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Army
Army, Air Force, Navy and Marine Emergency Relief Services
Army Emegency Relief (AER)
Viale della Pace 193
Caserma Ederle, Bldg 108
Vicenza Italy 36100
+011-39-044-471-5842
+011-039-044-471-5842
+011-39-314-646-5842
Contact information for key programs and services at this installation.
If you need emergency assistance, you can expect to get help from your installation, your branch of service resources. There are programs to support you in a variety of situations, including victim assistance, emergencies en route and service-specific relief societies. Below, you’ll find types of assistance, contact information, and detailed procedures and guidance to help you through any tough circumstances that you or your family may face.
Sexual Assault
If you are the victim of a sexual assault contact the Sexual Assault Reporting Hotline for immediate assistance.
A credentialed Sexual Harassment/Assault Response Program representative will provide information, referral and immediate advocacy. Speaking to a SHARP representative is confidential and services are available to all Survivors of sexual violence (ages 18 & up) and their friends/loved ones. SHARP can assist with understanding reporting options, support during medical, legal, and law enforcement appointments, safety planning, and non-clinical support. SHARP services are confidential and do not require the Survivor to make a report.
Please note that in Italy, Italian medical personnel are mandatory reporters by law. If you, or someone you know, requires non-emergency medical assistance, please call the Sexual Assault Reporting Hotline at +39-0444-71-8540. A SHARP representative can assist with arranging 24/7non-emergency medical services for Survivors of sexual violence.
Army Emergency Relief
Army Emergency Relief provides financial assistance to eligible Soldiers and their dependents. AER can help with emergency financial needs for food, rent, utilities, emergency transportation and vehicle repair, funeral expenses and medical/dental expenses. If pay is delayed or stolen, assistance may be provided for health and welfare items. Assistance is in the form of an interest-free loan, grant, or part loan and part grant. To receive AER assistance, first see your unit leadership then contact the AER office at Army Community Service.
Air Force Aid Society provides similar services and utilizes similar requirements. Camp Darby Airmen should contact Air Force Aid Society for assistance.
American Red Cross
American Red Cross is in Building 333 at Caserma Ederle in Vicenza. They are open from 8 a.m. to 4:30 p.m. Monday through Friday. The Red Cross telephone is answered 24 hours a day to provide assistance in emergency situations at 877-272-7337.
Sexual Harassment/Assault Response and Prevention personnel will provide information, referral, and immediate advocacy. To find out about a Restricted report you may only file with a SHARP victim advocate, SHARP Sexual Assault Response & Consultation or HealthCare Provider. To initiate an automatic Unrestricted Report of Sexual Assault contact the Military Police or Criminal Investigation Command. The Military Police/CID will notify the necessary SHARP personnel in regard to all sexual assault cases.
Emergency Numbers
Depending on where you are when the emergency occurs you can always find assistance through the following numbers: