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Department of the Air Force
325th Medical Group Appointment System
340 Magnolia Circle
Tyndall AFB, FL 32403-5612
Health care services provided by the Defense Department are available to you and your family at your installation. We know that finding the right health care is important, especially in special circumstances such as emergency or during recent move. Here, you’ll find information and options about the services you have regarding healthcare.
Tyndall Air Force Base's military treatment facility provides primary care for active-duty military only. At this time, dependents and retirees are not seen in Tyndall's MTF. However, dependents and retirees are still able to use the pharmacy, X-ray services and lab. For appointments, please call 850-283-2778 and 850-283-7715/7583 for information.
Due to the ongoing national health crisis (COVID-19), the MTF has put the following guidelines in place:
Active-duty airmen experiencing cough and cold symptoms during duty hours should call 850-283-2778 for screening prior to going to the Medical Group. Airmen experiencing cough and cold symptoms after duty hours and on weekends should call the TRICARE Nurse Advice Line at 800-874-2273 if they believe medical treatment is necessary.
There is no emergency room at Tyndall AFB. The community boasts one hospital, numerous outpatient surgery centers, outpatient treatment centers and rehabilitative services. All emergency services are accessed by dialing 911.
When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.
There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.
Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.
Filling prescriptions while traveling
You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.
Getting dental care while traveling
Getting dental care while traveling depends on your location and whether you are a service member or family member.
With permanent change of station orders, ask for a copy of your medical and dental records from your military treatment facility and the dental treatment facility. Do this at least one month before your PCS date. The MTF should also transfer a copy of your record and any family records to your new duty station or you may be able to hand carry them to your new duty station.
If you want someone else to be able to get medical or dental information on you or your family while you are moving, you need to complete a DD Form 2870, "Authorization for Disclosure of Medical or Dental Information."
For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records.
Tyndall Air Force Base and the Panama City area have excellent medical and dental facilities. Tyndall's military treatment facility provides primary care for active duty military only. All dependents and retirees are assigned primary care managers in the local area, however, dependents and retirees can utilize the pharmacy, radiology and the laboratory.There is no emergency room. The community boasts two hospitals, numerous outpatient surgery centers, urgent care clients, outpatient treatment centers and rehabilitative services. All emergency services are accessed by dialing 911.Medical CareThe mission of the 325th Medical Group is to provide medical and dental care that enables all wing and associate units to maximize wartime readiness and combat capability, conduct continuous training to meet both peacetime and wartime commitments, provide or arrange top quality care for all beneficiaries, and maintain a community-wide wellness program to create an environment of healthy living.The 325th Medical Group was fully accredited in 1994 by the Joint Commission on accreditation of health care organization which is composed of the American College of Physicians, American College of Surgeons, American Medical Association and the American Hospital Association. The laboratory is accredited by the College of American Pathologists and the American Association of Blood Banks. Accreditation by these outstanding organizations means the 325th Medical Group meets or exceeds nationally developed standards which measure excellence in patient care.Congressional budget actions limit resources resulting in the need to establish priorities for services. Active-duty members are the first priority of medical services. They are entitled to receive complete and unqualified treatment. Family members are the second priority and are entitled to medical services contingent upon the availability of space, facilities and the capabilities of the medical staff.Appointments
In order to provide the most accessibility and timely health care, our outpatient clinics operate on an appointment basis. Unless otherwise indicated, most clinic appointments are made by calling 850-283-2778.When accessing the appointment system, please listen to the recorded messages for other pertinent information regarding clinic hours, prescription refills, etc. Cancellations may be made 24 hours a day by calling 850-283-2778.Sick Call is closed to walk-in services.For general information, call 850-283-7715/7583 or DSN 523-7715/7583.
- Lab (Building 1465): Open from 7:30 a.m. to 4 p.m. for acute care only. Please call 850-283-7554.
- Radiology (Building 1465): Open from 7:30 a.m. to 4 p.m. For more information, please call 850-283-7541.
- Pharmacy (Building 1465): Open 8 a.m. to 4 p.m. for active-duty, family members and retirees. Pharmacy will fill new and refill prescriptions for active-duty service members, active-duty dependents and retirees. Electronic prescriptions should be activated prior to arrival at the pharmacy by calling 850-283-7557 and hard copy prescriptions should be dropped off at the drop box at the front of the clinic.