Health Care

Tyndall Air Force Base’s 325th Medical Group (325 MDG) provides primary care, pediatrics, and flight medicine services to active-duty members and TRICARE Prime enrollees. 

Dependents and retirees are not seen in the main Operational Medicine Clinic. However, dependents and retirees are authorized to utilize the 325th MDG; Pharmacy, Basic Labs, and Diagnostic Radiology (X-Ray) ancillary services.  For primary care, pediatrics, and other medical services, dependents and retirees are directed to the civilian TRICARE network in the Panama City area.

Contact Information:

• Appointment Scheduling: 850-283-2778 
• Medical Group Information: 850-283-7715/7583 

Operating Hours:

Pharmacy & Radiology 

• Monday, Tuesday, Thursday, Friday: 7:30 a.m. to 4 p.m.
• Wednesday: 9:30 a.m. to 4 p.m.

Laboratory

• Monday, Tuesday, Thursday, Friday: 7:30 a.m. to 12 p.m.
• Wednesday: 9:30 a.m. to 12 p.m. 

Immunizations Clinic

• Monday, Tuesday, Thursday, Friday: 7:30 a.m. to 4 p.m. (Closed 11:30 a.m. to 1 p.m. Daily)
• Wednesday: 9:30 a.m. to 4 p.m. (Closed 11:30 a.m. to 1 p.m. Daily)

All Other Clinics

• Monday, Tuesday, Thursday, Friday: 7:30 a.m. to 4:30 p.m.
• Wednesday: 9:30 a.m. to 4:30 p.m.

When you move, TRICARE moves with you. No matter where you go in the world, TRICARE is there before, during and when you get to your next duty station.

There are steps you need to take to make sure changes to your TRICARE coverage go smoothly. Understand that when you move, you may have to use a different TRICARE option. Visit TRICARE Moving to learn more.

Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. If you need care during your move, visit TRICARE Getting Care When Traveling to learn what to do.

Filling prescriptions while traveling

You should refill prescriptions before traveling. But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling.

Getting dental care while traveling

Getting dental care while traveling depends on your location and whether you are a service member or family member.

• If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If not, contact the TRICARE Active Duty Dental Care Program before you see a dentist and tell the contractor about your move. You will need to get an authorization before you see a dentist. The Active Duty Dental Care Program will work with you, so you can get care from a local network dentist.
• If you are an active-duty service member at an overseas location, call the TRICARE overseas regional call center to get authorization before you see a civilian dentist.
• If you are an active-duty family member within the United States, in U.S. territories or at an overseas location, you can find out if any nearby military dental treatment facility treats active-duty family members. If you're enrolled in the TRICARE dental program, call the TRICARE dental program contractor or visit their website to find a provider. You will need to get an authorization before you see the dentist.

Tyndall Air Force Base and the Panama City area have excellent medical and dental facilities. Tyndall's military treatment facility provides primary care for active duty military only. All dependents and retirees are assigned primary care managers in the local area, however, dependents and retirees can utilize the pharmacy, radiology and the laboratory.

There is no emergency room. The community boasts two hospitals, numerous outpatient surgery centers, urgent care clients, outpatient treatment centers and rehabilitative services. All emergency services are accessed by dialing 911.

Medical Care

The mission of the 325th Medical Group is to provide medical and dental care that enables all wing and associate units to maximize wartime readiness and combat capability, conduct continuous training to meet both peacetime and wartime commitments, provide or arrange top quality care for all beneficiaries, and maintain a community-wide wellness program to create an environment of healthy living.

The 325th Medical Group was fully accredited in 1994 by the Joint Commission on accreditation of health care organization which is composed of the American College of Physicians, American College of Surgeons, American Medical Association and the American Hospital Association. The laboratory is accredited by the College of American Pathologists and the American Association of Blood Banks. Accreditation by these outstanding organizations means the 325th Medical Group meets or exceeds nationally developed standards which measure excellence in patient care.

Congressional budget actions limit resources resulting in the need to establish priorities for services. Active-duty members are the first priority of medical services. They are entitled to receive complete and unqualified treatment. Family members are the second priority and are entitled to medical services contingent upon the availability of space, facilities and the capabilities of the medical staff.

Appointments

In order to provide the most accessibility and timely health care, our outpatient clinics operate on an appointment basis. Unless otherwise indicated, most clinic appointments are made by calling 850-283-2778.

When accessing the appointment system, please listen to the recorded messages for other pertinent information regarding clinic hours, prescription refills, etc. Cancellations may be made 24 hours a day by calling 850-283-2778.

Sick Call is closed to walk-in services.

For general information, call 850-283-7557/7583 or DSN 523-7557/7583.

• Lab (Building 1465): Open from 7:30 a.m. to 4 p.m. for acute care only. Please call 850-283-7554.
• Radiology (Building 1465): Open from 7:30 a.m. to 4 p.m. For more information, please call 850-283-7541.
• Pharmacy (Building 1465): Open 8 a.m. to 4 p.m. for active-duty, family members and retirees. Pharmacy will fill new and refill prescriptions for active-duty service members, ;active-duty dependents and retirees. Electronic prescriptions should be activated prior to arrival at the pharmacy by calling 850-283-7557 and hard copy prescriptions should be dropped off at the drop box at the front of the clinic.