone: 850-283-3580/DSN 312-523-3580

Upon arrival at Tyndall, contact your sponsor. If you haven't been assigned or been in contact with your sponsor, contact your unit Commander Support Staff before arriving and a sponsor will be assigned. Please contact the Military and Family Readiness Center at 850-283-2400 if you still do not have a sponsor AFTER you arrive at Tyndall for assistance.

All military members must first in-process through their squadron command support staff section. (Exception: Personnel assigned to units w/out CSS will In-Process with MPF Customer Support).The commander support staff will schedule all new base personnel for the base welcome/newcomers briefing. Medical Right Start will be accomplished during the welcome brief. All hand-carried records and documents should be available for the base in-processing to begin.

Relocation counseling and sponsorship assistance as well as information on personal finances is available at the Military and Family Readiness Center (Building 662).

Contact the Traffic Management Office at 850-283-9850 for any move-related questions, such as household goods, hold baggage or other household move issues.

TDY for House Hunting

Report to your unit commander support staff section and request permissive TDY for house hunting. Prior to beginning your house hunting, be sure to check with the Housing Management Office at 850-283-2737/DSN 312-523-2737 or 325.ces.ceh.housing.flight@us.af.mil  and the Military and Family Readiness Center Relocation Consultant at 850-283-2400/DSN 312-523-2400 or 325.fss.fsh.afrc@us.af.mil for base and community information. 

Please contact the Base Housing Office at 850-283-2737 or DSN 523-2737 for more information on the availability of military family housing.

Helpful hints for before you move:

• Get Relocation Counseling. Attend Smooth Move at the Military and Family Readiness Center, or schedule an appointment with the Military and Family Readiness Center Relocation Consultant or other M&FRC staff members.
• Sponsorship. Regardless of rank, everyone should have a sponsor. This is a two-way street. Maintain the lines of communication and advise your sponsor of any changes in your itinerary or reporting date. Be proactive!
• Finances. Be careful when taking advance pay because this will be paid back via allotment. Also, ensure that you know what your other allowances and entitlements are. Call your local finance office to get information before you PCS.
• Household Goods. Make sure you know what this means.
• Unaccompanied baggage (hold baggage). Ask your local TMO what this means.
• Self-Moves (personally procured moves, the old DITY or do it yourself move).  Ask TMO about a partial PPM.
• Sort your household goods. Most people accumulate a lot of things that can be disposed of via the base thrift shop, Airman's Attic or yard sales.
• Inventory household goods. It is a good idea to make a photographic record of your household goods.

Married Service members

If you get married before you PCS, you MUST inform your commander and follow the procedures exactly as you are given them. The military WILL NOT PAY for travel and housing expenses of your spouse if you do not follow proper procedures.